Used Ford Escape for Sale in Eastpointe, MI

We stopped in to just look at cars. Loren our salesman was so awesome! We did not feel pressured at all. Loren took great care of us and we had the ford escape the next day. Loren went over everything in the car. He even synced up our phones for us. The customer service from t h e time we walked in was just amazing. We will always come back for Loren when we need a new car. I never knew purchasing a car could be so easy.

Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.

Made an appointment... got there on time... Tina Randall handled my request almost immediately... work was done pretty close to the time promised... Tina checked with me on discretionary work. All good... Only complaint is too many surveys... I appreciate your wanting to know if the customer is satisfied, but I think this is the 4th survey I've completed (including the post card left in my car) for this routine 50k mile checkup... one or two would have been fine.

I purchased a 2017 escape and it 70,000 miles my transmission went out. I took it to the dealer fortunately I had the extended warranty However, the dealer has had my vehicle now for four weeks and still has not put it on the rack to find out what’s wrong with it. If you go to Parsons Ford in West Virginia and have the extended warranty will give you a loaner car. But you may not get your car back for weeks on end and did not expect a transmission go out this early.

My experience at Roy O'Brien Ford was extremely pleasant! Our salesperson, Rich Christina, was super. He gave much attention to detail during our lease purchase and we are extremely happy with the vehicle! Would recommend them anywhere, anytime for a new/used car purchase or lease. Made the process much smoother than I expected. We will definitely be back! Thanks again!

I needed a newer - reliable car. Wanted some extra space for 2 dogs and crates and luggage. I travel all over the midwest for dog shows and fun.

I brought my vehicle in for an oil change, tire rotation, and a shifting problem. My vehicle was shuttering from stop to first/second gear. I took a road test with service manager Don Tallent and was informed I need a new clutch. Luckily, they had the part in stock and offered to make an appointment for the following week to get this work done. I am happy with the service provided and will be coming back to Dorian Ford for service in the future. I would recommend them to everyone.

This car meets our needs for style, size, price! We test drove the car and knew right away that this was the vehicle for us. Love it!

First experience with Suburban Ford and could not have gone better. Very clean and neat facility. Everyone we dealt with was very pleasant and helpful. Salesman, Tim O'Connor, was great! He was so knowledgable and helpful. Just very pleased and impressed with the entire experience.

This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!

This is a great place to buy a vehicle if you are looking for a great salesman (John Halsey) to get it done and get you behind the wheel with no snags or pressure. John took care of business in a professional and courteous and friendly manner and he was very accessible to me when I needed him to help navigate me through the deal. John was quite knowledgeable about the vehicle I purchased even though it was not a Ford product. Between he and his manager Brian Lagoda I was quite impressed with their service. They put the vehicle through a 30-point inspection and made sure that it was road ready for me to test drive and enjoy. And the price was the best I could find and unbeatable! Vito Vultaggio in finance did an excellent and expedient job on closing this deal. I was happy from the time I made contact over the phone with the receptionist who by the way has a great voice (London) and went the extra mile by texting me directions to the dealership. Thanks again London and your boss should know that you were very instrumental in convincing me to come to the dealership😊 I am still enjoying my Chevrolet Corvette that I purchased? from this great place. I would definitely recommend them to family and friends to purchase a quality used car. Thanks again to everyone involved in my great experience.

I bought the vehicle 6 days ago. I love it and look forward to driving it! Vehicle is comfortable and reliable and comfortably fits my kids and husband at 6'8".

I know where I will purchase my next new car from... My wife needed a new car and after narrowing down the choices she wanted to test drive the 2018 Ford Edge Titanium AWD 2.0L with some options. We test drove the vehicle at some other dealer where it was in stock and we both liked it. Now we had her car to trade in at that same dealer and that's where it started... Long story short, they were trying to low ball us on the trade in and were haggling for $200 when we where purchasing a over $40k car... I could not stay there any longer and just walked out... That is where Suburban Ford of Sterling Heights comes into the picture... A friend that always buys from there told me to go there and talk to them. My sales person was Alex Apess and he was just amazing through the whole buying process. He got me what I was looking for on the trade in and also found the car with the options that we wanted. He made this experience quick and easy and I would highly recommend Suburban Ford of Sterling Heights and especially Alex Apess from new car sales. You will not regret this if you give it a try. Also many thanks to Cheryl Noda from finance for walking me though the process and explaining every little detail. Thank you everyone at Suburban Ford of Sterling Heights and keep up the good job!

The Escape is a nice car Its a good value to us so far and the only 1 gripe is the stop start when you stop. You can turn it off but has to be done every drive.

Randy was awesome, if hes not there anymore I wont go back (Oct 2018)

I bought mine used really cheap. I'm not a ford fan but I was in need of cheap reliable transportation and boy did I get more than what I paid for. Amazing compact SUV and is very versatile as well as reliable. Been cross country 5 times with it so far. 300,000 miles still running and driving great. Just normal maintenance.

My name is Andrew Atanasovski i went it for an oil change on my 2016 Fusion Titanium Doug at the front desk was very kind and helpful. I took my car in just before lunch time kind of knowing it will be a while before the guys can get it done, but i ended up getting my car an hour in a half before they said it will be done. All thanks to the ford crew. I cannot wait until i go back for future check ups! ?

I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok All in all it’s nit bad but to make it better you have go go up in trim and of course price I will not purchase or lease it again.

My car is everything thing I was looking for. Plenty of room, very comfortable and all the bells and whistles I was looking for. American made!!

Just bought the car and am pleased and hope to remain so. The Carfax report was positive and it has run well. Have only had it for a couple of weeks.

One afternoon, I decided to test drive a couple of different vehicles. Bill Brown is just down the road from my house and after checking out their website, decided to look at a 2014 Explorer. After arriving at the lot we were approached by a salesman (Kevin) that asked if we had any questions. He was very nice and said he wouldn't bother us but was available if we wanted to test drive something. It turns out that the Explorer had been sold already. I drove a 2010 Flex Limited, 2014 Flex SEL and 2014 Explorer. Long story short... I was the proud owner of a gently used Flex Limited by 6:30pm that day. It was a good price, great customer service and awesome experience. (The only reason that I gave 4 stars for quality of repairs is that one repair hasn't been finished yet but we are waiting on a part.)

I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.

It was time to get rid of my car that took me through college, it was very outdated (had roll up/roll down windows 😩) and Frank helped get me into something I can afford! He was truly passionate about putting me into a car that made me happy and worked very hard to find the best deal for me. He did not give up until I left the dealership satisfied with a purchase. I love my new car and I have recieved sooo many complements!! I will definitely recommend Taylor Ford to my family/friends, Thanks Frankie!!

Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.

We have nothing but high praise for the experience we had with Brian Burke at Holzer Ford. We came in about leasing a F150 and he took it from there. He answered all our questions, explaining everything. He found us the absolute best truck and got us the absolute best deal. He was recommended to us by my wife???s sister who recently bought a vehicle from him and was equally happy with the treatment she got from Brian. I???ll definitely recommend Brian and Holzer every time someone tells me how great my truck is! We???ll be back when our lease is up knowing just what to expect from a great salesperson-Brian Burke.

I know I have a reliable vehicle for my travels looks good easy to get in and out and I have an automatic back hatch opener

Such an excellent adventure! After my wonderful 2007 Focus was totaled, I decided it was time for a newer car through a lease. I now drive a "golden chariot"--2017 Ford Fusion. Andrew Louttit is so professional, personable, and thorough. This is my first lease after 15 years so was anxious. Andrew was so patient and caring. I felt comfortable and confident that I had a great deal and the perfect Ford car. WOW! All the new features and the Fusion is so quiet. It is taking some time to get used to the dial gear shift and the push button start, but it is such a joy getting into a new car! Thank you Taylor Ford for all your care.+

I really like it. The seats fold flat only because of the special mechanism when the seats fold down. I wish it was truly flat. I test drove one where it was broken so the seats did not fold flat. The steering wheel is a little small I feel. I'd like it to be a bit wider specifically. The Bluetooth audio is subpar in my base model, so getting the options of android auto or Apple car play is definitely worth the money. I wish the fuel economy was a tad better, but it's whatever.

When it was time to turn in my lease, I wanted to shop around for the best Ford dealer in my area...and guess what? Taylor Ford and my salesman Brent Sukel earned that distinction. They had a large selection of vehicles to choose from..so no need to search for a "trade", Brent was very friendly, knowledgeable, straight forward about bottom line prices that he quoted and I believe he truly was excited and interested in helping me make the right choice while NOT being pressured..EVER! I also couldn't be more pleased with my experience with the dreaded "finance manager"! Same experience there...no high pressure b.s. .....just a friendly conversation, quick and no surprises on the bottom line! I will definitely be recommending my friends and family to Taylor Ford and especially Brent! Thanks for the no stress transaction and this beautiful new 2018 Edge Sport!

This one is a winner. I would purchase another one when needed. No improvement is need, Ford seemed to think of everything. It has performance and comfort, easy to drive. Great fuel economy, 25 in city and 30+ on the highway. I have the 1.5 liter engine with turbo charge, has a lot snap.

I want to thank Darian Counts and Ken Greene for being so helpful in getting me the best deal. Darian was especially helpful in searching a number of options to get us into the proper vehicle the fits our needs.

This suv has met all our needs and is very comfortable. Easy entry and exit. Smooth ride and has great vision. Handles well in traffic.

Who goes to the dealership for car maintenance expecting to have a good time? I certainly don’t but that is exactly what happened. It wasn’t about the ever present, awesome cookies, but rather the overall comfort of the waiting area that provides for social interaction amongst customers if you choose to. On this particular visit, I found myself laughing and sharing stories with a customer and it soon drew in others feeling more like a party. I can honestly say that I continued to linger even after my car’s service was complete!

So far so good, wish it would get better gas mileage. Enjoying the sun roof and great features. It will meet my needs and expectations.

As of this writing, I have been bringing my 2010 Ford Fusion for service to Suburban Ford of Waterford (Michigan) for 8 years. Just by pure luck, the service advisor that was available to me at my initial visit to Suburban Ford of Waterford's Service was David Deckard. Because of the excellent service that David Deckard provided to me during my initial visit, for my second visit to the service department of Suburban Ford of Waterford, I again asked for David Deckard and, just as with my initial visit, David Deckard provided me with top-notch customer service. Ever since those first two very positive customer service experiences with David Deckard, every time I need service on my vehicle, I deal exclusively with David Deckard. He is extremely knowledgeable, professional, friendly, personable, and goes out of his way to be sure that I am completely satisfied with the service that he has provided. I am so pleased with the positive experience that I received from David Deckard through the years that I recommended him to everyone I know who owns or leases a Ford Motor Company vehicle. I can't say enough about how well satisfied I am with the excellent customer service that David Deckard provides. Go David Deckard!

This is the third Ford Escape I have owned. I have stepped up in model each time. This is a Titanium. I am loving all of the ' bells and whistles' it has. It has plenty of leg room front and back; and the cargo space is fabulous. I am loving the moon roof and heated seats, too, as well as the mpg.

Came in for a recall update, an oil change and a non-functioning Cruise Control/Adaptive Speed Control issue for my 2012 Grand Cherokee Overland Summit that I purchased used w/addition purchased warranty, from Shuman in late Spring this year. During the oil change, a fluid leak was discovered in the steering rack. The CC/ASC module was found to be faulty as well. The rack and the module repairs were $4000.00. Upon inspection by warranty specialists, the rack and module were replaced free of charge. Thank you Jesus! Eric Ekland, the Shuman Technician who made all repairs, spoke with me per my request at the conclusion of the job and thoroughly went over all the work that he had performed. I have worked in the Automotive field since a young teenager (now 59). I currently work in Automotive R&D but worked previously for many years as a mechanic. One of the hardest things for me to do is to turn my vehicle over to another set of hands to address issue that I could usually take care of myself. I am a technical perfectionist and a bit of a dealership skeptic The Rack replacement is a big job requiring substantial disassembly to the front suspension and drive-train cradle to facilitate access. There is a lot of things that need to back together correctly for a successful repair outcome. After Speaking with Erik, I am confident that he possesses all the necessary talents and customer service attributes for providing me with peace of mind that my vehicle was repaired correctly. I requested to Erik that he be the only technician to work on my vehicle for any future repairs at Shuman. The best thing about Shuman Dodge Jeep Ram for me is the emphasis they place on relationship building. From Mr. Shuman, Mr. Zeigler, the Service Staff all the way to the lady who answers the phone, they all have been wonderful and helpful; this is why I come back. Lastly: A few words about a young man named Hunter. Hunter is a teenage Apprentice Technician and Porter/Shuttle Driver at Shuman. Hunter reminds me much of my youthful self years ago when I wore the moniker of "Gearhead" proudly. While being shuttled by Hunter we talked at length about cars, growing up young today, original Hemi Cuda's vs. Hellcats, to name just a few. Hunter embodies having the greatest internal gifts (sorely missing in todays youth) needed to carry him into an automotive career (or any career for that matter); interest, initiative, excitement and enthusiasm. Somebody get that boy a Mentor and train him well! Thank you Shuman Matthew Lindauer

Love it, so comfortable. Cheap on gas, drives smooth and beautiful, great price and 2 year warranty.. Totally satisfied with our choice. And the price is unbelievable..