Used Ford Escape for sale near Holly, MI

Andrea Pawkowski is the best. She went above and beyond for us. She exchanged our new lease with my old lease at 7:40 pm to accommodate my work schedule. She was pleasant and so helpful! We love her!

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

Give Chip in the service department a raise , he went above and beyond during the busy holiday to get us in and out at a timely fashion when we had a flat tire. Chip treated us like family , very professional and courteous , a great person !

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Lou Marchesi was the Tip of the spear regarding total commitment to the customer!!! HIGHLY recommend him and the Avis ford team for a totally AWESOME car buying experience 💪

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

This Review all about Sharr Garza! She is the only person you want to deal with at this location. The patience and time she took explaining things to me was above and beyond appreciated. She communicated and even double checked my car and found things the collision shop missed and I wasn’t even upset about it because she was honest, upfront, and got everything ordered and fixed right away! She really makes it a point to make sure the customer is fully taken care of and satisfied with their service! As far as I’m concerned she should be the Manager of this location! Employees there could really learn a lot from the way she does things.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Great experience. Fast & efficient. We purchased a F-150 & Mach-e. Thanks Tina Socha! You made the process very easy & friendly. We will back soon.

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

Service Department consistently listens to me and keeps me informed of the process while my vehicle was in for service. I Recommend Serra ford for service.

I have no had this car too long. So far, so good. But I have owned previous Escapes. Lots of added features on this one!

vehicle was ready to test drive on arrival, paper work was ready and we were in and out in minimal time

Reviewed in 2025. I bought this 2010 in 2013 and mileage is now almost 250k with only a few wear and tear issues AFTER 200k miles! (starter, master cylinder and TPMS sensors, all lasted much longer than they are predicted to last). I read several issues about acceleration, but this is a limited therefor it has a V6 and I never have issues with acceleration (0-60 in a little over 7 seconds). The backup camera is in the mirror which is small but I like that hidden feature... I also like the proximity sensor beeping. This SUV has been great for commuting or long trips, always reliable and fun to drive.

This is a great service department!!They are kind and really make us feel like they care about us!! Cynthia Walton and Chris were amazing and helpful!! They make it happen with a smile!!! Thanks! Janice

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Cherif is amazing he's still helping me find an affordable vehicle. The vehicle I was to test drive was in an accident prior to my appointment. I'm a 63 yr old woman on a tight budget Cherif understands my needs and has been trying to find something for me, He is in touch with me daily, He has proven loyalty by his continued research of a car that is $4000 All my budget allows.For a salesman to work hard for me knowing I can only afford a $4000 car Is A Great Person .

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

sarah Bombaritto was great,she diagnosed my check engine light problem and had it fixed, under warranty in 1.5 hours

I purchased new nine months ago. No problems. Lots of good options. Good mileage. Up to 35 mpg on highway using cruise control. Acceleration is excellent. A lot of room for a small suv. The only thing I don't like is the dial shifter. I prefer a stick. In my opinion this is an excellent all around suv. It doesn't do everything and it doesn't please everyone but show me a car that does. I would recommend it.

Totally pleased with this vehicle purchase. Flo was great and came in on his day off to complete our deal. Would recommend to anyone.

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

I had a very Great experience at Serra and would go back and lease again

My 2010 Escape 3.0, 6 spd auto has broken all the rules of cost of ownership. It just doesn't break and I tow way over the rated 3,500 lbs and that's cross country by the way, often on gravel or dirt roads. It has 281,000 miles of tough service still with orig spark plugs, struts and rear shocks. Alignment stays on track remarkably well allowing the Michelin original spec tires to last almost 100k miles per cycle with even wear. Only ever used Motorcraft factory oil, period, and the correct Mercon trans fluid. I change oil at 5k, have changed trans fluid 3 times. 2nd windshield so far. Wiper blades renewed once due again. Great Volvo designed platform, long lasting, heavy duty suspension components have surprised me. Burns no oil, great gas mileage still at about 26mpg hwy @ 281k miles, not towing though of course. Trans always shifted a little funny and clunky same as from brand new but won't quit even made to pull heavy trailers a lot of its life. Tire pressure light has been on for 100k miles or so, who cares I check the pressure. Check engine light is on for some gas tank evap sensor whatever thingy that affects nothing since 150k miles ago, so what, I know it has nothing to do with anything that can damage the drivetrain or anything else so I've ignored it for years, will never spend a penny to address that and drive it every day,

I entered, 23-25 Toyota Camry awd, in search, and the first car that came up I asked to see it, got quick response and appointment. Then I came and did a test drive. Very friendly and patient staff. Then came again for trade in estimate. Less that couple weeks later I did purchase. I do wish there was more literature that could be reviewed, about different plans available, provided prior to final signing.

I had a problem with my car battery. I went to start my car and the battery was dead. Road service came out and jumped it. My battery was only a year old. I wanted to get my battery checked out so this wouldn’t happen again. I spoke with Brandon at Szott Ford in Holly, he told me to come right in and he would put it to a test and see if the battery is bad. No hesitation, he understood my concern. He was so professional, understanding and caring. He totally went above and beyond. As a side note; I called another dealer closer to my home to help me out with my battery. I was told that I could come in and have it checked out. The earliest appointment was 2 to 3 weeks out. I was hurt and disappointed that they couldn’t/wouldn’t help me out. Thank you Brandon from Szott Ford in Holly. You cared!

Shane Burrough was very professional and helpful in the process of us leasing our 3rd Grand Cherokee. Highly recommend Shane Burrough if you need a car salesman @ Jim Riehls.

This is my 2nd Escape in 12 years. I drive for a living and I love feeling safe on the road. I've had no problems with this car. I personally have put over 400,000 miles on it in just 4 years. Take care of your car, and your car will take care of you.

Fantastic experience from start to finish,Damon was very helpful and knowledgeable in regards to working with me and getting the most for my trade in, very happy with my purchase

I’m really enjoying my 2022 Ford Escape SE more than I expected. This SUV is new to me having purchased “used” at 4500 miles just 3 weeks ago. It’s mainly used for my work commute. We just finished a trip we take several times per year and what comfort and performance! The several drive modes - normal, eco, sport and slippery roads - really make a difference in response, feel and performance. I used eco mode for the 350 mile trip home and confirm an incredible range of well over 500 miles on a 16 gallon tank. This is not a hybrid! This shreds the performance of our well-liked 2015 escape that gets about 350-400 mile range on the same size tank. The turning radius of my 2022 is noticeably improved over our 2015 model. The headlights with auto high beam is a real treat too. The heated seats are excellent & improved over our 2015 for fast heating & comfort that goes beyond the seat to the seat back as well. I’m looking forward to owning this SUV for many years.

I'm really happy that I was able to receive a quote that worked out really well for my situation. Thank you Dominic for making this possible for me. Much appreciated! Reach out to Dominic if you want the best quote for your dream car as well.

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

Greg Surges sold me my equinox 1 week ago today and I?m so great full for his professionalism in doing so I?ve done business with him before at another dealership and he?s top notch

Walked in without appointment at 3 pm and drove out at 6 pm with a great car. I hate going to dealers but was impressed at the quality and help of everyone here. Eric Breda moved me though the process and was very helpful and efficient with zero pressure. He is straight shooter and gets things done. Will send friends to Hines Park and Eric for a vehicle .

Their technician, Charles T., is excellent, he's sharp. He brought back my 2007 Audi A4 from a wreck due to previous bad mechanics. Now my car is dreamy, absolutely dreamy. So grateful for his skill and expertise on an old Audi like mine. I believe I will have a few more years with my Audi, so thankful and happy to get my car back to good health. They went beyond for me.

I purchased a new 2020 Ford Escape Titanium 2.0 AWD in early 2021. Four years and 60,000 miles later, I have little to complain about. The Negatives: Like many newer vehicles, the reliabilty has kept me guessing. The car has had trips to the dealership at 2k miles for a check engine light and rough idle, and various coolant leaks at 30k, 45k, and now 60k. I may try to schedule next years coolant leak appointment at 75k, and hope nothing else goes wrong. I am nervous for reliabilty going forward outside of the warranty. Also, the car depreciated at a painful rate. The Positives: This thing moves! The 2.0 turbo has 250hp and plenty of torque, giving it a surprisingly sporty feel in a little SUV. With highway driving, I regularly get between 35-42mpg. I have also been impressed with its towing ability. It will regularly tow up to the maximum of 3,500 lbs, including a 12' enclosed trailer full of furniture. It handles towing like a champ, while getting 14-16mpg (better than some trucks empty). Other notable positives are the interior design and function, the Fordpass app, and the driving technology (HUD, Adaptive Cruise Control, and Early version of Blue Cruise). Overall, it's a great car for the value. Perfect for a small family or dog owner, looking for something economical and versatile. You may want to get on a first name basis with the local Ford service department and have a backup vehicle.