New and used 2026 Ford Explorer for sale near East Dundee, IL

Chris Behlke, our rep, was helpful, patient and personable. We made the purchase we needed. The dealership itself seemed to have good customer service and accommodated us as soon as my husband and I walked in.

My warranty work on my Mach E was done with their usual professionalism and courtesy. My only complaint is that when I received my car back (driven by a porter from Rohrman) the radio was so loud that I was afraid it would blow one of my speakers. That would certainly have been a repair out of their pocket. Please try not to send out a porter that is he]ard of hearing.

Everything went great buying my new truck. Chris in sales was a great help and facilitated every need I had. Couldn't have had a better experience!

We had an amazing experience buying our Lincoln Nautilus at FairOaks (FO). This purchase was for my wife, and the team at FO kept their focus on her, her questions, and her experience. Of course they answered my questions, but never did they talk to me instead of her. She was the focus. Her questions, her concerns, and her experience was the center of the process. They gave us what we felt was a great deal, both on the vehicle and our trade in. Easily going to recommend the FO team to everyone. Robert & Larry were fantastic!

We had such an amazing experience working with Michael Kajdanowski! From the moment we walked into the dealership, he made the entire process feel smooth, calm, and honestly… luxurious. It was a late Saturday night, and despite the timing, Michael never rushed us. He took the time to walk my husband and me through all the features, answered every question with patience, and made sure we felt confident in our decision. What we appreciated most was the low-pressure approach — it truly felt like he was there to support us, not sell to us. This was my very first time stepping into a Lincoln dealership, and I completely fell in love with the Lincoln Aviator. Michael made it happen for us to get exactly what I wanted — my color, fully loaded, and at a price that honestly exceeded our expectations. The entire team worked together to make the numbers make sense, and we were able to walk out of the showroom with our vehicle that same night. What made this experience even more meaningful is that Michael helped make this happen for our business. This wasn’t just a car purchase — it was a major milestone for us, and he truly honored that. He understood the importance behind the decision and supported us every step of the way. The experience felt aligned, easy, and elevated from start to finish. We never felt pressured, only supported, and that made all the difference. Michael’s professionalism, knowledge, and genuine care for his clients truly stood out. If you’re looking for someone who will guide you through the process with transparency, patience, and excellence, Michael is your person. We are beyond grateful for the experience and absolutely love our new Aviator. Thank you, Michael, for making this such a special and memorable milestone for us!

Bought a 2022 Bronco Sport. Just love it. Joe delivered it today. He stayed and helped me setup the FordPass. Thanks Joe L. & George in finance.

Just got my Mustang serviced for some recalls. This place was so on top of everything! Excellent communication, easy scheduling, speedy service. I’m very happy after experiencing terrible service at a different nearby Ford dealership.

Excellent sales service from J. R.! We are very pleased with our recent purchase, and J. R.'s patience, professionalism, and assistance was greatly appreciated.

This is the third vehicle we’ve bought from Golf Mill Ford!! And we are super satisfied! Jimmy G is an absolute gem! We let him know what we are looking for and he never disappoints! Friendly, knowledgeable, determined and dedicated to help us fight the perfect vehicle! It’s always a pleasure to deal with Jimmy G!! He’s our car guy!!

Mark and Chris were great. Chris got the estimate done while I waited. Mark worked with Progressive to get quality replacement parts for the repair. Their 2 guys, Patrick and Rolando did excellent repair work. The Escape looked great. I highly recommend Willowbrook Ford body shop if you need work.

Awesome service from Huntley ford and it's salesman Rob specifically. Huge selection makes car shopping in one place easy and convenient!

First time bringing my truck in , even though I didn’t buy my Raptor at this dealership, I wouldn’t hesitate using this place again. Very fast and professional, and they had my car running like new in less than 24 hours.

John Czech was excellent as our salesman, giving sound advice to our needs and wants. He was aware of our time constraints with other commitments and got us done in a timely manner. Will definitely be back to purchase other vehicles in the future.

My experience w/Highland Park Lincoln has been quite satisfactory....expecially the Service Department. But, it is a thirty seven mile drive to get there.

My experience pertains specifically to the Ford service department - not the actual car dealership. So this place is clearly under new management. After getting some ridiculous estimates from other mechanics and body shops, I decided to give this place a try…. I got outstanding service from Pat Gavin. He quickly got me estimates which confirmed my suspicions that the other mechanics were trying to gorge me into paying for a bunch of unnecessary repairs. Pat & team were able to fix several problems that had been lingering on my car for several months. I always postponed getting these things fixed because other mechanics wanted literally $5-10k for what seemed like small issues. I’m ecstatic to have finally found someone in this industry that conducts business with (1) integrity and (2) high standards in delivering quality! It’s such a relief to know where to go to get my car fixed without getting guided into a bunch of high priced and unnecessary work. I also got my car back cleaner than when I dropped it off!! Everything from the service to the price to the quality of the work exceeded my highest expectations. 1 month later my car is running as good as new. If only everything in the auto industry (particularly the service & repair industry) was run this way.

Go see Bill. He is great! His consultative approach is refreshing in that biz. He knows about the cars instead of just working the deal like most others. The Managers were prepared and in time. No crazy wait times I was in and out in less than 1.5hrs! I would highly recommend this dealership and Bill specifically.

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

Bob was amazing. He made things extremely simple and was transparent and clear on this transaction. He was knowledgeable of the vehicle and gave me options.

I love the Napleton-Libertyville guys! Rich was our sales guy. He was so easy going, listened to what we wanted and made suggestions without being pushy. He helped us get the best deal! Bob made the finance process run smoothly and took the time to walk through all our questions and concerns while also being mindful of our time. Overall, I’m very impressed with the customer service at Napleton

We purchased a used car from them. They made the process so easy! They provided personalized service. Everyone was friendly and professional. The whole experience was positive.