Start to finish,very good experience.Promp reply to email questions. Condition of car was just as described in ad and pictures were not doctored. Staff was very pleasant to deal with. I would definitely recommend this dealership.
Bought new. Worst truck I’ve owned
by Dan from Toronto Ontario
October 18, 2018
So many issues; where should I start’ For the first 6 months the ford sync system was down constantly. This would meant no heat! Engine light went on at 30k. That means no remote starter. This happened so many times I lost count. Seems to have every sensor which cost more on repairs but the low washer fluid sensor they forgot. Message would come on that the truck is shutting down in 30 seconds. Do you know what that means when your in left lane pulling an 8 ton trailer’ How ford could do that is beyond me. That happened 7 times in 2 years. Washer fluid lines had to be replaced 3 times I the five years I owned it.
Great customer service, quick to trade and buy car
by Jacob from Indianapolis, IN
November 26, 2018
I was able to get decent trade on old car and bought new car quick and simple. They guided me through the process since this was my second car first time solo. Great service when I went there enjoyed the process not bad.
Great truck. Does everything i expect and more.
by Gregc from Kittanng pa
August 20, 2018
Truck meets all needs. Comfortable and great looking. Use it for towing 5th wheel and never noticed that it was back there. It is also so quiet for a diesel.
No pressure just plan talk and options ended in a purchase and good feeling about the purchase no back and forth to manager out in front in timely manner thanks
The most work ready truck ive ever owned!
by GW from Southern Indiana
January 8, 2019
This truck met all my needs and then some. It is a true work truck but has the luxury of a high end sedan. the ride is stiff as stated but you are in a F-350 so its expected. ride is very quiet. great connectivity and comfort amenities.
Overall a good experience. I saw the truck online, and contacted Larry Conley about holding it for me a night. He did I came to see it, was as advertised and I’m truly happy. One small note is that I didn’t test the wipers until I was already at home and the motor was out. Not a big deal, it is a ‘98 so some issues are bound to happen.
Will probably be the last ford I buy.
by Disappointed from Twin falls,idaho
December 30, 2018
Will most likely be the last ford I own. Transmission issues with last 3 ford pickups I’ve owned. Then the ford dealership was a nightmare to get it fixed right.
Fast friendly courteous professional great first experience. Erin was great with us. We???ve never been to Tom wood before for service but we will return in the future.
by Edwardhead1 from Sandy, UT
January 4, 2019
So far this is my favorite truck ever and I've had a few. I traded my 2011 F350 with less miles in to buy this dually with 95,000+ miles. So far it drives and rides great, has amazing power, is very well equipped, get decent mileage, and has a lot of room. I love this truck. I can't wait to see how it tows my 20,000 lb, 45 foot long 5th wheel.
I have never driven a truck with as much power as the 6.7L Ford Diesel. If you need a truck for pulling weight, the diesel engine is what you want. The torque is outstanding and will impress you. I have owned the F-150 ecoboost gas engine and while that does have more pulling power than a V8 gas engine at Ford, this 6.7L diesel that Ford designed will make the F-150 look like a toy. If I could afford a diesel truck payment, I would have kept that truck until I put 400,000 miles on it and they WILL last that long. My father worked with a fleet of 10 trucks, all 6.7L diesels and one has 450,000 miles on it without engine or transmission repair. STRONG truck.
This vehicle is an excellent trailer hauler with a comfortable and wonderfully appointed interior. The King Ranch package is very nice and is an attention grabber. The diesel engine is the quietest i’ve ever had and gets fair mileage. It has the strength and looks that makes it the best truck on the market today.
Theo made the whole experience so easy! He found multiple cars that matched the features I wanted within the price I needed. Thank you so much!
Best truck I ever owned
by Jerry from Red Oak Tx
December 14, 2018
The Ford F-350 is all the truck you need for everything. Has tons of pulling power and also luxury inside. This truck is very comfortable and room for all. If you need a truck call Aaron. You will not be disappointed.
We worked with salesperson Nathan. He was very helpful and made our car buying experience easy. We came in a couple of times to look at the SUV we bought. He was patient, professional and answered our questions . We financed part of our purchase with Bill Estes. That was also quick and easy to deal with. Before we left we had one of their staff show us the features and how to use the sync 3 navigation and all of the controls. He was also very helpful. Good experience and would recommend working with Nathan on your car purchase.
best Heavy duty truck for towing and off hyw use
by JT from salt lake city, Utah
January 5, 2019
Great truck, it is my second one and I would buy another. The 6.7 Diesel is Amazing and makes me smile everytime I drive the truck.
I stopped to look at a used 2018 Jeep Grand Cherokee SRT. After reviewing the CarFax the car was a Canadian Import car, which means that the factory warranty is null and void in the U.S., and the vehicle history details in Canada are not as comprehensive as the U.S. Buyer beware! The sales person told me the OEM factory warranty was still in tact, which is concerning.
by Bearscouter from Cheyenne, WY
July 9, 2018
Roomy cab with comfortable seats and plenty of towing power for towing a fifth wheel in the mountains. IT makes driving a breeze and fun.
When shopping for a used car I learned quickly that this is one of the only dealerships left that actually treat you like a person. They truly care about their customers ! Personable, professional, courteous and honest. I definitely recommend buying your next car from them.
Great truck for family of 6
by Fehead from Charlotte, NC
June 16, 2017
Most trucks have short beds and only 5 seats which limits their utility for a family of 6 in need of a long bed truck for farm use. This truck served us well.
A great place to buy vehicles the staffs are very professional and well organized not only that. They're really care about customers best interests and ensuring that you walked out there happy.
Best, most comfortable truck ever!
by Raymond Chamberlain from Pleasant Valley, NY
December 17, 2018
This F 350 exceeds all of my towing expectations. Diesel fuel mpg is remarkable for towing and non-towing alike. Comfort in this Lariat
model is way more than I expected as well. Overall, I can’t think of
any other brand that would guarantee my next purchase. Extremely
satisfied with Ford product and their customer service.
We were shopping for a new car and knew exactly what we were looking for. Dave Kemp was a great salesman! Drove new car home!!
by dcn from plymouth,ma.
August 27, 2018
If this truck works half as hard as my last Ford ,I will be thrilled !! I have only just put 1000 miles on this new Ford and am looking forward to going into my busy season ,hauling trout and horses !This is the first lariat and I do like the bells and whistles ! I only wish the interior was different as the color combo isnt what I would have chosen .But all we could find with my specifications .
When in today and turned in my 2016 Cruz no problem and walked out with a 2018 silverado thanks to the excellent and professional service would recommend any and everyone
Power is unmatched
by David from Jackson New Jeresy
August 12, 2018
The F350 Super Duty Platinum I purchased is exactly the truck I wanted , it has all the bells and whistles of luxury you want and need plus the power to pull anything you want. The power is unreal!! I love this truck!!
Great service and attention every step of the process. In for service at a really busy part of the day. The service department got me in quickly and I was out in less than a hour.
Great truck... bad service
by Capt Biggles from Corpus Christi
November 30, 2018
Go to vehicle for towing, hauling and traveling. Pull a boat, trailer and fifth wheel. Diesel gets good enough mileage but great performance. Quality very good.
Cons: BMW pricing and ford pinto service. For the price these vehicles are going the service departments should be better. In my area there is no dealer that can service, fix warranty and wash in the same visit. I looked at an higher end mustang and decided against because I can get better after the sale service going German or Japanese. If they ever offered a truck with this performance would switch in a heartbeat.
Bought my Challenger back in February and the team found a way to make everything work on the numbers. Mike also took care of my lease turn in and ensured I was satisfied with my new ride. He did not recommend a test drive until we had a deal figured out, which is unusual and appreciated. Thanks!
Most dependable truck ive owned!
by Ford for life from Rochester, ny
June 19, 2018
Besides maintenance not one problen with truck..105k driven not one day lost from truck issues. Pulling 7000+ lbs weekly or payloads of 1 ton + truck just goes without a blink of an eye. Will be a superduty fan for life
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