New and used 2026 Ford Explorer SUVs for sale near Sachse, TX

Well, my wife cant get over the fact that town eastford has had her car for 3 months and they just dont let us know updates,should I request them to buy it back and buy a different vehicle,let the public decide

My husband and I were in the market for a newer yet used car. We found the car we were looking for on their website and started the process online. Once we got to the dealership, they already had the car pulled up and ready for us to see. We decided we wanted the car and finance worked quickly and efficiently. We had a wonderful buying experience...and AFTER the fact, we noticed a leak by the brakes. They called us in immediately because of that being a safety hazard, put us in a loaner car and have been taking care of us! VERY pleasant buying experience!

Amazing experience. Great sales person, finance team, sales manager, and general manager. Thanks again AutoNation Ford Frisco!

Service department is excellent here have zero complaints. Javier has always taken care of me! Always takes care of me. I would recommend anybody that needs to service their vehicle to hit them up!t

The whole experience was quite quick and everyone was friendly. The Salesperson answered all my questions and also showed me a few things I did not know about the truck. Financing agent was friendly, it did take a couple of tries for us to come to an agreement on the amount, interest, and length. Great options for warrantee coverage! I only have a very minor comment. The detailing was a little light which is not too big of a deal for me since I go through and reclean everything to my standards. I will definitely buy from here again if the opportunity arises in the future! Thank you

I Dairy Burns had a excellent experience with sales consultant ILIANA DAVILA at Sam Pack Five Star in Carrollton

I do not like car buying what so ever! That all changed as of 72hrs. ago. Let me just say that Hunter and Nick were awesome from start to finish. They made the process simple. Hunter took me on a test drive and had my paperwork ready to go! Zach in Finance took 15 minutes?! 15 MINUTES!! When is the last time that has happened for anyone? Hunter ended up leaving early but Nick stepped in as if he was there the whole time! I can not thank the two of them and the Five Star family enough! Wow! This place is called Five Star for a reason and they proved it! Thank you Hunter, Nick and Zach for making the process stress-free and thank you Kameron for the awesome deal on my new Malibu!

They will try and make it right, kith drake went out on a limb to change the Triton warranty to the correct 1, 5 star still gets 5 stars

Update, I was quickly contacted by the GM who promised to make good on the car by either getting rid of the smell or take the car back.

From start to finish, they listened to my wants and needs and delivered . Great customer service, the easiest car buying experience, I would recommend to friend and family. Thank you Allan.

I paid $20k over sticker for my Raptor R which was a little hard to stomach, but other than that, the buying and checkout was pretty easy.

Great communications from my service advisor while service was being performed. Plus they a nice waiting room for customers to use while waiting on service.

Thank you, Chris Hoffman for going above and beyond to help me with my new car! It was an excellent experience!

My buying experience at Sam Packs Ford in Carrollton was one of the best experiences I have had. From sales, to finance, to upgrades, to make ready, all were friendly, concise, thorough and exhibited great care for me as their customer. I would recommend Sam Pack’s Ford to all looking for a great car buying experience.

I took my Bronco in for service today as a walk-in and had an excellent experience. Naomi Romano went above and beyond to ensure my repair was completed the same day, kept me well-informed throughout the process, and recommended a service to prevent my battery from having the same problem again. She also arranged a complimentary ride home and coordinated valet service to return my vehicle after the repair. Everything was seamless, and the repair was covered under warranty. I highly recommend Naomi and AutoNation Frisco for car service needs.

Just had my F-150 in at Grapevine Ford due to failure of the LoJack system. Our service manager, Daniel, was a tremendous help in getting the problem sorted out and solved, to my complete satisfaction. Work was completed in a timely manner.

I was able to get an appointment the same day for my car. The service advisor kept me informed about the progress and when the car would be ready.

Wanted to purchase another car and they had one for a great price. They were able to get me a lower APR than I expected and my salesman John stayed till after we signed which was about an hour after closing since I got there a little before.