Used Ford Escape for Sale in Round Rock, TX

I took my car to the dealership to get my air conditioning fixed as 2 other people couldn't figure out what was wrong with it. At first the dealership thought it was something easy but it turned out to be much more complex and took over 2 days to fix. They didn't charge me for the extra labor costs since they underestimated the amount of work it would take. Sean Foster, out service person was great. He gave me a car to use for a couple days and kept me apprised ofd going on with it my car. Excellent customer service.

Jeff was very knowledgeable with all my questions. I didn't have the best experience with another dealership company and he made sure that he listened to all my wants in a vehicle. Long story short I was recently in a car accident that lead to me not having a vehicle and once the rental ran out I was about to be without a vehicle again, still waiting for the insurance company to resolve my total loss claim. Mind you that the accident wasn't even my fault. When I explained my situation with Jeff, him and his team made sure that I had a vehicle to drive till they found the perfect one for me. Not a lot of companies would do that for you. Of course I had to make sure I had a purchase in play...LOL but still, that is going beyond the assistance they even had to do. It took about a day to get the perfect vehicle located, in which I felt safe and comfortable with getting behind the wheel again. Jeff took customer service to the next level, I work two jobs and he made his way to meet me at one of my jobs to get me a loaner to me while waiting for my new vehicle to come in. Also as my vehicle was being delivered to the dealership, I was driving back in the loaner to get my new vehicle, we ending up having a little hiccup with the loaner, the skid plate came lose and was handing. I didn't feel safe driving so I had to pull over. I called Jeff to let him know and he said " Are you OK?" Are you in a Safe Place? I told him I was and asked him what I should do. He's response was, Stay there I will come get you and calling a tow truck to come pick up the vehicle. He came and sat there with us waiting on the tow truck which ended up taking a bit longer then was told. He suggested he just bring us back to the dealership where we could sit in the AC instead of the outside heat and He would wait for the tow company to come get the vehicle. Now that was truly a customer service 5 star. With all said and done, they brought the loaner back, just needed to tighten the bolts on the plate nothing too crazy and I was able to get into my new vehicle that evening. Jeff has reached out twice so far to make sure I was happy with my purchase and made sure I felt safe in my new vehicle. So if anyone is looking for great service and care I would recommend Jeff Von Christierson as your sales guy and Mac Haik for overall company to work with. Thanks again for all you have done for me, will recommend anyone looking for a vehicle to get from you guys.

For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.

Cathy was absolutely GREAT! Cathy made the entire process very comfortable. Our family truly appreciates the extra time she took to help find our truck. No pushing or shoving just extremely helpful and at our pace.Thanks Cathy!

This vehicle has lots of room. There is plenanty of leg room. It’s the most reliable vehicle I have ever had! I really like the interior too

Cathy was so helpful throughout the entire process and made this experience so fun and easy. I appreciate all the time she put into helping me and for all of the great advice she has given me. I highly recommend Cathy to anyone looking to buy a new car!

So far so good, wish it would get better gas mileage. Enjoying the sun roof and great features. It will meet my needs and expectations.

It was one of the smoothest processes I have ever had purchasing a car.

I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.

Jeff was awesome! Being a women salesman seem to talk down to me,but not Jeff. Explained everything clearly. And answered all my questions. I will recommend him to all my friends needing a good used car.

Perfect for my requirements. Plan to keep a long time. Great on road trips and around town. Have the 2L ecoboost, get ~ 29 mpg hwy, 22 city. Now have 105,000 miles, runs like new. Only 'repair' was to replace the vacuum pump (brakes). The battery is a PITA to replace.

Bob Rasch was amazing. Gave us details and provided ultimate service! Provided a tour and made us feel comfortable while we waited. Thank you Bob, we will be back!!

This car handles well and is quiet and comfortable. It is a great car for around town and weekend trips. The fuel economy and power are well balanced while the utility works for our needs.

Eddy Wallace the service director at Henna Chevy was very professional and prompt. My husband and I came in to check 4wd light on our chevy Truck. He got us out on time and fixed the problem. We appreciate the service and will recommend this dealership to anyone in Austin, TX . Thanks, Again, Happy Holidays

Thai is the best car I’ve owned has everything I have ever wanted came with every option possible would buy the new one when I go to get again

Checking internet for used late model vehicles Lexus, Mercedes, BMW...went to dealership to see an advertised vehicle....John (salesman), told us he had sold vehicle couple of hours before (we actually met buyer of that vehicle)...showed us others, test drove (NO HASSLES)...couldn't find low enough mileage on vehicle...John introduced us to Ben (manager)...He stopped everything he was doing and gave us 100% of his time....asked us lots of car questions from color to make and model, etc...he got on-line, found us a potential vehicle...said he'd bid on Monday (we were there late Sat afternoon)....Monday came around, he called me repeatedly, e-mailed me, on prices and conditions of vehicles...Bought vehicle (on my word alone, no paperwork)...sent me various pictures, stayed late following Friday, and we closed on the vehicle. ....I've bought and sold cars for 45 years....I've never had such a positive experience buying a vehicle. ..I will be back, along with anyone I know looking to purchase a vehicle.HIGHLY RECOMMENDED!!!

This car is amazing and great. Lacks on gas mileage compared to what I am used to but handling over the winter weather is amazing. Best vehicle I have ever had for Ohio weather.

I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok All in all it’s nit bad but to make it better you have go go up in trim and of course price I will not purchase or lease it again.

I love my new Escape. It is roomy with plenty of cargo space. The large screen for the navigation and radio is awesome and the apple air play being linked to it make driving and navigating so much easier

Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.

I could not believe how easy - and fast - buying a car could be. I decided a used car was for me, so I started looking online and at local dealerships. All I can say is that that experience was enough to put me off the whole process. Dealer add-ons. Limited or no warranty. ???What are you willing to pay???? Enough!!! I saw an ad online for Carvana, which I had never heard of, and thought ???what the heck.??? Such a great find! From the quick and easy search, to no haggle pricing, to easy payment (I was able to pay cash online, but they also offer financing), to a no-risk 7-day return policy AND an additional 100-day warranty on top of that! There was nothing to lose. It took only a few days for delivery - to my home! - and the paperwork was handled in about 5 minutes. They even had a notary show up! They handle the registration, too - no waiting in line at DMV. Bottom line: I love the car, I got it at a good price, and it could not have been easier. Actually, it???s scary how easy it was. I have to stop myself from looking more on he Carvana website, lol.

This suv has met all our needs and is very comfortable. Easy entry and exit. Smooth ride and has great vision. Handles well in traffic.

My wife and I had planned a long RV trip from Austin to Kentucky and Missouri to do genealogy research, listen to bluegrass music, sample some Kentucky bourbon and Missouri wine, visit Quilt stores and caves. I took my 2010 F-250 in for suspected ball joint and related issues and told Service Advisor Anthony Vento when our trip was planned. He assigned an extra worker to the job. It turned out to be a big job with side issues that I verified to be correct. Yes, we had our truck in time for our trip even though it was a close call. Thanks also to mechanic Rudy (that's the only name I have) and to all the folks that worked on my truck. Had I not had Maxwell Ford making the repairs my wife and I would not have even made it out of Texas and might have had a serious wreck. We logged 4,700 miles pulling an RV and had no problems whatsoever! Thanks to all that helped, it was a great trip and we accomplished all our goals!

This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.

Rafael Estrella did a great job, im interested in 2015 dodge Journey, very helpful on test drive I'm happy with the service, I recommend Maxwell Ford.

This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!

Thank you so much to Alberto Fernandez for your excellent care of me and my Ford Escape. As, I told you yesterday, your service is the best I have ever received from any dealership and I have dealt with Mercedes, Audi and Cadillac. It is so refreshing to have an agent that cares about your car and your needs and handles everything with no stress to the client. Thank you so much, Nancy H.

This is the third Ford Escape I have owned. I have stepped up in model each time. This is a Titanium. I am loving all of the ' bells and whistles' it has. It has plenty of leg room front and back; and the cargo space is fabulous. I am loving the moon roof and heated seats, too, as well as the mpg.

I originally came to this place not expecting to get approved for an auto loan. I had been to some places before and just ended up wasting my time doing credit applications. I called and talked to the friendliest caring person in the auto business, Chris. He helped me out throughout the entire application and car buying experience. He worked closely with the banks and matched me with one who worked with my credit and income. Chris has been in the business for a long time and knows cars and how the buying experience can be. He worked with me to get me into a car that matched my needs and wants which is a Honda. I personally will only buy Honda or Toyota brand because these will last a real long time. These people do have a good selection of Hondas and Toyotas, especially SUVs. They only sell cars that are in good condition and have not had too many previous owners which is a very considerable investment. While I was getting the car I met with the owner Tommy who was very gracious to work me into a monthly payment that I could afford. He is also one of the very few who will personally get involved in any kind of issue you may have and take care of it without any questions. Not many owners will do that. Thomas who also works there is very knowledgeable of cars and parts and will give you the best advice on how to take real good care of your car if your serious. Nicole is the collections manager who takes payments and is really friendly too. I believe that as long as you do your part as a customer, they will do their part as the merchant to stand next to you throughout your entire experience. I had a couple of things that needed to get done on my car after buying it and they took care of me without question and stood next to their word. The best part about them is that they do a free Carfax on their cars which helped me pick out the best car that was available to me. If you want to be part of a warm family oriented kinda business who understands and sympathizes all types of circumstances in the car buying experience, this is the place to come to.

Love the vehicle; exactly what I was looking for. Fit my needs perfectly, super clean and exactly what was described to me over the phone. Super low miles too. Crystal was amazing to work with, honest all the way. Quick and easy. Don’t buy from anyone else. McCarty’s is definitely the place to go and I recommend to everyone. I will definitely be back and won’t go anywhere else.