T J and Colby took good care of me. No pressure but very helpful. Would recommend to anyone
2014 Ford Escape Titanium Review
Great Vehicle for the Price
by CarrieOH from Lorain, Ohio
May 6, 2019
5
I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.
Hi there,
Today I had a great experience coming to Universal Auto Plaza, did not expect walking out with a vehicle today but working with the staff made it so easy and affordable at the same time. Great customer service, big shout out to my man TJ for making this happen, really good person to work with and had a really positive experience.
Look forward to the next vehicle in the future!
2014 Ford Escape SE Review
Fun to drive, nice power and handling
by cacflyer from Columbus, GA
May 5, 2019
5
Perfect for my requirements. Plan to keep a long time. Great on road trips and around town. Have the 2L ecoboost, get ~ 29 mpg hwy, 22 city. Now have 105,000 miles, runs like new. Only 'repair' was to replace the vacuum pump (brakes). The battery is a PITA to replace.
I love, Universal Auto Plaza! Just bought by 2nd car in 4 months. I've referred two friends/family who also bought cars. That 4 cars in 4 months and not one complaint! During my latest transaction, we were almost finished with paper work when the manager stuck his head in the door to tell us he found an even lower rate by 0.06% and they were totally willing to redo alllll of the paperwork to save us 5 bucks. I wasn't but it was nice of them to offer. Speaks to their integrity. I completely trust this dealership with my friends and family.
2014 Ford Escape SE Review
best car i have owned
by Alan T from Gainesville Texas
May 4, 2019
5
This is mainly a car for me to drive to work .Very comfortable and fuel reliable like all of the features in the car and it rides very smooth Alan Thompson
I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems
i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok
All in all it’s nit bad but to make it better you have go go up in trim and of course price
I will not purchase or lease it again.
This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!
I bought a vehicle from this dealership in December of 2017, and wanted to share that I had the best experience possible at a dealership. The entire staff is fun to work with, and they really do everything they can to get you into a vehicle. I did not get a call days or weeks later, advising me that financing fell through or that they wanted more money toward my down payment. The deal we made that day, was the deal that happened and still is; All I had to do was keep up my end of the bargain. So far, I have been enjoying a trouble-free truck, and any post communication with the staff has been excellent. They have excellent customer service skills, they are transparent as they possibly can be about the vehicles and loan terms, and they have a streamlined system that gets all your paperwork done in 1/3 the time it takes at most other dealerships. They even took my rental from Enterprise off my hands, and had the vehicle I called about ready for test-driving when I arrived. The truck I wanted was very hard to find, and it was meant to be. Thanks!
2015 Ford Escape S Review
I've only had it 2 days so far I like it a lot
by Marjorie from Brookfield
May 12, 2019
4
This vehicle so far is just what I was looking for.. Not sure yet how it performs in the snow hopefully it will be great seeing I live in the country with hills and etc..
I really like the car. Excellent value, 2015 used model, the car was from another long-time customer and was in great shape. Runs great and is in spotless condition.
After speaking with Mike about the vehicle i was looking at, and repairs that had been made, I felt that I was getting an honest deal, and not the run around that I had gotten from so many other dealers. Mike picked me up at the airport, and the rest of the purchasing process was a breeze. I would highly recommend anyone to go get a car from him, and will definitely do so for my family in the future.
2017 Ford Escape SE Review
Excellent mid-size SUV
by Norm W from Williamsville NY
May 8, 2019
5
Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.
I live in blue springs, missouri roughly 3 miles from another ford dealership that has mistreated our family several times in the past so we refuse to go there anymore. I have also tried other local dealers for service and repairs and they seem sub par. My wife took her flex to Matt ford and was very pleased with the service and kindness of the staff. I recently had my f250 in for service and was very pleased with everyone. Especially the tech working on my truck. He was very knowledgeable, polite and respectful. They have earned a customer for life!
2019 Ford Escape Titanium Review
I love this lease
by Jennifer from Jackson
May 12, 2019
5
This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.
This is the third Ford Escape I have owned. I have stepped up in model each time. This is a Titanium. I am loving all of the ' bells and whistles' it has. It has plenty of leg room front and back; and the cargo space is fabulous. I am loving the moon roof and heated seats, too, as well as the mpg.
It's one of the best cars I've owned. When I was single it was perfect but now my family is getting bigger. Just need something a little bigger for my kids and dog. Otherwise it would still be good perfect
This car I bought used at 3 years old and 52K mi, I now have 87K on it. It is fairly decent on gas. The only problem I have had with it is the car seems to have a problem with bypassing the anti theft system in order to start. I have it to be serviced again. I had an ignition switch replaced 6 mo ago and it started having this problem again. It would start right up after turning key after pushing it in in ignition. then sometimes it wouldn't . it would take 10 to 15 minutes to get it started. The last time I had to leave it at the grocery store parking lot and getting it towed after 45 minutes of doing this
I love my Ford Escape! It meets all of mine & my families needs, plus more! It's the most perfect sized SUV with 4WD and with that being said, I can't complain about the gas mileage either!
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