The dealership was very responsive in reaching out to me about a used car I had inquired about. They set up a time to come see the vehicle the next day and were very flexible in seeing me close to closing time. Overall the dealership was ok, but the used car building definitely was not as nice as the Buick GMC dealership building. Overall they were quick with responses and although I didn't buy a car through them, they assisted me well in all my questions.
This is my fourth buy/leased vehicle from mark
Thomas ford. They are excellent to work with in
All categories. If they weren’t, I would have gone elsewhere. I have recommended them to
Others I know and highly recommend them to
Anyone looking to buy/lease a ford or any car on their lot.
I liked working with Nisha, not pushy, very nice, knowledgeable, and helpful. Only issue I really had (I don’t fault mishaps for) was the attention to detail that was given to detailing the car. Heavy dust and grim in easy to see places and crumbs/cereal under the seats. I will have to take it for detailing. Also the car needed new wiperblades right away as they where split.
Dave Julian is the man...found the perfect car for me. great to work with. Since my husband and I have gotten 5 cars from Donnell in the last 10 years...Love Fords and the Excellent service from Donnell. Thanks Dave...Love my Eco sport!!!
My husband & I went to Donnellvof Salem to purchase our 2nd Ford truck. Because of the excellent service we received for our 2010 F150, we knew we wanted to purchase a new 2018 tere also. Our sales consultant was very knowledgeable and treated us with courtesy, patience, and sometimes humor.
I have always had an excellent experience at Klaban, whether I visit the sales or service department the people are friendly and knowledgeable. I always enjoy stopping and talking with Chris Moldas, he is a great person.
Nate Bryant was very helpful in finding an affordable vehicle for me. He was very informative explaining about the certified used vehicles and getting the financing figured out. Thanks for a great job.
We needed a 30,000 mile oil change and inspection of our Ford Escape. We dropped it off Friday night and Kim Wolfram got back to us shortly after 9am Saturday morning. We knew the vehicle likely needed tires so Kim put forth a lot of effort to make sure we got some really good tires at a great price. She made multiple calls to make sure we got what we wanted and that we were getting the best price possible. Everything was done timely and we picked up the vehicle early in the afternoon. Couldn't have been a better experience for us.
Klaben Ford was great to work with. There is no pressure. Their only goal is to make sure that you are happy. My salesman was Dave Mott, he was very knowledgeable and well prepared. I can't recommend him or Klaben Ford enough.
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