New and used 2026 Ford Escape for sale near Hazel Crest, IL

Service, facility and staff were great. I highly recommend this location. I will be returning.

Melissa in service was top notch. Extremely professional and knowledgeable. Gave an estimated timeline along with regular updates. Vehicle was completed (and washed) ahead of the expected completion time.

The service department has always been quick, especially when I use their Quick Lane service. They told me recently too that they now have a mobile unit that goes to your house or work and they can also pick up your vehicle, so I might try that next time so I don't have to take time off of work to get it fixed.

My experience was phenomenal from the ONE AND ONLY AMEN AND THE FINANCIAL MANAGER HIS NEPHEW great customer service they had provided us a lot of options and me and my wife walked out with 2 cars MOST DEFINITELY BUYING ANOTHER CAR FROM THESE SPECIFIC PEOPLE BECAUSE THEIR ARE BRUTALLY honest and they don?t play games when helping out the community we need more people like them and encourage ford to give them A HUGE APRAISE AND RECOGNITION

I had the pleasure of working with Tray at Murgado Ford of Chicago while looking for a 2024 Lincoln Nautilus Reserve AWD for my wife. From the moment I reached out by phone to inquire about the vehicle Stock: 24L117, Tray was incredibly personable and transparent. He took the time to provide me with all the information I needed, making me feel at ease about the purchase. With a growing family, including one child and another expected in May, it's important to make the right choice, and Tray made the entire process smooth and stress-free. His professionalism and genuine care for my needs were evident, and I truly appreciate his efforts in helping us find the perfect vehicle. I highly recommend Tray and Murgado Ford for anyone in the market for a new car!

We had a great experience with Currie motors Frankfort. They contacted us right away about a car. Answered all our questions. When we got to the dealership Pete and Mario worked very hard to get us the deal we wanted. We came home very happy!

Great experience salesman was awesome. Took only two hours from the time we got there till the time we were driving off the lot bought a really nice car for a low amount of money.

Our experience with this dealer was great! All were friendly and helpful. Our salesperson, Israel was exceptionally helpful. Very knowledgeable and friendly. The dealership was gorgeous!

Friendly staff. Showroom was super clean. Car was ready for test drive when we arrived. Loved the car and the service.

Kevin was phenomenal. Thorough,thoughtful and personable. Found me the perfect car and went out of his way to make sure all went well. Lisa was also great.

I had the Works maintenance service done. Susan my service rep was great! I appreciated her checking on me and letting me know what was happening with my Escape and how much longer it will be till done.

The Very Best experience EVER purchasing a car. My sales representative is the best. He was professional, kind, honest, patient and the list goes on! 10,000 stars would not be enough to award him!

The shopping and buying experience was quick and easy, even pleasant. However a slight issue after the sale took almost a month to resolve. Many promised return calls were never received.

Our new car buying process was good. Questions answered and explained well. Our sales associate, Conner Keebaugh, was very helpful and patient through the process.

I had an issue with my A.C,had earlier taken it to some mechanic but they couldn't fix it so I thought of taking it to Metro Ford.They were able to detect the problem after some diagnosis and the problem was eventually fixed.These guys have good customer service and their waiting area is really nice.

Thanks Bill and Jose for getting my car back together. I really appreciate everything you guys did!

Vehicle was diagnosed and repaired in a very timely manner.

Great Experience Working with Tray at Murgado Ford I’ve been shopping around for a new work truck, and I can honestly say that working with Tray at Murgado Ford has been a great experience so far. A friend of mine recommended Tray after they had a positive experience purchasing a vehicle earlier this year, and I’m so glad they did. As a contractor who does a lot of driving and occasionally hauls a trailer, I had specific needs for my next truck, and Tray has been incredibly helpful in guiding me toward the right option. From the start, Tray took the time to listen to my needs and provided personalized recommendations that fit my lifestyle. He didn’t just try to sell me a truck; instead, he made sure to understand exactly what I was looking for, from towing capabilities to comfort for long drives. He explained the features of the 2024 Ford F-150 Lightning Pro AWD Automatic in detail, and based on my needs, it seems like it could be a great fit. What really impressed me about Tray was his approach to customer service. He’s knowledgeable, patient, and truly cares about finding the right vehicle for his customers. I never felt rushed or pressured, which made the entire process feel smooth and enjoyable. I really appreciate that he took the time to explain things and ensure I had all the information I needed to make an informed decision. Although I haven’t made the purchase yet, my experience with Tray so far has been fantastic, and I look forward to continuing to work with him. If you’re in the market for a vehicle and want someone who listens to your needs and provides honest, expert advice, I highly recommend reaching out to Tray at Murgado Ford.