Kelly Redmond was the best sales woman I have ever personally experienced. She was not pushy at all and was willing to test drive every single car until i found the perfect one for me. She is very family friendly and made sure my 1 year old was just as happy as we were!
I have an Outback hat I service here and have been quite satisfied with... for this reason I decided to bring my BMW in also. I received the same great service. Changed the oil, checked my air filter and fluids too. They also added air to my tires which I hadn't noticed needed it. Thanks again for taking care of me and your suggestions. Good to know there's a place I can trust with all my vehicles.... not just my Subaru.
Ben was polite and let me know what my service entailed upfront. I received a text after my multipoint inspection that informed me what failed during the inspection, provided a description of the service and let me know the cost. Once I selected the additional services, the link let me know how much more time was needed. Ben called when my car was being washed and ready for pick up. It was great and easy.
I have an extended warranty but it goes beyond that. Drew is totally awesome! He contacts me with all issues explaining what’s covered and what’s not. What need maintenance and service that’s need now! He try to same me money st all times. Drew should be cloned. I can reach him at all times
Robert Valdez is one of the best salesmen at Ron Carter. He makes the of buying a vehicle pleasurable. As long as Robert is there, Ron Carter and Robert Valdez will be my dealership and salesman. Thanks to both.
Loved my 2nd experience at Ron Carter Alvin! This will be my 2nd vehicle in 3 months and both times treated with respect by Jon M. He listened and delivered everything I asked for. Everyone I dealt with today, from Jon to Finance, were professional and gave us an incredible deal! I recommend this dealership to all of you savvy women out there!
This is coming from someone that ultimately didn't even buy his car from Gillman. I was in the market for either a used or possibly new Jeep and worked with Joe/Jose Hernandez. Joe himself was fantastic. He did absolutely everything in his power to get me a great deal on the exact Jeep I wanted. This included wheeling and dealing with other dealerships. In the end, everything fell through at the last minute by no fault of his own as he couldn't get me the exact car I wanted because of a miscommunication from one of the dealerships he was negotiating with. I had even put down a deposit because we thought it was a done deal. Once I found out it fell through, Joe was quick to apologize and refund my money even though it wasn't his fault. Eventually, he did find the car I wanted a day later but by that time I had already purchased another car. Still, I would not hesitate to contact Joe again the next time my wife or I need another car.
The Service Agent Marcus is so professional with a nice personal touch by providing assistance to my questions about the features. Plus the group all work together so there was no long wait when one agent is not available.
f you're in the market for a car, this is the best place to buy from. Valerie Williams was so helpful. Her customer service is excellent. I'm telling all of my friends and family to see her. thank you again.
Working with Ann and Waleed was absolutely amazing!!! They made us feel comfortable with our new car buying experience. We really appreciated their expertise and knowledge of Subaru vehicles. I really enjoyed the fact that they took the time to get to know us, they asked about our family and kids, and how we will utilize our new vehicle. With all this information, they were able to show us some great vehicles and finalize our decision. We love our new Subaru!
My salesman, Richard Acosta was wonderful and answered every question that we had. The dealership didn't have the color car that I wanted so they searched and found one. Someone went up and got it from the other dealership the same day at no charge. So far I love my new Atlas!
I was pleasantly surprised over my experience buying a used car. Theses folks made it painless. No pressure selling! Thank you Todd, Gabriel & George. I will recommend you to my friends.
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