Used 2023 Ford Explorer for sale near Herald Harbor, MD

Hello John, I'm so glad that you're back with Heritage VW. Thanks for doing a GREAT job getting me into my 2024 Atlas yesterday. You really made my day. You've always worked with my family in getting us an payment that we can afford monthly. My sister is going to be seeing you soon. Please keep up the good work with your excellent customer service. *********

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

Great service with Shawn and makes you feel welcome. Oil change was done they resest my car did tire rotation and I didn't wait long.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Everyone one was very nice, waiting 2 1/2 hrs for my oil change was a little too much for me although I do realize they were very busy but they did rotate my tires and oil change that being said, they did take good care of me to make sure my suv is running great so Thank you Koons Chevrolet

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Great place to deal with. Earnest was terrific. Would definitely recommend them! Check them out before you go anywhere else!

I had a great time finding another Lincoln with Mr. Martin Odom of Bob Davidson Lincoln dealership. He was very considerate, helpful and very patient with me. It was a very good experience. Quality service!

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

I had a phenomenal experience at this location Starting with my phone call 3 weeks prior with GM Yancy. Yancy listened to all my concerns answered each question and provided great feedback. I was assigned to the BEST sales rep Ahmer. He gave exceptional service! I can’t say enough about these two gentlemen. They took great care of me from beginning to end and have gained a customer for life♥️

Went here randomly one morning and had the pleasure of working with Lorenzo as my sales rep. Wonderful customer service, personable and not pushy! Walked my wife and I through the process & we even played cards while we waited for everything. 10/10 would recommend. Made the stressful car buying experience an absolute breeze.

Great pricing and great service. Got us everything we needed. Happy with our new F-150. Thanks for Ray and Larry!

Service was great and Steven Williams was very professional and courteous and friendly.👍👏 Keep it up

Great team, everyone is and was friendly no one was aggressive and everyone was helpful especially the sales manager and Guyanese finance manager. Thank you for your help!

Gracias por todo Petra, segunda trocka compramos cobtigo, otra cez para la compañía y regresamos de nuevo! Eres siempre muy amable y patience, de verdad agradecemos mucho.

Rob Rosser was informative and helpful, even delivered my car to me. The cashier also was very good even gave me a penny out of pocket to make the change needed.

I have been searching for a car for roughly a week or little more. A few other dealerships were misleading with their inventory and general information about the vehicles they did have. THAT IS NOT THE ISSUE HERE!!! They were completely transparent and honestly a pleasure to do business with. I was in and out so quickly with my new vehicle as well as laughs throughout the interaction. I would recommend them over and over again!!

Awesome service from apple ford very helpful with all concerns with my car and very responsive.