My wife and I were greeted as soon as we walked in the door. We asked to see Steve Morrison who we have dealt with in the past. We informed Steve that we were looking to buy a 2019 Cadillac XTS. We discussed with him the color and the options that we wanted. He attempted to locate a car matching what we wanted but was unable to locate one in the area. We wound up ordering one from the factory. We took possession of the car 11/30. The color actually looked better on the car in person. Needless to say we are more than happy with the service at Lima Auto Mall
Gene Siefkert was such a great help to me. I was looking for a used suv. I gave gene some ideas and we texted for few days. I couldn???t make it to the dealership. When I arrgived gene went above and beyond to help me purchase the right suv for me. He listened to my concerns and helped finalize all the paperwork. Gene answered my guestions and explained certain features. My family has used Tom Ahl Dealership for many years. This dealership treats you like family. They are knowledgeable and understanding. I always recommend them. Maggie Farler was extremely helpful with all the financial and coverage paperwork. She had my best interest at heart.
Kevin Lindeman took the time to answer all our questions and was very professional. This was one of the best car buying experiences we have ever had. No pressure and gave us time to make our decision. Really appreciate that. Will definitely recommend Kevin and Raabe Ford to others.
Kevin L., Jessica A. and Joe gave outstanding help
by Cynthia Heider from Cridersville
November 16, 2018
Kevin Lindeman gathered the information I requested and did not transfer me to another person as a different Ford dealership had. He even lined up the three cars I was considering so I could compare. He took scheduled vacation time during my decision process and Jessica Armentrout capably helped me navigate the financial process. I changed a feature I had requested and Joe quickly secured a vehicle for me. When the vehicle arrived, Jessica went over it with a fine tooth comb and found a small scratch. She went out of her way to make it right. The financial person in the office was pleasant and kind. The service technician who adjusted my headlights per my request was friendly, efficient, and competent. It was not even a scheduled request. I am glad my brother recommended Kevin Lindeman at Raabe Ford!
Ron was a great help. He went the extra mile to help me not have to come back when there were some issues with their finance system (out of their control). It was good experience for my son who went along to see how buying a car works, and a great example of what he should expect.
I have been buying new cars and trucks from Kevin Lindeman at Raabe Ford & Lincoln for over 20 years and My latest purchase of a 2019 Lincoln Continental was also handled by Kevin and he was assisted by Jessica Armentrout in explaining all the features of the New Lincoln. Kevin went above and beyond expectations to order my New Lincoln. So thanks again for your excellence in the delivery of
my new 2019 Lincoln Continental.
This was our second time getting a new vehicle through Raabe Ford and our customer service was great as always. My family has been doing business with them since the early 90's and will continue due to their customer service and seamless process. Kevin Lindeman & Jessica Armentrout were very easy to work with and would highly recommend to anyone looking for a new vehicle!
My experience at Statewide Ford in Van Wert, Ohio was excellent. Randy Custer, the salesperson, helped me find exactly the Escape that I wanted. He was knowledgable and thorough. All of the staff was friendly and accommodating. I LOVE my new Ford Escape!
This is our families 2nd time working with Kern's and both times working with Jill has been amazing! She is understanding, friendly, and honest! Our family loves Kerns and they have gained a customer for life! Thanks Jill & Mike for everything!
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