As always, the service and the experience was excellent. Professional and personable staff with a dedication to excellence. The automobiles are fantastic; however, the staff makes the difference in why we have selected Doug's Cadillac over other dealerships. From the owner to the support staff, this dealership is excellent. We have leased cars from Doug's for many years.
Great dealership. No pressure, didn't get swarmed by salesman, and was very fast during the whole process. I'm in love with my new 2018 Honda civic. Cal was awesome and Tim was great! I would definitely buy there again!!!
My wife and I had been shopping around at various Toyota dealers and decided to check out Toyota of Seattle. We were quickly introduced to Mirek who was very friendly and extremely knowledgeable of Toyota in general as well as the Toyota 4Runner which is the vehicle we were looking at. Mirek was more interested in finding the vehicle that was right for us instead of just making a sale. He took the time to find out a little about us. Between Mirek's knowledge and genuine care our overall experience with Toyota of Seattle was truly a great one.
Took my Disco due to Tire sensor issues, they checked me in promptly, service advisor Robin was ok, it never hurts to smile a little bit - car rental was quick and easy. Car was fixed by the next day. I believe Alina assisted Mr at the time of picking up the car, she was nice and friendly. Overall, Excellent service.
Very knowledgeable, helpful, and friendly staff at Bickford Ford that helped me with purchasing my new vehicle. I have purchased vehicles here before from Dave, and will continue to refer him and Bickford to others. Michael did a good job showing me the features in my new vehicle.
Good experience. Our salesman, Russ was great, very patient and found us the exact car we wanted. We were unfamilar with all the new features on this car and Michael Holden went over everything with us. He was extremely nice, did not rush us, answered all our questions and was a pleasure to work with.
The three people I dealt with were top notch and super friendly. Cayce Miller helped me find a great deal on my Escape, in the perfect color. Michael Holden helped me w/the techy stuff as I am old school on my Fords. Then it was time for Eric Berg to perform a miraculous loan for me. Thank you all so VERY much. Lucy loves her new Escape!
Bickford was recommended to me by a friend and my Doctor. Being a senior citizen I was hesitant to deal with car salesmen. Still I checked with several dealers and it turned out that Bickford was the most honest and patient. My salesmen was Russ Sumpter and he helped me understand the whole process of buying a new car. After I purchased my new ford explorer I was then introduced to Michael Holden Technology and delivery specialist. He helped me to understand all the electronics in my new car and has an open door policy where he will walk me thru anything I do not understand. I would of been lost with out him. I would highly recommend Bickford Ford the people make the difference.
Our salesperson, Russ, although very busy with many customers on our first visit, always made us feel like we were the most important people he was working with. When his first search for the right vehicle didn't meet our wants, he spent a lot of time finding the perfect vehicle for us. Then there was Michael, who helped explain the workings of the truck and even helped us set up the backup function when we came in with our trailer. Very friendly and personable young man. When he was done helping set up our trailer, he helped us with some issues I had with installing parts in the bed of the truck and when we pointed out some concerns with the bed lining, he personally went and found the service manager to come out and help us. We felt everyone there has gone above and beyond to make sure we are happy with our purchase.
Michael was the greatest finishing touch on a great experience. I am a senior and was worried about learning all the new gadgets on my new car. Michael made it so easy. Russ my salesperson was very respectful and patient. Overall I would highly recommend Bickford to everyone looking to buy a car. It was great dealing with all the honest people.
Best car buying experience by far. !!! Jeff Wing is just the type of sales person we liked dealing with having all the info we needed. Then Michael Holden got in the vehicle with us and explained everything and showed us features we had no idea we’re there. No question too stupid and we shared a lot of laughs..... love our new Expedition Max
Bought my brand new 2018 Ford Focus at bickford, after having it for almost a month now I couldn’t be more happier with my over all car! if you looking to buy a car with great customer service, I would recommend bickford!
I took my Leaf in for a recall, which was actually an update of the Carwings service, and the service department said they would do an inspection of my vehicle also. I totally expected that some things would be found to "repair" as my experience had been at other dealerships in the past. Blake reviewed the inspection report after everything was completed and showed me that every item on the list checked out as "excellent". I was shocked! Thank you Bellevue Nissan
This is a dealership without commissions...they had no incentive other than to collaborate to make me happy. Unlike other dealership experiences where my entire experience was a draw of the luck of the agent who would reach me first, here I encountered collaboration between various employees, all with the common purpose of helping me find the right auto. No pressure with purchase. Excellent follow-up. Impressed.
They had very good customer services and they let me get the car that I want.
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