We had a 13 year old car which had breathed its last, and like many people were in one of those uncomfortable positions where another payment would have stretched our budget too far. We decided taking precious money out of our savings and having no payment was in our best interest at this time.
Our salesman Vinny Mazanay was awesome! We found a seven-year-old extremely clean car with low miles and Vinny made it happen for us for just what we could afford. They worked with us every step of the way and made the entire deal simple and comfortable. I would encourage anybody reading this to give this dealership a chance at their business, Riverfront Chrysler Jeep Dodge will take great care of you!
I purchased my second RDX from Continental Acura of Naperville in September 2018. I originally had the 2017 RDX but after seeing the change in body style and cabin of the 2019, I had to have it. Greg Pew and Sharon were awesome during my first purchase and they were again awesome last month. The process was seamless, the time that was spent getting me familiar with the new cabin was great, and the financing process was quick and easy. I would highly recommend this dealership to friends and family or anyone in the market to buy an Acura. Thank you Greg and Sharon
We bought 2 used cars just a few weeks apart (one for me, one for my son), and the experiences at the 2 different dealerships could not have been more different. We will come back to Rod Baker Ford again and highly recommend this dealership. We worked with Ryan in sales and Steve in finance. Both were very personable, answered questions, and explained everything very thoroughly. We never felt pushed, and we sincerely appreciate how careful Steve was when explaining every aspect of the financing, especially because at the other shifty dealership , that other finance person tried to cheat us in multiple ways so we had to triple check the math and have inflated charges removed. The interest rate we were given at Rod Baker Ford was 4 points lower than what the other dealership gave us, coming from the same lender and using the same credit score and a similar car price. Car buying can be a very stressful situation since it is such a huge purchase, and you really want to buy from people who are trustworthy. The staff at Rod Baker Ford are good people -- it's worth it to check them out even if it is a drive!
My truck was in the shop longer than stated. When I returned the loaner vehicle, the service technician inspected the loaner vehicle with a fine tooth comb before giving me the keys to my vehicle. I had left some papers in the loaner so I went back. There was a gentleman returning a loaner and picking up his vehicle. The service technician asked the gentleman was everything ok and is the tank full. The gentleman said yes. The service technician handed the gentleman his keys and said thank you. The service technician did not inspect this man car before he was given the keys to his vehicle. Maybe because I'm a woman? Maybe because I'm an African American? Not sure, however, this didn't sit well with me.
I had a fantastic experience at Bob Rohrman Ford. The short story is that the salesman Chris and the finance manager John took incredible care of me. They worked really hard and bailed me out of a bad situation and deal on my old car and worked magic to get me into my brand new Focus RS. I would highly recommend working with Chris in sales and the finance manager, John. If you're curious about my whole situation, please read below because they truly bailed me out.
I came into Bob Rohrman with low expectations. I was paying 20% interest through a lender called Santander and was a little underwater on my current car... And I only had a few grand to put down. Chris was straight with me from the beginning. And he never tried to push me into a car I didn't want because it had a high rebate to offset my negative equity. He did everything he could to get me into the car I actually wanted unlike every other dealer I went to. Then John worked some magic and got me a fantastic deal that was win win for everyone. They really helped me out of a bad situation. I would recommend the two of them to everybody.
So, if you're looking for a new ride and want to work with a sales and finance team that will be straight with you upfront, not push you into something you don't want, and will work to get you a deal that works for everyone, 100% go see Chris in sales. John will be the one helping you put a deal together that works. I can't express enough how thankful I am for both of them and how happy I was driving out of there. I did have to say a bittersweet goodbye to my loving Golf R (which was bittersweet) but I'm happy to say I have a fantastic new car I'm happy with and a great deal on top of it. Please, ask for Chris. You won't regret it.
by WICKSTROM CHRYSLER JEEP DODGE from BARRINGTON, IL
November 5, 2018
This is our second vehicle purchase from Wickstrom and Eric Jensen. After we made our first purchase I knew I didn't want to go anywhere else and work with any other salesman. Once again we can't say how great Eric made the entire process. Thank you so much for always making the process a no-hassle easy experience.
I had a wonderful experience taking my car in for some long overdue service. I was made aware that it would take a couple of hours to complete, and I didn't want to spend all that time at the dealership. Not being an app savvy person that uses Lyft and/or Uber services, I had asked my son to take me to the nearby mall while the car was being worked on. Unfortunately, he wasn't available. He did mention to ask the dealership for a courtesy vehicle. After dropping off my car and before I even had the chance to ask about a courtesy vehicle, Jessie had asked if I would like to be taken to the mall. This made my day, much easier than filling out paperwork for a loaner. On top of taking me to the mall, they called to let me know when the work was done, and where they would pick me up. I'm so happy I purchased my car at Ziegler Ford.
Did place was amazing, tell answered all of my questions and helped me find amazing deals to get the car that I wanted. Ryan Livingston was our sales person and he was awesome. He had a wonderful sense of humor and helped me find the car that I wanted. Everyone at this dealership was very nice and welcoming. I would highly recommend this place to anyone who is looking for friendly service and more car options!
We will always buy from Jidd. We have now bought 2 vehicles from Jidd and we won't go anywhere else in the future. They are friendly, helpful, good prices - great experience! Go to Bashar - he helped put us in our first Benz last night!!!
My salesman, Brian, was extremely helpful, knowledgeable, and courtious. He understood our needs. This is the third vehicle I have bought from him and will do it again, and would refer him to my friends and relatives. The dealership is also impressive.
The process was very thorough. Everyone was friendly and helpful. My sales associate Hassan was wonderful! Made sure my visit was perfect from the moment I walked in the doors to the moment I drove off.
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