without the frustrating experience of having to wait for a special tool to come in to recalibrate the blind spot radar damaged from an accident, everyone was wonderful to work with. The delay of getting the tool in was not the fault of the dealership, but rather Mazda corporate.
Very well treated by Turk, sales manager and business agent.
by SALLY.KATZ from DealerRater.com
December 3, 2018
I cannot praise enough the treatment I received at Partyka Chevrolet. Turk Sales rep. Electronic wizard sales manager and of course general manager Joe Galargi. I have sent several friends to Partyka and all of them are extremely satisfied with their purchases Thank you S. Katz
I can't thank the Staff enough for my car service. The staff set me up with a same day ride home & a loaner to pickup the next day. Bob came over and asked me to go with him and start up my car. Well, the car worked. Bob said when he heard the noise he wanted to check if the steering wheel column. All car needed was to be greased/lubed. Bob, thanks so much!
I went for an emissions test and got a nice deaker experience. There was no one ahead of me. It took about half an hour and the waiting room was a big upgrade over the usual emissions test station. Comfortable seats, HD TV, clean bathrooms and free coffee or water. Cashier Sam has a funky english accent and Shelby was professional and friendly.
Customer service was exceptional. Made the extra effort to make the paperwork as hassle free as possible. Took the time to explain all the different functions the Volvo offers. Continued to follow up with me to make sure I was happy with the car and if I had additional questions/concerns.
Found this car on Cargurus and reached out to Curran. Quick response with every step. Sean (Used Car Mgr) was excellent. Easy to work with and flexible in final negotiations. Reed (Sales) was amazing. Test drive and tutorial on car features was great. Barbara (Finance) worked diligently to finalize this out-of-state purchase. Insurance company I use was hard to reach and instructions were unclear. Worked it out after a few additional calls after I took delivery. Waiting room was a little disappointing but overall, very satisfied.
I went to see a pre-owned Santa Fe. I met with Nicholas Farrington. He was very pleasant and professional. What impressed me the most was the fact that he took the time to learn all the features of the car so when I went to pick the vehicle up he was able to tell about all the features. I would definitely recommend this dealer.
Harte Volkswagen was a pleasure to deal with. We made an appointment and when we arrived our car was ready to take for a ride and the salesman was friendly and helpful. Seamless process to buy the vehicle, and it was detailed inside and out. I feel like I lucked out finding a used car here.
I've used the service department several times and have been very pleased each time, though one time they changed my license name plate without my permission which did not make me happy.
Regarding their used car buyingnprocess, they have a good selection of cars but I found them to be OVERPRICED.
Eric DuVerger was excellent and was timely and accommodating with my car and arranged for rental car for me. They provided transportation to and from my office and made the service appointment seamless.
Painless buying experience with Dennis Smith at BMW of Watertown. He was very courteous and responsive to all my questions and concerns, and I ultimately purchased from him, sight unseen, after test driving at a closer dealership.
I got my 4th BMW yesterday. These guys are simply the best. Ask for Steve Whitcomb. Such an amazing guy and extremely responsive and attentive. Managers Donny, Chris and Charley made the deal happen for me given a challenging circumstance I was dealing with. I don’t think any other dealer would go to the extent of service and flexibility. They have my unwavering support!
I will only use BMW of Watertown and no other BMW dealer you guys have really done a great job improving the level of care and communication with clients. Thank you to ERIC D he is awesome in service to work with
Our salesperson, Dennis Smith, was great! Courteous. Knowledgeable.
Accommodating. Dennis made sure the car was detailed & was meticulous throughout the process.
I would recommend him & BMW of Watertown
The staff was both friendly and professional, making my car buying experience very easy. My sales associate Peter was excellent at informing me about all the features in my car and answering all of my questions thoroughly. He had a great personality and was very knowledgeable about the product. He helped me pick out the perfect car and made the buying process a breeze!
Friendly, efficient service. Offered several options. When we selected a car, the staff was great and gave us a good deal. Explained everything, toured the maintenance department. Felt like family.
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