Used Ford Expedition for sale near Sugar Creek, MO

Service was friendly, expedient and thorough. I always appreciate the professionalism of the team. And the car wash was a great bonus. . . .

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Took a long time between deciding on the car and walking out the door with the final paperwork. My main issue was with Patty. I called her after the license bureau would not accept the paperwork they gave me. I called the dealership and that was who they gave me to talk to. First of all, she was eating and talking at the same time. She told me to go back and tell them that they were wrong. I had set there for better than two hours. She acted like I was a bother. However, she called me the next day to see if I got it titled and licensed. I waited until a week later to go back. The license bureau was wrong, but I still did not like the attitude of Patty at the dealership. I?m pretty much pleased with my purchase. The salesman was great. I wasn?t push into buying stuff I didn?t want.

Jayden was extremely helpful and professional. Zero hassle at this dealership. What you see is what you get. Very transparent car buying experience. Will absolutely buy from Zeck Ford again.

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

When we first walked into the dealership Sammy Nasr met us at the front door. It was obvious he was waiting on us as he had to cold, refreshing bottles of water for my wife and I. This is something I've never experienced before. Then as we dug into the purchase details, he walked us thru the process, explaining everything as we went along. I've bought numerous vehicles over the years for my wife and I and our kids. This is the most relaxed and trusting I've experienced. Sammy also shared with me some details where I could save additional money that had nothing to do with my vehicle purchase. By taking my Bill of Sale to the Motor Vehicles, I could save $500. This is just an example of someone going above and beyond to help their customer.

This SUV checked all the boxes: Nice ride, lots of room, looks good. It has multiple USB ports for charging and games. It’s also quiet ride with a lot of room which is great for long family trips.

Good customer service. Scott made sure all of our issues were resolved to our satisfaction.

The service was amazing ! Derique was also great help too! Thanks you for the help

Their staff Was excellent with communication, very fair and reasonable, very considerate given the unusual circumstances. I would highly recommend this dealership and will definitely consider buying from them in the future!

So far so good. It’s actually a tank of a vehicle. Great for family rides. It accommodates all my our needs. Not to mention, not to bad on gas as well.

I love this dealership they are the best in the Kansas City area. Mike Robinson is a complete badass!!!!

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

Went through the Quick Lane and had my oil changed. I didn't have an appointment but they still serviced my car. The guy at the desk was very courteous and showed me where I could sit and wait. I was in and out in just under an hour.

This car is so roomy and I feel like im driving my living room around. A great smooth ride. Ford truly knows how to build great trucks.

I recently bought a 2022 Ford Explorer. The staff was friendly and knowledgeable about the entire experience. I never felt pressured at all throughout the process. Everyone was welcoming with a positive attitude and a smile. The honesty and character of everyone involved was above and beyond expectation. Thank You to everyone, and I would highly recommend your next purchase to be at Blue Springs Ford. New or Used, this is my second purchase here in the last 3 years. My next purchase will definitely be with them as well.

This car has comfort combined with lots of room. It has great gas mileage and has been very reliable. It is the best car I’ve owned.

CarMax is nice except that they do the "No-Haggle Price" thing, which is lame. It was nice though and the man who helped me test drive the car I'm looking at was really nice.

This car has all the new technology. I been wanting this suv for long time especially the stealth package. Love this car!!!!!!!!!. Can't wait to get the wheels and tire that I want

Alyssa Brady helped me through this whole process of purchasing a vehicle and she was freaking Awesome. Very helpful. I just loved her.

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

At this point all I do is call, give them my phone number(when they start with that), schedule what I need done and it is taken care of. The Valet service is nice, (make sure to schedule a few days in advance and have a Lees Summit address for them to pick up from). Super pleased.

Great experience. Sales staff are very knowledgeable and made sure all the features on my new Explorer were set up and that I knew how to use them. Everyone was very kind and considerate!

Love the car but still has problems with the Collison message keeps coming on. Still trying to get the factory code to program some systems. Had it at 2 different dealers. The I bought it at does not return calls.

Was very welcoming to the dealership. Got cars lined up ready to test drive. I was impressed at how they did it. Took care of things I found and took care of the problems.

My daughter found her vehicle online. Great selection, good buying experience! Would definitely recommend this dealership!

The fact that y'all come out to my house to perform the service at no additional cost is phenomenal. The young man who performed the service was very courteous.