Amazing experience and service. Jeff went out of his way to get us the right vehicle at the right price. Even offered to bring the vehicle to us to test drive. This is the second vehicles we have purchased from Buffalo Morrie’s and we will go back.
Fist service on my new Ford - as always the staff were super helpful the service was done on-time and to the quoted cost. We have deal with the folks at Superior Ford in Plymouth for a few years and their friendliness and willingness to go the extra mile have always impressed.
This is the only dealership I plan to purchase any future cars from. Mike Sehr, Oliver and the entire sales staff are great. I also purchased the service maintenance plan with my new car and would highly recommend it. The service department is wonderful. I basically drive up for an oil change and any scheduled service, hand them the keys, look thru the showroom for a bit and come back to a serviced and washed car.
Rob Martin was incredibly responsive and beyond helpful for all of my requests. I haven???t purchased/leased a new car in nearly 20 years and was skeptical of the process, transparency, and salesmanship. Rob completely exceeded expectations and somehow managed to make the entire experience seamless, painless, and rewarding. I worked with a number of other ford dealerships and Rob???s exceptional service was the tie breaker. Ford and the auto industry need more people like Rob!
We came away very satisfied We were in for tires not to buy
by BARBRICKJONES from DealerRater.com
December 0, 2018
We were in for and Oil change and at the end Mike Manler explained that our treadware on the from tires were down to a two which is not really safe for driving. He checked out what you had on sale and we decided to get 4 new tires. He was very pleasant and professional about it and went beyond the call of duty and even helped me with the rebate form on the tires. He is an asset to Superior Ford
They really work on getting your business but then drop the
by nrvalleymountain from DealerRater.com
December 3, 2018
We have dealt with a different dealership in the past and unfortunately freeway ford didn???t meet up to the competitors standard. We found freeway ford worked hard to get our business, but once we committed, it became difficult to get answers to basic questions or receive information we requested at the sale. It appears that once the sale is done follow up is slow or none.
Holt Motors has great employees. Jerome Lindquist is awesome to work with, he is very honest, nice and calm, not pushy or overbearing. He is a nice person. Jeff Lhotka in the service department is also very friendly and nice to work with. Very comfortable place to do business, whether it be for vehicle services or sales. All staff are very friendly and helpful. Highly recommend Holt Motors..
From the time I made the first phone call, to my my first visit and ultimately to the day I purchased my vehicle, I felt like I was treated as a person and not simply a customer. Jerome genuinely listened and asked questions about what was going on in my life. He allowed me to take a car for a couple hours to visit family down the road to see what I thought about it. It seemed to me that more than making a sale, he wanted to make sure my questions were answered and that I was going in the direction of what fit best with what I had going on in my life. He was not at all pushy and I appreciated that! I felt genuineness from him as well as all the staff I encountered during my time working with them.
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Bought a used car for my daughter to take to college. My sales person was great, the price seamed good on the car so overall a good experience. My only issue is with the finance person or whatever they call the person that tries to sell you the extended warranty. He pushed a little too hard and the wisecrack he made about me not loving my daughter because I chose to not purchase the extended warranty was going too far, even if in jest. It pissed me off.
Great experience working with Bob Patterson at the Ford dealership. He spent all the time I needed while looking and was very helpful. Would definitely recommend him and the dealership for purchasing a car.
I recently purchased a car that initially had a transmission issue the service department went the extra mile to resolve problem and make me happy rick the used car manager even extended there exchange policy for me knowing i wasnt happy with car i was very rude and unprofessional to alot of people down there im very sorry to everyone i affended especially chad obert from the service department and reg great people and place I definitely recommend buying a car from them
We worked with salesman Chad Smith, he was amazing.....Chad listened and helped us with all our options and what we were looking for. I highly recommend Chad Smith and Apple Valley Ford...
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