2016 Ford Explorer for Sale in Alpharetta, GA

I’ll be honest, when I first walked in, the first person I dealt with was not my cup of tea, but once someone noticed my frustrations, their entire team rallied around me and my family to make sure I had a positive experience and we were completely blown away by the professionalism of their team. Just to give you some back story - I was in an accident and needed to replace my vehicle. The rental I had was a brand new Jeep and so my mind was set on just that. I went to EIGHT car lots within about 30 hours. The whole experience was exhausting. I dealt with SO many ammeters - uneducated, impersonal, and otherwise. Finally, I found almost the exact car that I had initially wanted on Car Gurus and so I drove from ITP up to Palmer. My parents followed me up and happened to blow a tire along the way. Being that it was a Sunday I was worried we’d get there too late to finalize anything same day. When I arrived, as I mentioned, there was a bit of runaround with the guy who’d originally took my call, however, James (and really the entire team) very quickly took charge of the situation. They were able to find two of the cars that fit my expectations and got them both up to the front for me to view. I had already spent my weekend test driving, so once I saw the interior packages, I had my pick of the two, took it for a lap and then sat down for negotiating. Out of every lot I went to this weekend, James brought me the BEST price I’d seen all weekend AND it was for a vehicle that had a better package than any of the others I looked at. Also, this dealership is great in the sense that their first offer is a good offer and they don’t waste your time. Once we told them what we had and could walk out comfortably with, we spent about 20 minutes finalizing everything and I walked out with a brand new car that perfectly fit my budget. They were nice enough to throw in a few other signing incentives (but I won’t share those here ��) AND James personally filled up my parents tank so that they could head back to Nashville. All of this (including financing + pictures) took about 2.5 hours total. Honestly, you cannot best that!! Again, I am beyond impressed with this team, the service, and the dealership in general. My parents plan on coming back to buy a car from this lot and I will be sending all my friends to them moving forward. HIGHLY recommend these guys!

224, 000 miles and still going strong. Good products. Good service. The service team at Lou Sobh goes out of their way to accommodate my schedule.

We got a pretty good deal on our new Ford Escape, HOWEVER, the finance guy was rude to me and my wife when we did not buy any of the extended warranties or protection services. He put down the wrong city and zip code on our paperwork and we did not receive any loan information until after our first payment was overdue. The dealership manager was not helpful at all in resolving the problem. I spent 2 hours trying to call the Ford Credit people to get the account information and to get the first payment in. NOBODY at the dealership seemed to care in the least bit that we had a very hard time because of their mistake.

Great service from start to finish. I found a great looking Jeep Wrangler at this dealership. The staff was very helpful and friendly through the purchasing process. If you visit Nalley Ford Sandy Springs, Ask for Niteisha Knuckles.

Heather was very understanding of my situation. All the employees made sure i was taken care of when i entered the service shop. Employees were freidnly as well.

ALM has gave great service and showed me fantasic deals. Especially this one employee named Mohamed. He was the first one who came to me with a smile on her face. He also recommended me which car i should get with the best deal. I really recommend this car dealership and have a great day.

Billy Briggs was very knowledgeable about the different types of vehicles and really made me and my wife feel comfortable. I would recommend the dealership and Mr. Briggs.

I made an appointment for a Saturday and was told the service would take an hour and a half. It ended up to be a four hour wait. My service representative was great and apologized, but I think this was a little excessive for a routine service.

We were online car shopping and inquired about a vehicle. Within several minutes we were contacted by Lauren Bierria (client advisor). I was able to reach Lauren on the phone and we started chatting about the vehicle that I had inquired about. Long story short, we went the dealership, did a test drive, and bought the vehicle that my wife wanted. Lauren is easy to work with and he helped make buying this vehicle a pleasant experience. We would definitely deal with Lauren again. He is a nice guy and we enjoyed speaking with him.

My sister had been looking for a car for a long time. The other dealerships did not take her seriously. We pulled up to ALM at the Mall of Ga. and was greeted immediately. She told them what see had seen on line. Ali & Tammy brought us snacks while we waited to see the car. The price on line was the true price. It was such a relief to have a honest salesman. Ali bought our dinner while she purchased her beautiful SRX. It was the least stressful experience I have ever had buying a auto. I would recommend Ali to anyone looking for a vehicle. I will be buying my next car from him.

They were very understanding that I have a price point and did not pressure me to exceed it! They helped me find a truck that fit right in my budget

Came in for a quick service, on a Saturday. I was quickly greeted, and my vehicle was done before I was done working out! Perfect. I will be back.

I love this dealership! The entire staff is very friendly and also very knowledgeable! I had the absolute pleasure of working with Jason Ford, he is a true people person, great listener, has a very strong work ethic and worked really hard to get me exactly what I wanted. I had very high expectations and he rose to the occasion and exceeded my expectations. I would definitely by another vehicle from ALM Kennesaw via Jason. The perfect match!

I have been sesrching for a low-cost second car since May. It is now late November. In the past, I have been sent on test drives by other dealers selling in this price range in cars with no gas, rotten tires, and systems barely hanging on. (I seriously feared for my life in the car with no working windshield wipers!).Cut to the important part: my experience with AutoNation Ford Marietta (GA) was thoroughly professional, honest, and considerate. I took the car to my mechanic, who pronounced it in sound condition, despite high mileage. AutoNation had already made the repairs to make this car safe and affordable. I anticipate only minor maintenance in the near future. I would definitely recommend this dealer to a friend.

I received a very fair price and great personal attention from the team at AutoNation. Thank you very much!

Very professional customer care and service. Service Manager Mr. Gary Baxter has exemplified these excellent qualities over and over.

Brought my vehicle in for an oil change and saw my dream car on the lot. Based on the price tag I knew it was a pipe dream. After talking to the salesman during the next two days, I am now the proud owner of that car. Chris Barrett bent over backwards to get me into that car. He was a very understanding salesman. Every step of the way was painless which hasn’t always been my experience at a dealership. This is the third vehicle I have purchased from Megel. I don’t plan on going anywhere else

Good customer service in the repair department. They only charged me for the checking the check engine light.

Wonderful, knowledgeable staff! Will remain a customer and will refer friends and family! Easy trade in and easy purchase. Thank you Kacey, Russ and Jeremy!