Used 2023 Ford Explorer for sale near Grapevine, TX

I drove over two hours to look at a new truck that was on a really impressive discount. After I arrived I was informed that all of the trucks with that discount had sold several days prior after I was told by multiple people that truck was there. I was then informed by the manager that it was a mess up on their end. At most dealerships that wouldve led me to leave however their salesman and the manager not only honored the discount on a different truck but put me in a newer, less miles, and better equipped model for a difference of maybe $800. While the mix up of what had sold versus what was available was frustrating. The fact that the salesman and manager worked with me to get me an even better deal speaks volumes. Also, no hidden add ons or xx was a huge plus!

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Was flawless. And very professional..I appreciated the entire transaction. Salesman was easy to work with..

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Excellent experience, top dollar for trade in. Jasmin was my sales consultant. She was very knowledgeable, kind and patient. The facilities was very clean. I have purchased 5 vehicles at the North Fort Worth Autonation, and each time has exceeded my expectations.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Highly recommended for service - got some new tires - in and out quickly - friendly staff and people - waiting room and coffee was great - will be coming here for service

They will try and make it right, kith drake went out on a limb to change the Triton warranty to the correct 1, 5 star still gets 5 stars

In the interest of fairness, I wanted to follow up on the negative review I left on Dec 20, 2022. The dealership, specifically Shaun A reached out to me and apologized for the miscommunication and inconvenience they put us through. And after some discussion, he agreed to lower the price of the the Edge that we were interested in by $500. It was an overall good deal and my wife and I accepted the offer and completed the sale that same day. No issues with the sales process and the paperwork was handled professionally and efficiently.

This is a great place. I personally recommend working with Kelly in sales and Malcolm in finance. Blake in finance is also good but new to the finance department so Malcolm would be your best option. I left a very negative review after I felt like I had been completely taken advantage of by them on Saturday and was on the hook for a loan worth twice what the car was worth brand new. They completely took care of me and I got into a different car that was the same make and model but cheaper. My deal went from 34,000 total to 20,000 total after reworking it. I will say they want to add lots of stuff into the deal. It isn't necessarily bad but it adds up and I was unwilling to accept that. They will try to keep all or some of it on and if you don't want it then fight for the price you want and read the website to know their policies and guarantees. I will also leave this as a disclaimer, I would be selective about what salesperson you work with. My Mom overheard one of the guys complaining about how he was one sale away from a bonus and some lady wasted two hours of his time and backed it because she was incompetent. I saw the lady he was talking about and she was older and said very clearly she had someone waiting on her for some time now and could not stay longer. I also briefly worked with some other guy in the finance department who was pretty rude and I didn't enjoy that. I don't remember his name though. Kelly is a genuine person and a great saleswoman. You can trust her. It seems like some of the staff are a little more money focused and trying to help themselves more than the customer so beware. I also want to point out one of the managers introduced himself to me and was very kind. Also very apologetic over how things went the first day and I really appreciated it. Good place and some really good people. I had some mixed feelings with this experience but the likes of Malcolm, Kelly, and Blake and how they handled making things right with me overwhelmingly changed my overall experience to a positive--hence the 5 star review. Kevin C. Dallas, TX 150 Feb 8, 2025 Mariah was great. She was patient. She didn't pressure me in any way. The vehicle I wanted turned out to be a different vehicle. The manager was great and made sure I was happy with the car I was getting. Financing was easy. It was a great experience.

We stopped by just to look at what options were available. The salesman was super helpful and no pressure at all. We had planned on a new car but he did show us a used certified one that was only a year old. Loved it and great price! Done!! We traded in our truck and drove home in a newer 4 runner!! Would definitely recommend this dealership to anyone.

I bought a new Ford Bronco Sport last week. Vinny was great to work with. Explained things in detail, listened to what I wanted and stayed in touch through the entire process. I?d buy from him again!

Sales person was very helpful. Was able to get me into a truck. Would recommend him to others. Very patient.

I give the young man by the name of Cash, and Joshua excellent personality, in the know, very helpful along with encouraging comments. Each and every time I spoke with these young man, there remarks was always something that up lifted my spirit. It has been a challenge moving from up North to the Dallas area. These 2 guys were very warm. I thank you for your time, and your personality. Continue and you will always succeed.

Young?s dealership was very helpful and was very accommodating in the process of buying my 2025 Chevrolet Trax Active , the car is a beautiful car and i am sure i will be pleased with my purchase

Always quick and easy. Easy purchase experience, quick turnaround on repairs. Employees friendly and helpful. Not sure what else to say. Great dealership! Never feel pressured

LaShaundra was an awesome sales rep, she made sure all our needs/wants were taken care. Couldn't be happier with her customer service. Sweet lady.

Had mechanical issues couple months ago. Initially determined problem was not addressed but now can change opinion. Found so far all concern issues solved. Apologize for previous negative comments. Wonderful customer service and repairs.

Excellent service great service really appreciate them they are very good and courteous.i plan to go back to them in the near future

It's was a good experience , I admit I don't like car dealers or dealerships and I am ready to go to war when it comes time for me to purchase a vehicle. I already know the numbers, features on the vehicle, tactics used by salesman, etc. just to emphasize on that, I would purchase a vehicle in another state if the pricing and everything else lines up to my advantage. Nevertheless, I seen a vehicle I wanted on line and was able to negotiate everything before I even left my house. I spoke with a salesman by the name of Robert Pafford a.k.a. Santa Claus and not only did he become my favorite salesman ever he's is one of the best people I've ever talked to. I could keep going on with my experience but then this will turn into a news column vs a review. It's was good, and I think Robert has a customer for life. Good job and welcome (he knows what I'm talking about).