Used Ford Expedition for sale near Grapevine, TX

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

Miguel was awesome and very helpful! He answered all my questions and was very patient. I had a pleasant buying experience at 5 Star Ford in Lewisville, and definitely would recommend.

This has been our favorite vehicle. The list of features don't quit. So versatile. We have taken it off-roading, camping, long road-trips, day trips etc. Cleaning is easy with all-weather mats and leather interior. It's rare, but ours has the PANORAMIC-SUNROOF, which I love love love!!!!! The memory settings for the drivers are nice too. Just push a button and the mirrors and seat adjust to you. the convenient features just go on. I literally can't say enough good things about this vehicle!!! And this is all after 60k miles! Can't get a better family car!!

We always have great service when we take our vehicle in for service, Kip is the best! Been bringing my vehicle here for a few years for maintenance.

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

Matthew Hoopes salesman along with service department always go above and beyond. Can't say enough!

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.

I am very appreciate Mr. Michael Patterson and all team's good service during purchase a used car it found cars.com.

This is the 5th Expedition that I have owned over the years. This current generation is a fantastic vehicle which checks all of the boxes. The interior is terrific with plenty of room and comfort, even in the third row for adults.

OUT OF STATE BUYER I wasn't searching to buy a car. My fiance and I were having a general conversation about what car I wanted. Next, he sends me the ad of my dream car that really was something I thought would stay a dream. I fell in love. Being out of state I didn't realize how easy this process would go. I checked BBC Motorsports out and did my research. Google map street view, BBB (A+ no complaints), Facebook..Yelp etc.. I searched under every rock trying to locate anything negative. The reviews were so perfect. I initially didn't read them bc I did not want them to influence my due diligence. I came up with nothing! Buyers I wasted my time bc this dealership is 1000% legit. PROs Jasen is the best! Giorge is amazing! They are both PATIENT (I know I tested them and I wasnt the easiest customer) Beat my credit union rate where I've been a customer for 25+yrs by working with their lender Chase Answered every phone call, email and text(yes I communicated through all 3) Reviews are real(they were so perfect so I initially ignored them) Assisted me with a suggestion to use an independent mechanic to inspect the car being that I'm located in FL and I was unable to test drive the car before buying (Auto Critic was a plus) Sent me the carfax. Sent video and pictures. Shipped and delivered my car to Fl. Oh yea the CAR! The buying experience was so perfect and professional that I almost forgot to mention the Great Porsche I purchased. Low miles, clean, and a beauty well maintained and practically new for a great price. (No negotiating needed, the car was priced fair) The universe lined up this situation for me. It started as a dream, to a discussion and Jasen and George turned it into a reality. If you have doubts rest assured and TRUST! I ASSURE you they are the real deal. Seems too perfect to be true but IT IS!! CONs My credit union totally wasted my time. My paranoia all for no reason. Buy with BBC Motorsports! This is how buying a car should be. THANK YOU Giorge and special THANKS to Jasen! You both were amazing! I OWN A PORSCHE!!!! I OWN A PORSCHE!!!!

Love it has all the room I need I am 6feet 5 inch's tall works for me. Handles well and good gas mileage for a big car

Excellent service great service really appreciate them they are very good and courteous.i plan to go back to them in the near future

Our buying experience with Kevin Baldwin at Prospect Ford was excellent! The truck we were interested in at Prospect was 3 & 1/2 hours drive from us so Kevin sent a detailed video of it which sold us on it. They negotiated a bit on the price & I drove away happy! Definitely worth the drive! Thank you Kevin & Nick

Jaylan Lewis gave me great service no sooner than I drove into the dealership.He got me taken care of in no time,and I was out and on my way.

This is a comfortable, reliable and very safe SUV. This is our second Ford Expedition in our family. We had our last Expedition for 17 years (a 2003) and are now ready to get a newer one.

Grapevine Ford for now is truly #1 in servicing your vehicle. It is rhe only dealership in the whole DFW area that has gotten me in and out in 1 hour for oil change!!! I cant believe it. Including a car wash and the tire rotation. I live in Dallas, so drive that extra mile paid off. Hope it was not coincidence and their manager is really s logistics wizard. Keep it up!!!!! Shout out to Anthony service man.

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

Great dealership from top to bottom ! I will always use them for all my automotive needs.

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

I was in for an oil change and multipoint inspection. I needed a new battery and it was an unexpected experience, but necessary. The only issues I ever have are they never clean my car, at my previous dealership- I was always given a courtesy car wash/vacuum. Also, they didn?t replace my wiper fluid or use mats in my car.

Found the deal of about 10K off sticker price online. Upon arriving got 4K more for my trade in than expected and to top it off, had small extended warranty given to me for free.

Mike has been very helpful in getting me into a BMW i4 eDrive40 today! The car was a popular one, so I'm grateful that he was able to bring it over for a test drive on such a short schedule.

Down to earth folks & straight shooters. At the end of the day, they all did me right & provided top-notch service. I’m beyond satisfied & will certainly come back to them for the purchase of my next Ford vehicle.

The sale man was very nice Mr T Payne was great. He is the sales man if any body wants a good sales man see him he will help you out

Great vehicle Upgraded from explorer to expedition for more room and comfort for the family We simply love it with a son that plays goalie in travel hockey this vehicle fits the bill to accommodate the family all his gear and ours also PERFECT

We had a great buying experience. Sewell knows how to take care of customers. The car is great.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

The overall visit was excellent. The advisor and technician kept me updated on the progress in a timely manner. I would definitely recommend this dealership to a friend

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

Love the car but still has problems with the Collison message keeps coming on. Still trying to get the factory code to program some systems. Had it at 2 different dealers. The I bought it at does not return calls.

Ron Smith made my car purchase a very smooth and easy experience. i was very nervous upon arrival but he answered all questions and was not a pushy salesman. He is by far the BEST salesman I have encountered after purchasing several cars and motorcycles. Thank you Mr. Smith