William Phillips made it so easy to buy my new truck a 2019 F-350 Platinum that is Black. It was so great working with him because he made the experience effortless. Friendly Ford of Crosby has great people working for them and I will be back to buy my next vehicle from them.
As a retired tx DPS mvi trooper through my 30 years dealing with dealers carmax is most caring dealer. When we went to car max on gulf freeway to look for a new vehicle the salesman were very caring and helpful to find the velociraptor we wanted. We bought a 2916 Honda CRV with 10 mikes on the vehicle. We bought it. Service group was also caring and helpful. Keep up the good work. Larry parks.
Awesome car buying experience with no run around ! Very straight forward easy experience. They do not pressure you or give you the run around at all. The customer service is beyond FANTASTIC! My salesman Mike was truly helpful & prompt on the the whole deal. Will definitely be referring family and friends & continue buying from CarMax (especially this particular location) !
Dealt with Charles Jackson on buying a Cadillac Escalade everything went well and my wife is happy didn't learn everything about the vehicle it was to late by the time we left but they did offer us to go back another time for them to show us
I purchased a 2017 Escape SE and it was the best experience I ever had when purchasing a car. My sales lady Taylor was the best, she had everything ready for me. All I had to do was come sign the papers n pay down payment. The car was washed and full of gas ready for me. Thanks Planet Ford and Taylor. I am going to recommend you guys n Taylor to my family n friends. I am completely satisfied!
My vehicle shopping experience with Taylor at Planet Ford 59 was great. She was very helpful at getting all of my questions answered and found me the exact truck I was looking for. Taylor always kept me informed at every step of the process and made buying this truck a very easy process. I would recommend anyone looking to buy a car or truck to go talk to her.
Robert Valdez is one of the best salesmen at Ron Carter. He makes the of buying a vehicle pleasurable. As long as Robert is there, Ron Carter and Robert Valdez will be my dealership and salesman. Thanks to both.
We just purchased our 4th Camry through Tejas Toyota in Humble, TX. Russell has sold us all of our Camrys, the last three through the Internet sales department. He is professional, friendly and negotiates a good, no hassles or surprises deal. We love Tejas!
Great customer service. Alonzo was amazing and I loved how the team was able to work with my schedule, my case, and the whole process. I am loving my car and I will more than recommend Auto Icon to my friends and family.
I have an extended warranty but it goes beyond that. Drew is totally awesome! He contacts me with all issues explaining what’s covered and what’s not. What need maintenance and service that’s need now! He try to same me money st all times. Drew should be cloned. I can reach him at all times
andy was very helpful. only comment is to see if we schedule an appt, if that means we start the service then or somehow improve the overall service time. not sure how feasible this might be but thought i'd ask
Russell and Smith has given me great customer service since the first day I walked in looking at cars two years ago. They take care of their customers who are just walking in or who have made an appointment and the wait time is always reasonable. Beat dealership in Houston
The sales group was very helpful and receptive to my needs. We looked at several models of trucks and was given a great explanation of the benefit's and features on each. I will come back next time.
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