The product specialist, Greg Jordan was so attentive and worked with me to find exactly what I wanted. I have to say out of all the Lincoln dealers in a 100 mile radius he is tops! Thank you Greg and Michael Gurley, finance manager for having everything ready when I arrived to make a seamless transaction!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
We got our 2015 Toyota 4Runner from Vroom and couldn't be happier. The experience was easy and fast! Stephen Smith was awesome and always responded quickly to any questions we had! I highly recommend Vroom to anyone!
Service Manager, Chett Boschele, from my initial call to the time arrived was cordial, patient with answering my questions and very informative. The shuttle driver (I'm sorry I can't remember his name) was friendly and fun to converse with during my ride to and from work! Thank you for a wonderful first time experience. I will definitely utilize your services in the future as needed.
My salesman Logan was the best ! he is extremely knowledgeable, he understood what i was looking for ! he answered all my questions with precision and ultimately got my new Jetta ! i would recommend him and this dealership to anyone !
I researched and found the low mileage Porsche Macan Turbo in the color and desired options. Only about 6 cars in the Southeast that met the desired specification. Great price- lower than some higher mileage Macan Turbos in the used car market. Fair value on my trade and easy buying experience.
This was my husband and I, second purchase with JT Kia within a year and a half. Leon Logan made the process quick and easy. He didn't try to force anything on us. We told him what we wanted and he delivered. Thank you Leon and JTs Kia!!
My rating comes from Awesome customer service from the time I pulled in the service area until leaving very helpful and listen to my concerns . Very polite and courteous. It's not just about the salesman without superb customer service in your service department you would not have a repeat buyer .
Excellent Customer Service, Stuart Rayle is the Be
by Jeannine from Kershaw, SC
August 11, 2018
Stuart was so nice when I first called to ask about the vehicle. I went to purchase the vehicle and was given top of the line service. He came out in the ran to get me and my family out our car. He offered us snacks and drinks while we waited. He careful explained all paperwork to us. I will be sending many people to Stuart in the future
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