Went in to purchase a 2019 Explorer Platinum and dealt with salesman Stan Grzebinski. He was great to deal with and we never felt the usual headache, pressured sales or any type of ???numbers game??? that unfortunately seems to be present when buying a new car (as a side note, we had just left another Ford dealership in the Louisville area, earlier that afternoon, which employed those type of tactics. So needless to say, they lost a sale). Stan was a great salesman to deal with as well as manager Manny Rodriguez and finance employee Gary West. The wife loves her new 2019 Ford Explorer Platinum. Thanks you Tri-County Ford!
I purchased a new 2016 Lexus ES 350 from Lexus of Louisville in October 2016. It was very pleasant to work with Lamont Coker (sales representative) who I found to be courteous, professional and responsive in following up on a few items needing resolution. Kevin Green was very friendly and efficient in working through the paperwork requirements to complete the transaction. I also found the Vehicle Technical Specialist who explained the car's features to me to be very helpful in my gaining a working knowledge of a "highly sophisticated piece of machinery". Overall, I was very satisfied with the car buying process.
2016 Ford Explorer Limited Review
Great everyday car
by Gavin C from Tampa FL
May 14, 2019
4
Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.
My beloved 2006 Honda Accord was totaled. I had goals that it would last at least 20 years and/ or 300,000 miles. It had 159,000 miles on it and the only things ( besides strict adherence to the Maintenance Minder) that I had done to it were a new radio, headliner and starter. Lollie had been recommended to me by a friend who purchased a Civic last year. I made an appt to meet her and be introduced to the 2018 Accord one week after my accident. I was not yet ready to test drive the vehicle , but Lollie went the extra step and had a vehicle driven up to the front so I could sit in it and she demo'd the features. She was not pushy and didn't insist on test drive. I did due diligence and checked out car prices and did research on the car. About 2 weeks later, I made the decision that I did want the 2018 Accord and made another appt with Lollie for a test drive. I had a price in mind and Lollie and the manager ( Chuck, I believe) came close to that price. Lollie answered my questions and guided the purchasing process well. I never was " pushed" and feel I got a fair price for the car. I purchased the 2006 Accord and did 95% of the maintenance on it at Honda World. I haven't had a bad experience there. Now I am on to my goal of the 2018 Accord lasting 20 years/300,000 miles....just no car wreck this time! thanks Lollie.
2017 Ford Explorer XLT Review
Love driving this car!
by S. Barbara T. from Keller, Tx.
May 14, 2019
5
Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!
IF YOU WANT TO GET GREAT SERVICE ON YOUR VEHICLES SEE TYLER AND BRYCE! They will take good care of you. I moved the service for my vehicles to Neil Huffman Acura in the past few years but recently had to go back to Louisville Honda World to get coverage on a 100 month battery that Honda World installed in 2016 on an Acura I own. Louisville Honda World refused to honor the warranty on the Honda battery that they had installed in my Acura. They told me to go to Acura. (makes no sense, these are 2 separately owned businesses). If I owned a Toyota, would they have sent me to Toyota?) I explained the situation to Bryce and Tyler at Neil Huffman Acura and while they did not need to take responsibility for the situation Louisville Honda World was trying to push off on them they did take care of the problem for me. NEIL HUFFMAN ACURA IS THE PLACE TO GO FOR REAL SERVICE! THANK YOU FOR GREAT SERVICE GUYS.
2016 Ford Explorer Limited Review
Moving to the high life.
by Chuck & Diane from Shermansdale, PA.
May 12, 2019
5
This car looks 'classy', has lots of 'bells and whistles', lots of horsepower, very 'cushy' inside. Sadly, had to say good bye to our Jeep Sahara; she was not well. We'll miss her looks, but we'll enjoy the smooth ride, and cush of our Explorer.
Looked at a vehicle, and they had everything worked out when I arrived. Great attitudes, and very easy to work with. Chase and Alex know their stuff.
2018 Ford Explorer XLT Review
Spacious and comfortable
by Nezam from Mission Viejo, CA
April 27, 2019
4
I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got.
I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.
Honest assessment of the problem resulted in no repairs needed.
2017 Ford Explorer XLT Review
Stylish and great performance. Very pleased
by Ford_Guy40 from Milwaukee,WI
March 30, 2019
5
This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.
Went in thinking I was going to buy out my lease but instead bought a new 2018 Kia Optima. I love the Optima, this is my second one. Breanna was my sales person and she was wonderful!! She made buying my car as fun as buying a car could be. I would recommend her and Kia of Clarksville to anyone looking for a vehicle.
Initial research on a new Camry! Dealer was quick to follow-up on internet request for info. Offered additional stock with option I was interested looking for. Seemed genuinely interested in helping!
2018 Ford Explorer XLT Review
Most reliable car I have ever own
by jay from Monterey,CA
April 18, 2019
5
This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2017 Ford Explorer XLT Review
this car skips at 55-60, hesitates with accelerati
by Sjackson.. taxi from Gable, S.C.
March 20, 2019
3
engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..
Vehicle available to be shipped to your home. Contact
the dealership for details.
2016 Ford Explorer XLT Review
Loving our Ford Explorer
by Derek Vanderburg from Paw Paw, Michigan
April 14, 2019
5
Extremely satisfied with our recent purchase. Our Ford Explorer has met and exceeded our expectations. Tons of space for family trips to sporting events. Nice smooth ride. Could see myself purchasing another in the near future.
The best dealership in Kentucky and Southern Indiana for both new and used cars and the service department is excellent.
2017 Ford Explorer XLT Review
Great features, comfortable and reliable
by DavidMSN from Madison, WI
March 11, 2019
5
The fifth generation Explorer is a fantastic offering in its class. The Explorer Platinum offers features that compete with luxury brands (first row heated/cooled/massage seats, lane keep, adaptive cruise), and in 52,000 miles I haven't had an issue so far. The 4WD system handles great in the snow, and the 3.5L twin turbo V6 offers plenty of power. The second row captain's chairs can be moved forward to offer third row occupants livable legroom, and there's still plenty of cargo space behind that. It handles well, tows well and is all around the best vehicle I've owned. I would recommend this SUV over any other in its class.
Byerly Ford On Dixie Highway Has An Awesome Staff All Around, They Are Very Courteous, Professional, And Knowledgeable....The Facility Is Always Clean And The Staff Always Ensures That Every Visit I Have Ever Had There Has Been The Best Possible Pleasant Experience...The Salesman That I Would Recommend Very Highly To Anyone Looking To Purchase An Automobile Used Or New, Or Even If You Are Just Browsing Around To Compare, And That Would Be Tom Hyland..Tom Is The Only Sales Person Whom I Most Place My Absolute Trust In Anytime I'm Looking For A Quality Automobile. Tom Hyland Seems To Be A Huge Asset To Byerly Ford..The Service Staff At All Of Their Individual Entities Within Their Center Are Highly Professional, Knowledgeable, Courteous, And Thorough. I Have Had To Use The Service Shop And Wouldn't Take My Automobiles Any Where Else, I Have Used The Body Shop And Once Again Wouldn't Take My Automobiles Any Where Else, And Last But Not Least, Their Express Lane Service Is Just That, Express But Quality And Thorough Work...Over All Byerly Ford Gets A (5) Star Rating From Me With (5) Being The Absolute Best...A Huge Thumbs Up!!!!!!!
2018 Ford Explorer XLT Review
I love the style of this vehicle.
by Robert from Sunbury
April 19, 2019
5
I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.
I have not purchased anything in a bit, but will be returning in July for another purchase. Jerry Brennan is probably the best salesman I've met in my 29 years of driving and buying cars. I would recommend this dealership to anyone looking to purchase a new or used auto.
2018 Ford Explorer XLT Review
Great vechile
by CassandraJM from Joplin mo
March 30, 2019
4
Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .
Tom Hyland & every one who works there is so nice & they really care about you & your vehicle. If I ever buy another vehicle it will be from them. They gave me the very best deal. God Bless all who work at Byerly Ford!
2017 Ford Explorer XLT Review
We have owned two other Exployers, loved them
by SR from Huntley, IL
April 5, 2019
5
This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.
Awesomely helpful sales and service department. They have gone above and well far beyond to help me from start to finish of my purchase of a 2014 Ford Flex. They have taken care of me in every way I could possibly imagine. They were their with me through the entire sales process and helping me learn my new vehicle. Since I bought it they have helped me in every way they can. They are awesome people and I have recommended them to several of my family and coworkers. Out of all the dealerships I have been to over the years they make me feel like I matter to them and I am not just a sales number or a low live. If you are considering a new or used car these guys well and deserve your business.
2018 Ford Explorer XLT Review
newest car I have ever owned and I really like it
by Kathy from Erie
May 8, 2019
5
perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.
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