Used 2017 Ford Explorer for Sale in Richardson, TX

Josef took a very authentic approach. No pressure. Good explanation and perspective on comparing brands and models. Manager stopped by to say hello and no pressure either. They did a nice job with customer service.

I wasn't looking for this one but it stood out and I had to test drive it. My Wife feel in love with it before we got out of the lot.

Richard Tucker is an outstanding service adviser. He went above and beyond my expectations. I took my car in initially for a recall on my brake lights. I took them to Reliable Chevrolet on Campbell and 75, and they took care of me right away even though I had a branded title on my car, and the recall didn't fall under the car I had. I freaked out for a second thinking that I would have to pay for the many repairs yet again, but Richard called me back and told me that they would just take care of it. "SUCH A BLESSING!" The first time I went to pick up my car it was all fixed, but the next day the brake lamps stopped working again. He told me to bring right back and he will have it fixed for me by the time I needed it. I took it in, and he did some other repairs that had nothing to do with my recall all for free! I had taken my car to 4 different repair shops before any one could find out what was wrong with my car, and now it's finally fixed all thanks to Richard Tucker. Thank you, you're amazing and I will stay referring everyone straight to you. You did a wonderful job. Perfect example of professionalism and wonderful customer service. THANK YOU THANK YOU THANK YOU, I can't even express how much you are appreciated. :)

Car was delivered with outdated data loaded into navigation system, and for customer service advised to use cell phone instead. Smell of catalytic converter in passenger compartment due to design flaw and spent numerous times at dealer for fix, but it still stinks during rapid acceleration. Factory installed tires (Hankook) are junk after 25,000 miles.

I have wanted a Lexus RX since I first saw a family member drive one when I was in grade school (almost 20 yrs ago). So in October of 2017, I came here with my boyfriend to meet with AFTON in hopes of getting a Lexus RX 350 as a birthday gift... Well the numbers just did not work due to the negative equity I had to carryover from my trade-in; I was CRUSHED to say the least. My bf kept telling me you can try it again next year & I was so OVER him saying that until I realized he did it b/c he was going to propose to me a week later... (mic drop) He wanted my birthday to be memorable b/c of him not the car, lol... We got married in July of 2018!!! So here we are an entire year later, my current car is still in good condition but could use some TLC that I was going to have to pay for out of pocket. I looked into multiple other options & dealerships, but the road led me back to AFTON... It was a Sunday evening & I kept thinking about our first interaction when she told me she understood my situation b/c she had been in the same one & worked her way out of it. I couldn???t afford to wait any longer & the clock was ticking on me making the decision to refinance my current car or just get a newer one, so I looked for AFTON???s number (still in my phone from the previous year) & texted her right then... I thought ???This is CRAZY! She???s not going to remember you & it???s SUNDAY... She???s not even at work!??? I???m happy to say I was wrong... She did remember be & she texted me back promptly that same evening. By the next morning (Monday), I had texted her all of the info for my trade-in to see how much they could give me for it; by Thursday evening I was able to visit the showroom again... This time I had ZERO EXPECTATIONS! I told her I just wanted a newer car that was affordable & she said she could definitely do that. She remembered the car I really wanted from the previous year???s notes she???d saved & within 30 minutes had found a newer one in my price range... We took it for a test drive & I FELL IN LOVE, but I still tried not to get my hopes up b/c ???what are the odds this is going to work out now in less than a week???s time & I wasn???t even asking for it?!???... Well it worked! I spoke with AFTON about financing over the next two days (Friday/Saturday) then picked up MY DREAM CAR on Monday afternoon!!! AFTON was wonderful throughout the entire process. She was down to earth, relatable & kept me informed every step of the way! AFTON is AWESOME!!!

The Platinum checks all the boxes from comfort, performance and four wheel drive capability. The safety features are simple to use and make driving a pleasure. I love the adaptive cruise control.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

I bought it so that I could accomplish almost any job I needed to do. It gets great mileage for a larger vehicle and a great ride.

While in Plano for ASA GOLD NATIONALS softball tournament in July my tires and rims were stolen off my 2016 GMC SIERRA DENALI at the team hotel during the overnight hrs. After being awakened by Plano Police dept at 4:30 am , I googled nearest GMC dealerships Ewings was the closest spoke to a gentleman named Jim Bearden , explained my situation about being from Ohio and needing to be home by Monday he assured me he would take care of situation. He more than handled the situation. Had a tow truck enroute with spare tires and rims to tow back to dealership-located rims-kept me updated-sent courtesy car to pick me up when truck was finished-less than 12 hrs after theft occurred-didn't miss a single inning of my daughter's game that day. Can't thank Jim enough-it's difficult to find that kind of attention to detail and commitment to making things right these days !! Again THANK YOU JIM BEARDAN !!

The Ford Explorer Platinum has a very beautiful exterior that has the look of a true SUV not a roller skate like some of the SUVS out there.

I purchased my new Toyota C-HR 2018 at Toyota of Dallas at the lowest price that I can find in DFW metroplex during last Memorial Day 5/28. The selections of all models at this dealer are so huge and the staffs are so friendly and knowledgeable. Although this was a very busy Memorial Day, they managed to complete my purchase in the shortest time that they can and so much quickier than I can expect. From saleperson to sale manager to finance manager, they are all truly professionals ! I strongly recommend this dealer. When you are in need for a new car, you should visit to believe it !

This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.

From the moment we stepped instead Forest Lane Chrysler, Dodge, Jeep and Ram Dealership, we were absolutely surprised and our experience definitely exceeded our expectations! Jason Wilde was fabulous, extremely knowledgeable, very friendly, definitely not your typical pushy salesman! My husband and I had bought a 2018 Dodge Challenger at another dealership in North Dallas last December (2017) and had a horrible, horrible experience!!! ON a fluke a few weeks ago, we stopped in at Forest Lane Dodge, Chrysler, Jeep and Ram to see if we could have our Challenger service with them instead of where we bought the car. Jason took us out to the service department so we could see their state of the art service department and we knew right then and there this was our forever dealership. Jeremiah (Service Manager) spent 30 minutes talking with us and walking us through our option. My husband had so many questions and concerns about our 2018 Challenger's performance and all his concerns were thoroughly answered. So with this said, we were going to schedule a maintenance appointment then my husband and I decided to look at the 2019 Challenger with possibility of trading in our 10 month old Challenger. Jason Wilde was extremely helpful and never made us feel pressured to trade up. We learned through this experience about all the different type of "Hemi" engines and realized we still didn't have my husbands dream car. Greg (New Car Director) began the search for his 2019 Dodge Challenger 6.4L RT Scat Pack Plus. The dealership had become very busy that afternoon so while Greg was searching for the car, we went to lunch and when we returned 90 minutes later, the car had been located. Greg explained all our options on the warranties, financing and refund process on the previous warranties we bought on the 2018 Challenger. Rob (Finance Manager) went over everything again and the process went very smoothly. Our new car was scheduled to be delivered a week later and to our surprise, we took possession of my husband's dream car four days later. Needless to say, our experience with Forest Lane Chrysler, Dodge, Jeep and Ram exceeded our wildest expectations and the team made this car buying experience enjoyable and we will buy another car with them in the future. Absolutely, the very best and most honest dealership!! Thank you Jason, Greg, Rob and Jeremiah for being absolutely the very best!!

This car has all the bells and whistles one would expect from a premium vehicle, but at a much more affordable price. The interior is sleek and accommodating, as well as comfortable. I love the double panel sunroof and the heated seats! So far it's doing decent on gas mileage for considering its size. It also doesn't feel like driving a tank, it maneuvers well and rides smoothly!

Fast and friendly service, Cody is the one who always helps me. Even though it was Saturday my car was finished quickly.

This black 2017 Ford Explorer is an amazing vehicle! Drives with ease, comfort and power when needed. Enough space to pack a family of 7!! Beige interior with separate front and rear AC controls.

It all started on a Wednesday, my husband had a couple of Camaro flyers in hand, from Stonebriar Chevrolet, he loves to go there (a place of wishful thinkin') We bought our 1st Camaro SS there last year, beautiful car! He would take it there for general maintenance ,car washes, etc. We have a wonderful road trip planned in 75 days.....,SOoooo off we go to Stonebriar Chevrolet, He tells me he's looking at the Camaro RS, for our Big trip. We drive thru the gleaming bodies of Color & Chrome, out of the store room comes "Jack Drulard, Sales Guru" (A Devout car guy, if ever!), we explain ,it's for our EPIC Road trip, he graciously brings the Firey Red, Camaro RS, @ for us to test drive (I'm in the back seat), my husband likes it alot......THEN, we SEE, IT, "The Wild & Wicked Camaro SS, Firey Red", sittin' there ,Waiting for US!...."Jack The Sales Guru", says ,"yes, You Should try it! I decide to let my husband go it alone w/ him, it's his choice. They get back,....".Jack, the Sales Guru", says ,"Come on Kathy, I'll take YOU for a test drive...with-in moments...my hair blew back in Disbelief! It was EXACTLY like a 60's muscle car! I was Hooked, that "Wild & Wicked" Camaro SS, is SOoooo Gorgeous!! IT is 180* opposite of our 2015 Camaro SS. A "Smartphone" w/wheels~~~THE BIG THANK YOU to Sales Guru, Jack Drulard, Bryan Williams, Finance Expert, & Dave, The Sales Pro, (for teaching us the apps, WOW)! IT's an Awesome Car, We get attn., to that Gorgeous car, everywhere we go~~~ Stonebriar Chevrolet, WILL Help You, Anyway possible for you to own your Dream Car! Wonderful Dealership, "The World Famous Dallas Cowboys", will soon be buying their Sweet Rides there~~ xo

3.5 liter v6 has adequate power to move the vehicle, vs 3.5 liter v6 twn turbo, and turbo gets worse gas milage, but limited comes standar with a 2.3 liter I 4cylnder 280 hp engine but what rpm do you have to rev engine to to get the 280 hp, also I think this small of engine will not move the vehicle with effiencently thus getting poor gas mileage in comparison to the 3.5 liter engine. the xlt can be loaded with options, stereo none sony 6 spearker system with 8" nave screen sounds good , limited will come with electical button to fold 3rd row seats, and can get electical lifting power lift gate, but you can get this option with xlt, gas mileage is good for this size of vehicle, mpg is 20 mpg city highway if you drive very conservitatively you can get 22mpg for city highway driving engine is quiet, 6 speed transmition shifts smoothly. Long in comparison to Jeep grand cherokee. But the cost of maitenance should be much lower.

I sold cars in New York for 18 years, and i can't begin to tell u of the pleasurable experience that i had yesterday at "LONE STAR TOYOTA". No haggle at all. i asked Ivan what i wanted done, and he did it. He even added to my proposal.As for the salesman Thomas Matthew. He is an asset to the business. His consideration to my needs, his knowledge to the product made me so relaxed. I was a very successful car salesman, and Thomas reminded me of myself.I thank them both from the bottom of my heart. Thank You, Respectfully Yours, Michael De Tomasso

Ford Explorers have always been a dependable ride. Great ride, comfortable and all the options. Like the options of the AWD or 4 wheel drive at your fingertips.

Dakota R had the best customer service and also gave me a lot of information for my vehicle i am looking at when i am ready I’ll be buying from him !

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

Efrain was amazing! He made sure all my questions were answered and that I left satisfied. I'm so happy I went with WestWay Ford and even happier that Efrain was my salesman he wasn't pushy or rude like other sales people I've dealt with. Efrain made sure I left with the car that best fitted my lifestyle and that worked for me financially. I highly recommend you come visit Efrain he'll make sure your buying experience is a great one!

The fifth generation Explorer is a fantastic offering in its class. The Explorer Platinum offers features that compete with luxury brands (first row heated/cooled/massage seats, lane keep, adaptive cruise), and in 52,000 miles I haven't had an issue so far. The 4WD system handles great in the snow, and the 3.5L twin turbo V6 offers plenty of power. The second row captain's chairs can be moved forward to offer third row occupants livable legroom, and there's still plenty of cargo space behind that. It handles well, tows well and is all around the best vehicle I've owned. I would recommend this SUV over any other in its class.

This dealership strives to hire great people. When in the service department ask for Derek Medcalf, he will help with what your car needs and bring a smile to your face.

Very comfortable, good performance, nice amenities. Having had the previous version of Sync, the Sync 3 on this model is MILES ahead in user-friendliness and options. The vehicle is very quiet on the highway and excellent on road trips. Very happy with the purchase!

My service advisor was Ronald Green 210988. Ronald did a fantastic job...thank you Ron

Does it all for us! Incredible vehicle for the $$. We believe the Explorer is the best bang for the buck. We will love this car for another ten years min.

Great customer service.. told me how much i need for down payment for the type of vehicle i wanted in the monthly payments i requested base on my credit.. i will be back.

I love my 2011 Ford Explorer Limited and the 2017 Ford Explorer Limited I'm currently purchasing. I just wish it got better gas mileage and that it had Qi Wireless Charging capabilities as many other vehicles do.

After speaking with Limon, I decided to make the drive from Oklahoma to finally buy my dream car, a Cadillac SRX. I was not disappointed I was happy that I made the trip. Their fast service and great prices save me time and money. I was delighted with the great Customer service sales man Limon and Matt the owner gave me during the all of the purchase process. Definitely recommend this place to buy your next vehicle.

Handles great. Plenty of power. Roomy. Good interior design. Lots of extras. Economical. Laying down the back seats gives you plenty of room or stand them up to haul a couple more people.

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

This is my second Explorer lease and I couldn’t be happier with it. Rides and handles great, plenty of room, good mileage for its size, and great for long distance trips!

About the dealership & scheduling: This is by far the biggest showroom for used cars I had been to. It also attracts huge crowds, esp on weekends. But the front desk and agents are quite efficient. 5 stars for that. Inventory & Pricing: For several cars I was interested in, DriversSelect seems to have the lowest prices. For the particular car I was looking for, they were the only that had in the inventory. Certainly, 5 starts for competitive pricing. Buying experience: Most of the pre-work is done online, email, text etc. On the day of purchase, after test driving, there isn't any pressure except occasional email pings. I had to spend ~ 3 hrs from start to finish. Not too bad based on my previous experiences. They, however, try to sell hard the extended warranty. Their mortgaging options are also quite limited - its somewhat competitive, but you are out of luck if you want to finance the car with a credit union. 4 stars for that. Agent Experience; Dan Dasch was my agent. Super friendly to work with. The one-stop agent for everything is welcome (though he had to bring in a "specialist" to sell me the extended warranty after I refused it initially). 5 stars for that. Overall: This is one of the pleasant experiences I had with car buying. If you are in the market for cars, worth checking them out. 5 stars overall.

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.

Wes Kammer (Sales General Manager) and Tom Phan (Senior Sales Advisor) at Vandergriff Acura are very professional advisors with excellent customer service skills and knowledge about their cars and financial opportunities to lease or buy with the customer's best interest in mind. They both listened patiently to my needs and offered me an excellent lease opportunity and a fair trade-in value for my previously financed RDX. Wes and Tom were always welcoming, patient, and not pushy giving me several days to make up my mind about several financial scenarios I could afford given my other financial obligations. Wes and Tom were very truthful and worked with me to get a fair and aggressive offer, and didn't hide anything from me, as I independently corroborated with my personal web research. I visited Goodson and David McDavid Acura, just because they worked with Costco, but Vandergriff Acura was better in every respect. Wes and Tom, are consummate sales professionals who follow up without being pushy and had my best interest in mind as they explained to me the pros and cons of buying vs leasing thoroughly, and answered every question I had. They both are truly good advisors, rather than salesmen, and are perfectly OK not getting my business if they know it wouldn't benefit me personally. That is true honesty and I appreciated it. As advisors they have consistently provided me with the best car sales experience because they are friendly (smile) even when others would get impatient with my questions; they follow up; and they are always truthful, hiding nothing from me. Tom accompanied me to a test drive, and explained every feature of the new RDX 2019 thoroughly, as well as helped me set up my data after the deal. In the past I always had taken my Acura cars to be serviced at Vandergriff, because they have knowledgeable professionals, aggressive prices and excellent customer service. I amply recommend Vandergriff Acura for all your Acura needs. They will take good care of you. Truly, Edward Alvarez RDX 2019 leasing (Nov 2018) and trade-in of financed RDX 2017

engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..

Great coustomer service no hassle . Smooth transition

Absolutely love our new explorer! So glad we chose the explorer it’s very comfortable for long trips we will see slot of the us in this vex hikers