Used Ford Expedition for Sale in Fort Wayne, IN

Called on Friday March 11 @ 8am. Flat Tire. Only had the emergency tire kit ( No Spare ). Was instructed to bring car in and they would work me in. I arranged to have vehicle delivered to the facility @ 9:30. Chris Called to tell me that the car was @ the dealership and they would call me with the details. Received call about 10:30 that they could repair the tire and would call me when it was completed. Chris called after 1:pm and said the car was ready. I went to the dealership and the cashier said the cost was approx 65.00 dollars. I said that the cost quoted was $25.00 dollars for the tire. We reviewed the print out and noted that the scheduled service for an oil change ( 3 Days later was Monday the 14th ) was completed while the car tire was being repaired. Pleasantly surprised. Chris was called to re-do the paper work and the cost went down to $58.35. Everyone was very helpful@ the dealership.

We traded in our Xterra, because we just didn’t have any leg room with 2 full size car seats in the back. The Expedition has extra room to spare! Love our BIG family SUV

All service items were performed in an acceptable amount of time and the charges were as I expected with no surprises. The only exception was concerning the battery replacement, which was concerning a warranty issue and the charges related to it. There was a slight communication issue which I take partial blame for. The issue was quickly resolved and the charges were adjusted accordingly, to my satisfaction. I feel that I was treated with due respect, as I have been with all previous visits. I don't feel that any additional service was forced on me, as has happened to me in previous experiences at other automotive service providers. I was even credited with a discount after I paid my bill. The credit was offered by E-mail while I was waiting for the services to be performed and I didn't read it until after I got home.This was very much appreciated and totally unexpected. I am amazed with your consideration and honesty.

best car i have owned. the performance is great and it is very quiet. i am surprised with the many features ane options the vehicle gas.

Imagine having the dreaded "Check Engine" light blinking at you when you're 200 miles from home. That's what happened with my 2010 Dodge Challenger Rallye SE. It was Sunday night when the dreaded light appeared. The following Monday morning, at 7 .A.M. I limped into Glenbrook Dodge in Fort Wayne without an appointment. The cheery technician asked if I have a warranty (I did) and said, "We'll have a look for you." NOT ONE HOUR LATER...the technician came back and said an EGR valve needed to be replaced (for a $100 deductible), but that the car was safe to drive around town until my next payday. He also suggested cleaning the fuel injectors and throttle-body, which didn't seem unreasonable at 51,000 miles. When I returned for service, the friendly staff serviced my car and had me on the road within 3 hours or so. I drove back to Chicago and...wait for it...got 31 M.P.G. highway from my well-maintained V-6 Challenger. I'd buy a car from them or ESPECIALLY go back for service in a heartbeat!

So I flew from Washington DC to buy a used car with City Auto Mall, (Yes it is far, but if you have dealt with a lot of dealers, you can sense when you are dealing with the right individuals, and for me that matters a lot). As expected, they delivered the best buying experience I could possibly ask for. Absolutely no pressure tactics. They were extremely straight forward. In particular John Carter: The agent I worked with, was particularly straight forward in dealing with me (which is important if you're buying from out of state). A day before I was supposed to fly in, he called and we went over all the details making sure there were no surprises among us. Even though he was not available on the day I visited to pick the car, he did arrange everything for me which made the whole process stress free. He also followed up after my 9 hour drive home to make sure everything was okay. Ask for him if you want stress free and honest buying experience. Jack: Who picked me from the airport was extremely nice and gave me a little tour by driving me through Fort Wayne and telling me a bit about the history of the town (I know that has nothing to do with car buying, but it was important we had something to discuss for 20 minutes on our way to the dealership). I must say he is a very generous and good man. And if you have to get a ride from the airport to the dealership, definitely ask for him. Alec: Delivered to my expectation, explaining to me details about the car and taking me on a test drive. He made sure to help me go through the process easily so I could set off on time. The finance person was also straight and there was absolutely no hidden fees or unwanted charges. The only thing was that I left the dealership with little gas in the tank. Which was not nice since I had a long drive ahead. But that was understandable because it was weekend and late and their filling station unit was closed but I think they could have done that earlier before my arrival. On the balance I am highly satisfied and will travel to buy from them again. I drove the car to DC in 9 hours and it delivered to my expectation.

This SUV is a dream to drive and rides so smooth. Comfortable seating for 7 and easily accessible 3rd row seating. All the latest technology makes the Expedition easy to maneuver. Gas mileage up around 23 mpg so better than F-150. My best vehicle so far!!

We received excellent customer service from our salesman James Mendez, he came in on his day off so we could pick up our vehicle a day early. Great guy to deal with would recommend Bob Thomas Ford to anyone. Thanks again James.

Had the cooling system flushed on my 2012 Ford F150 at Jim Schmidt Ford in Hicksville, Oh. Always get fast friendly server at Schmidt's.

I love this vehicle it has a lot of room and also can have my family save. It drives great looks good. And I save on gas. For. Large truck

Personal service and always helpful. Even though they are always busy, they take the time to explain things to me. Women are not looked down on, like other places I have been. There are even woman's magazines in the waiting room.

I’ve become very loyal to the Expedition. I have never had a problem with any of them. My last one I rolled over 150k in miles. The mileage isn’t great obviously, but the versatility is amazing!

My friend from California visited me and wanted to go shopping for a new VW Convertible Bug. We went to Voderman and worked with Andy D. We were up front with him, telling him that my friend was from California and wanted to check out the Bug, and that she will not buy from him due to living in California, but wanted to learn all about the vehicle and the different options. Andy was really under no obligation to work very hard with us, knowing he wasn't going to sell us a car. However, Andy spent almost an hour of his time with us showing us 3 different models and explaining all the options in Great detail. I can Honestly say, "Andy you are a true Professional and truly enjoyed working with you." I personally could be in the market for a new car in the future and I will be coming back to work with Andy. Thanks Andy for your time and attention, you are really appreciated and I hope my friend has this experience when buying the car in California, as you have raised the bar in customer satisfaction in our opinion!!!

Even the bells and whistles have bells and whistles! Amazing SUV at a fair price. Strong performance. Gorgeous styling. Plenty of room. Ford has a winner here! Very happy with this vehicle.

Got us in,received our service and we left. All done with no problems by expert service department. We will come back.

Very friendly and courteous staff. Delivered a loaner vehicle right to me. Brian in the service department helped me out a great deal. It's never easy when your vehicle breaks down, but Jim Schmidt's team made it as easy as possible.

I purchased a new set of tires and am happy with them. Jim Schmidt ford is is only place I have taken my car for service in the last 28 years and the only reason that I continue to purchase fords is their service department. I trust them to treat me right when it comes to the work that needs to be done on the car.

Bought my Expedition at north location, but live near west location, so go there for servicing. They are awesome there in every way, for my needs and my vehicle.

They always listen to my concerns & take care of them quickly. When I purchased my car they continued to contact me to make sure I was completely satisfied with my purchase. When I have brought my care back for service they got me in quickly and did the work fast & correctly.

I love the exterior Ford stepped up on this one, interior is very roomy, I do not like the vents, but the vehicle itself is very nice. Rides good, but I am concerned about gas mileage. On average down the road at 60-65miles per hr the best average was 16.9miles/gallon.

I came in wanting information on the new 2018 Traverse. I met Tyler Montgomery and he was very knowledgeable on the Traverse and walked me through what the Traverse had to offer! I had a very fun experience and had a great time working with Tyler at Kelley Automotive

Beautiful family car to own. Reliable, and roomier. It has all the features you need. Fully loaded and drives very smooth. This car will last long for years to come

THEY ALWAYS TAKE GOOD CARE OF MY NEEDS , THEY DO THE PREVENTIVE WORK ON MY CAR AND FIX IT BEFORE I MAJOR PROBLEMS ON THE ROAD

Very nice ride, lots of leg room, love the air cooled seating. towing capacity and handling if very good. Very reliable, low maintenance, all around vehicle....