Used Ford Explorer XLT for sale near Lake Villa, IL

I worked with Sarra and Sam and had a great experience at this dealership - everyone I worked with from start to finish was kind and helpful but also laid back and not at all pushy. The whole purchase experience was seamless and timely, and no up charges or unexplained fees. Highly recommend if you’re looking for a straight forward hassle free car buying experience

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.

Best customer service and best for the like every employees friendly and also service department is the greatest

Apple play used to connect but no longer does. Didn’t notice passenger door wasn’t installed properly until I took a road trip and the noise!!! Drivers side arm rest squeaks as though it’s about to come apart. Very noisy engine over 40 mph.

From the moment you walk inside, you are treated likely royalty. You can tell they put Customer satisfaction at the top of mind, keeping up with high expectations of Lexus Customers. I was treated fairly, and respectfully from the start to the end of our transaction. I went back a few days later for window tinting, and was treated the same at the Service department. I can't see going anywhere else for another Lexus vehicle, or for service.. Well done Woodfield Lexus!

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

I had a good time there the employee were so good and polite to me. The lady who assisted me is so cool

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Good service, friendly, clean, explained all features cars has. Very patience. would definitely recommend to anyone looking for a car. Wasn't there all day just a couple of hours.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

If you going to purchase a new vehicle. Please ask for Tristen Cairo at Gordie Boucher. He is outstanding! I have purchased 6 cars from him over the years. He works for you! He listens and. Gives you 200% of his dedication to you. Ted Poulos

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

Vince did a great job as our sales rep. Mark did his best to get us the price that we wanted. This is the third Jeep that we have purchased from Palmen.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Great easy place to get you a new nice car great people working there

This place is amazing that is all I have to say about them Omar is one great salesman and I would recommend anyone to buy a car from them too so I'm giving this place a 5 star to me they are way better than that one of the best and honest dealership I have ever been to

Bought this car in 2019 as my daily driver. It has enough space to transport my large and was very reliable until about 160,000 miles. Gasket seal and O2 sensors failed causing me $800 in repairs. Not super expensive, but like the previous review says check to see if there are any open recalls. Currently at 230,000 miles and still driving. If you follow the suggested maintenance schedule you'll be fine. If not, you'll be in for some trouble.

First-class service from Sam, who made the purchasing process stress-free and informative throughout. He listened carefully to my requirements, which I was really happy with, and there were absolutely no hard sales tactics. A great experience from start to finish.

Love this vehicle!! Went from 2013 Chevy Malibu to this 2019 fully loaded Ford Explorer. Love the navigation, hands free phone, auto bright lights and Windsheild washer, remote start, sun roofs, back up camera, luggage racks, hitch andtowing capabilities, 3rd row seating and stowing, the Ford app, the Ford warranty, leather heated seats and steering wheel, and all the safety and other luxury accessories.

Top notch team to work with. Would recommend Napelton Ford to anyone car shopping for sure.

I had a great experience today car shopping Honda Libertyville. The manger Fareed gave me an amazing deal. My salesperson Davi was very knowledgeable and he helped to guide me through my car buying experience. He answered all my questions and eased my concerns. If you are in the market for a new car, give Honda Libertyville a shot.

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

Had a very pleasant experience with Matt Webber and Dave Pearson at the Dealership. Matt was very good with the financing portion and Dave was a very positive person for the purchase. I would recommend going to the dealer and ask for these two Managers.

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

It was a very smooth and easy process. Made adjustments(completed additional work) to the vehicle to make the sale complete. I will buy from them again.

Love this car overall but I have only one complaint. I was putting some boxes in the rear of the car and one of the boxes must have touched the the rear seat folding mechanism as all of a sudden it tried to unfold the seats. If my grandchildren had been sitting there strapped in I hate to think what may have happened!! Wish you had coverage over the mechanism so this wouldn’t happen.

This is my 4th Ford Explorer over the last 20 years and I am very happy. Every time I upgrade is nicer in every aspect. I am glad that after so many people telling me to just go to another style and company, I made the right decision.

Matt provided excellent service and I am very satisfied with my van purchase! Matt has a great selection of used cars at a great price. I recommend this Dealership highly and will purchase additional cars from him in the future!

I have owned Toyota and Honda vehicles for years. I love the space and comfort of my Ford Explorer. However I'm at 68k miles and just had to have my transmission rebuilt. If I didn't love the comfort and ride of this vehicle so much, I would trade it in tomorrow. I have my fingers crossed and praying this vehicle will hold out to 200k miles.

I was very pleased the way the entire sales staff treated me. My salesman Frank has gone the extra mile to find the car that is right for me. I would highly recommend Steve Foley Cadillac.

10 years since we bought this vehicle used. It has been awesome, over 110K on the clock; minor problems only. Biggest problems are with brake corrosion caused by very salty roads here. undercarriage corrosion is starting to take its toll. But the vehicle is still good enough we are hesitating to upgrade. Some minor, weird but occasional , electric glitches, mostly self locking. But then, the lack of electronics relative to newer models is a big plus to us. We have now owned this vehicle longer than any other we have ever had. interior issues are with the glove box hinge (plastic and breaks if you are not careful), and elbow rests cracking.

Thank you for getting my cehicle repairs done and workinf so hard to het me out of there to get to where I needed to go.

I have had several Explorers all have been great vehicles. My newest is only a couple years old. I also still have a great running 26 year old with almost 200k miles. Never had a big or expensive problem with either. I can say the same for the BMWs, Mercedes and Infinity’s I have owned…Once these expensive vehicles warranty expired everything but their engine seemed to fall apart. My Fords are reliable and never break down (knock on wood) Not flashy like the imports but solid.