What a pleasant surprise in the age of dealers slight of hand ie: I just sold that vehicle or they never had it to begin with, but I have this one instead or misrepresenting the condition of the vehicle. This is a honest up front dealer who does not waste your time with idle chatters and explains all cost right up front. I am the type of person who when looking for a vehicle wants the bottom line number and I was given that with no surprises when closing the deal. I would recommend this dealer to all my friends and family who need a vehicle.
Thank You for being HONEST it was refreshing!!!!!!!!!!
From the moment you walk in the door, you feel welcome! The quality, selection, and pricing of their used cars is amazing! We worked with Matt and Colin who I cannot say enough positive things about; they are both wonderful to work with! They listen to their customers needs and walk them through the complete process with ease. They are always more than happy to answer any questions, and they truly have their customers' best interest at heart. Dave, their Finance Director, goes above and beyond in working with banks to secure financing for customers. We would definitely return to Champagne West again to purchase a used vehicle, and we highly recommend this truly wonderful dealership!
Tony made everything easy and comfortable and explained every part of the buying process. It was a good buying experience. It helped that I went in with pre-approved financing and a specific car in mind.
Went in looking for a used Tucson and ended up in a lease for less money Justin Stevenson and Bryant where amazing to work with and exceeded my expectations. These guys work hard to earn your business with no song and dance or empty promises.
This is a GREAT dealership to work with. My sales guy, Dillon, was terrific on the communication. I live 1200 miles away, and have bought many cars online... this was a Great Experience. The prices they offer on their inventory, during their special pricing sales are NOT beatable... and I searched the whole marketplace.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Great experience. Sales staff made us very comfortable.
by Tyler from DealerRater.com
November 25, 2018
My hats go off to Rob Brooks and Jason Fontaine made my wife and I very comfortable without pressure. They assisted us in making a decision that was a big decision for us. I welcome the chance to work with them again and plan on stopping by for a coffee. Thanks for everything guys.
Have been eyeing a cupple on the lot .....got all im looking for.....just have not been able to get to see and test drive yet.....they have not pressured me for info or sales ..if they have what im looking for at the right time....i will follow up and continue the process...
A friend of mines told me about this dealership because her son brought his Audi from them. I decided to go and check them out after work. Believe it or not they actually have some very nice high end vehicles. I did not think that I was going to buy a car that day! But from the big Hello from the staff there and the low pressure buying experience. I walked out with a 2015 BMW 535I, I love my car!!!
by Nick "Boost-It" Flewelling from Presque Isle, Maine
October 9, 2018
Rich Burdich was the salesman that helped me through the whole process, and it was a PROCESS. I'm from a different state but Falveys was in possession of a sportscar with the exact specs that I wanted, so I made the trip, and it was well worth the miles.
I would have definetly buy another vehicle from Falveys, but only if they happen to get a wicked Shelby, or Ford haha! Thanks again Mr. Burdich, look forward to doing business in the future!
I just purchased a new Jeep at Falveys and Ossie and Greg made the whole buying experience a pleasure. They were both very helpful, friendly, and professional. This was my first time at the dealership and I would highly recommend them! Thanks for making it easy and enjoyable!
A big shout out to Chuck Sawchuk and Greg Pavlak for getting us through the whole car buying process with courtesy, integrity and professionalism. Not to mention a fair amount of humor. Great job, Falvey's staff!
I was at Falveys on a very busy Saturday. Everyone was very courtesy. My salesman was Rich Burdick. He was extremely patient and helpful. I PURCHASED A 2018 Grand Cherokee Limited. Rich explained everything thoroughly in words you could understand. When I picked up my new vehicle, he explained each paper I had to signore for financing and registration. He assisted me with programing my new vehicle and explained each feature. I was extremely satisfied with Rich and would not hesitate to recommend him and Falveys to a friend.
Best customer service from Sales i ever Experience
by Michael Startz from Waterford ct
July 25, 2018
My wife was in the Market for SUV with third row seating. We did research on the 2018 Dodge Durango and decided that this Suv had everything we were looking for. When we visted Falveys we were greeted by Richard Burdick. I would like to say a couple things about Rich and the experience with our Vist. My family was treated like i had been part of the Falveys automotive dealership for years. The buying experience was handled so professional we were saying to ourselves this is way to Easy something cant be right. But we were wrong. Falveys and Rich Burdick will have my business for many years to come. Keep up the great work.
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