I've had Hondas for 30 years and have dealt with dealerships for service in Houston, Kansas City & Des Moines. For four years I have used Smart Honda and I'm pleased with service & sales. The service managers strive to be fair and honest and have expert knowledge. The sales team goes beyond expectations as well. I've got a '16 Odyssey & a'01 with 250k miles. My '05 Odyssey just died with 280k miles.
2017 Ford Explorer Limited Review
We have owned two other Exployers, loved them
by SR from Huntley, IL
April 5, 2019
5
This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.
Everyone at Bob Brown was responsive and accommodating,from the sales dept, finance dept, to the detailing. They listened to what I was saying or asking and responded quickly. Ninety percent of this deal was accomplished via e-mail, within 48 hours. It was all, the best new vehicle buying experience I've ever had.
2015 Ford Explorer Limited Review
We love our Explorer
by RL Smith from Tampa, FL
March 25, 2019
4
So far, our Explorer is paying for itself. We get great gas mileage and a smooth ride. The technology is taking us oldtimers some time to learn but so far is great. We would buy another if we needed one.
My family and I stopped into Smart Honda, this past Saturday. We were just looking around at different vehicles for us being that our lease with Nissan will be coming to an end next week. We were approached by salesman Michael Crowder. We told him we weren't ready to purchase at this time. He mentioned that he wasn't there to push us, as we've had a number of bad experiences with other sales people in the past. He took the time to go over all our questions and concerns. As we started to feel more comfortable. Michael, then took us out on a test drive and mentioned that him and and his sales managers, would take care of us. We liked the fact, how comfortable he was with our jokes and made car shopping fun for us, which we haven't had that in a long time. This was the best experience we've had in a car dealership by far. With this said. Michael has made us change our minds, about buying a car and our family has decided to do so next week. Only wish there were more salesmen like him around town.
2014 Ford Explorer XLT Review
We made and comfortable to drive.
by Indiana Irish from Columbus Indiana & Tennessee
March 30, 2019
4
The car met all our needs but one, towing. Decent and as advertised but not great with rolling hills or the mountains of Tennessee. Advertised limit is really the limit.
I purchased my Honda from this same Honda Dealer 3 years ago and have had all of my service work done there. everyone is friendly, work done on time and the facilities comfortable and clean. If I could give them 6 stars I would...
2012 Ford Explorer Limited Review
It a very good car.
by Latif from Abuja, Nigeria
March 17, 2019
5
It is the best car I've used so fat.
That why I crown it the, It's best car at it own best.
I love it fuel economy.
I bought a 2016 Chev MALIBU. Jerod was great. Easy to work with and understood what I was looking for. Then he worked to get it done! This was one of my best car buying experiences. (Never thought I would be driving a Chevy!!)
2017 Ford Explorer XLT Review
this car skips at 55-60, hesitates with accelerati
by Sjackson.. taxi from Gable, S.C.
March 20, 2019
3
engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..
Prompt, helpful service by everyone involved. Bob got me started on paperwork efficiently, Brenda handled rental car exchanges quickly, and Kyle made sure it all ran smoothly from scheduling my appt to picking up car at end of day.
2018 Ford Explorer Platinum Review
I love the style of this vehicle.
by Robert from Sunbury
April 19, 2019
5
I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.
Erika was so personable, wonderful, and knowledgeable in answering any questions I had in regards to my new car in email/texts the few days before I came down from Minnesota to pick my car up! Also, both Jeff and Austin were really great in going over everything I needed to know in regards to my new Ford Taurus before I left the dealership!
2018 Ford Explorer sport Review
newest car I have ever owned and I really like it
by Kathy from Erie
May 8, 2019
5
perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.
Great place to do business. Would recommend our salespeople and finance management.
2018 Ford Explorer XLT Review
Most reliable car I have ever own
by jay from Monterey,CA
April 18, 2019
5
This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.
Excellent service I had when looking for a used car. Joe was kind and considerate with my requests and even let me drive the car home so my dad could look at it as well. Tom's Auto went above and beyond to make it the best experience for a single mom on a limited budget. Thank you again for a great experience and look forward to doing more business with you!
2015 Ford Explorer Limited Review
Most spacious and comfortable car I've had!
by Doctor B from Clovis, CA
April 12, 2019
5
This car met my needs. It is spacious for my 3 kids and their friends, with plenty of room on the third row sit. The remote key and keyless start is very useful, specially summer time, when you can leave the car locked but running, so the AC is still cooling.
I love that this car fits all of us and has extra room. I was worried there would not be enough room behind the 3rd row, but it works. I do my navigation was set already, but should be a simple fix!
I was very satisfied with the customer service. Every employee i talked to was so friendly. Satisfied with my experience while purchasing my new vehicle!
2013 Ford Explorer XLT Review
I absolutely love this smooth ride!
by Stella from Fayetteville
March 27, 2019
5
This car is a great ride and met all of my needs! Great for commute or traveling. Offer plenty of leg room as well as head room.
As a mechanic of many years I have been to more car lots than i care to remember helping others pick a car, when I say this dealer stands alone I am not exaggerating, here is my experience and you be the judge.
After researching a couple months on the Lincoln I wanted through various sites I decided this dealer had one that interested me so I sent in an application online.
Now life has been hard on most of us, so like others my credit score doesnt reflect the hard working responsible person i truely am, and I had expectations of a long search with many pitfalls.
I was called by a gentleman named Tom who wanted to know if i had a certain car in mind, of course I already knew the exact one i wanted so I told him and he asked me to come in the next day for a test drive. All the usual things you expect when you open that door to salesmen. I arrived the next day early to have a look and get my first no of the search, Tom brought up the car and while i was on my test drive he checked over my trade in which i already knew wasnt worth much in resale value. I came back and had a seat with him, the atmosphere was relaxing and we carried on an nice conversation as he gathered the information needed for finance to check me out. At no point did I feel pressured or really even feel like i was being sold anything. A couple hours passed while I looked around the showroom at beautiful 1950's Styling, neon signs, old style gas pumps, a coke machine that vended real glass bottles, which Tom showed us as he provided a free coke, even a vintage corvette relaxing in the corner. Tom suggested that Kenny could be busy for awhile trying to find financing for me as he was receiving declines so far and we thanked him for the efforts and left as I expected the case would be. A couple hours passed and my phone rings, as I pick it up and see who is calling I made the comment to my girl, here comes the no. Kenny was on the other end when I answered and told me he had tried many places and I was approved for the loan, huh wha ?? Umm shock fades and I ask ok when can I finalize the deal. Within two more hours I was out and enjoying the new car. If you have been keeping track, thats a total of 6 hours from start to finish. Later when looking at the series of messages sent to me by credit karma I can attest to the work Kenny put in to get me approved as the list of credit inquires was numerous. Most places would not have gotten me approved or pushed for a cheaper car, more down payment, a co signer or simply said no and moved on to the next customer. If you see a car you want from this dealer do yourself a favor and stop in or call or send in an online application, This dealership is the one you have always wanted to deal with and never found.
2015 Ford Explorer Limited Review
Nice, but Ford needs to fix their SYNC problem
by NadineMN from MN
April 5, 2019
4
Only had it for 2 weeks now. Nice, but the Ford SYNC has a major issue, no bluetooth and costly to fix. Rides nice, nice interior.
Friendly, speedy service! Got right in with no wait at the Quick Lube Service. Complimentary car was always appreciated! Service employees take time to tell you what was done & answer any questions.
2017 Ford Explorer XLT Review
Love driving this car!
by S. Barbara T. from Keller, Tx.
May 14, 2019
5
Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!
I'm thrilled that there are still dealerships in existence to service Saturns, especially for the more technical repairs. Overall, service on the car and the customer service by Bob Brown in Ankeny were really good.
2015 Ford Explorer XLT Review
Great experience.
by Amish from Paton Iowa
March 5, 2019
5
Has lots of leg room. Drives wonderfully. Started at 50 degrees below zero. Very comfortable seats all through the vehicle. Quite interior from outside noise.
I received excellent treatment from the time I made the appointment with service rep Angie until I drove away in my freshly washed vehicle following performance of the requested service.
2018 Ford Explorer XLT Review
Spacious and comfortable
by Nezam from Mission Viejo, CA
April 27, 2019
4
I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got.
I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.
Kristine VanWinkle was very rude and disrespectful when I went in for my estimate. She was very rude on the phone when I was told I would have the estimate emailed to me and had to call and remind them because I had yet to get it. She rolled her eyes when I had to go to my car to get my insurance information as if i was wasting her time and she would rather be doing other things.I wouldn't ever go back to have to deal with her. Haris was very nice and helpful during the process. I was updated by him on the progress and when they found additional damage. I wish I would have also had a time it would have been done so I could have had set time in getting my rental car back to the shop and get my car in the same trip.
2017 Ford Explorer sport Review
Stylish and great performance. Very pleased
by Ford_Guy40 from Milwaukee,WI
March 30, 2019
5
This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.
Taking my vehicle to Deery Chevrolet in Pleasant Hill, Iowa is the best decision I can make. They keep my vehicle running well and keeps repair prices competitive. The work is always completed in a timely manner and there is no return trips for incomplete work done. Their courtesy drivers are great about taking me home and picking me up so I don't have to spend my time at the dealership while my vehicle is being serviced. Great place to go for all my vehicle needs.
Even though I was just in for an oil change I was simply curious to see the changes in the 2018 CRV's (mine is a 2015 and I love it). The sales person, Steve, took time to show me a new CRV and thoroughly answered my many questions (and I have many detailed questions!). If the opportunity arises that I need or want a new car I will certainly ask for this salesman. He wasn't pushy and didn't act like I was 'wasting' his time which I really appreciate.
Mel and Josh are great in the service department. Even though I am a senior I don't feel 'invisible' when I come in for service (unlike MANY other businesses!) All the guys in the service dept. have been right there when you drive in whether to change wiper blades or to answer a question. The 'overall inspection' this time showed I will need new tires next spring or summer. Thanks to Josh mentioning it, this won't be a 'surprise' next year. Two thumbs up to the whole dealership!
Sadly I didn't buy my current car from this dealership, but I will NOT go back to the original place due to the difference in atmosphere/respect/quality of the personnel at Honda of Ames.
2013 Ford Explorer Base Review
Its been a great family car, especially for trips.
by sowens from Aledo, TX
May 14, 2019
5
This car met all of our family needs. We have enjoyed it. It was comfortable for transporting adults in all of the seats as well as children. The TV made the entertainment on long trips seem short and more enjoyable.
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