Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
10/10 loved everything about the car
by MustyMustMustang from Indianapolis,IN
December 2, 2018
If you’re buying a mustang GT, you’re buying it for it’s sexy sleek design and it’s incredible engine. Love everything about this car and would be surprised if I find anything better.
My wife and I had a tremendous experience at Manchester City Nissan. The Finance Manager Ken was FANTASTIC and the salesman Chris was helpful and attentive.
The buying process was not the usual loooooong, drawn out affair. It was quick, efficient and actually nice!
We got a great car at a great price and the people were great as well.
Awesome car to own. Love it!
by Bob’s review from Davison, Mi
December 9, 2018
Very good quality and looks. Well designed. I would buy another one. This is my second Mustang and loved both of them! If you want a head turner sporty car you’ll enjoy as much as I do!
Easy and positive experience. Staff friendly and knowledge. Listen to what I wanted and did NOT try to up sell. Only took 1 day to complete transaction:)
Best car I've ever owned!!
by Mustang Fiend from Grand junction, CO
January 13, 2019
The Ford Mustang has been around for many years and that speaks volume for the vehicle alone. Its fast, comfortable, good gas mileage all while having fun and being dependable!! I would definitely recommend this vehicle to anyone looking for a sport car!
Leased my car in NJ where I was living at that time. My services have been done at Hoffman with pick up and delivery of car. Very satisfied with service.
Best driving convertible I’ve driven quite solid c
by Bob from Lincoln ca
December 22, 2018
Best driving American convertible made. Great suspension corners flat, great fun to drive. Economic to operate and still has wonderful performance, Ive driven many American sports cars this is the best value available.
Have been eyeing a cupple on the lot .....got all im looking for.....just have not been able to get to see and test drive yet.....they have not pressured me for info or sales ..if they have what im looking for at the right time....i will follow up and continue the process...
Beautiful high performance vehicle
by DJ S from Riverton wyoming
December 23, 2018
Great torque! The Mustang GT is very attractive,as well as being a high performance vehicle . Finish is very good and it surprisingly comfortable with power seats including lumber. Solid and comfortable in a performance platform
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Fun Factor is a 10
by pb from mn
January 8, 2019
Great Muscle car,nothing like V8 power, performs extremely well many compliments on the rare California special package. Handles and drives great Best bang for your buck
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
by Ken from Raleigh, NC
December 28, 2018
I love my Ford Mustang, after renting several mustangs over the years and owning a 2004 I treated myself to one of the most enjoyable fun experiences purchasing my 2015 Mustang a truly beautiful automobile.
I used to always buy new cars. My husband & I started purchasing used cars & trucks from Ken’s Auto Sales. Since 2000 we’ve bought 10 vehicles from there. Ken, Mike & Tim are very professional, honest, friendly & extremely knowledgeable regarding cars & trucks. They always stand behind what they sale. We wouldn’t go anyway else. They also have a garage for service, repairs & Mass inspections. Their mechanic, Manny, is extremely helpful & knowledgeable. Thank you for our 2015 Jeep Grand Cherokee, we love it.
Very reliable and fun car!!
by StevieGee from OrangeCounty. CA
December 31, 2018
I was leary in 2010 thinking about going back to a back to a domestic brand after 23 years of Japanese and German brands, but have not been disappointed.
The 5.0 GT Premium has been very reliable, fun, economical at a combined 22 mpg, and fair maintenance costs.
The only drawback is that the insurance has gotten pricey after a ticket hit my record.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Sexy and fun to drive but also dependable
by Mustang Sally from Huntsville, AL
December 24, 2018
Terrific car, fun, dependable, sexy. I will buy another one. A/C works great, handles smoothly and not expensive to own. The new body style is the best ever.
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Strong, sturdy and reliable American Muscle Car
by Stlc50 from St. Louis, Missouri
December 7, 2018
This vehicle is the vehicle I’ve always wanted!!! I not only love this GT for its raw American Muscle Car looks but for the outstanding handling and control!!!! The stereo inside this GT is unbelievable with 9 speakers and a sub-woofer in the trunk AND the dashboard is easily accessible and extremely easy to use!!!! It’s pure adrenaline to drive each and every time I drive it!!!!!!
Betsy is the best there is. I will always come here for my service. she is always polite and knowlwgeable. I eel like part of the Lombard family. thanks
by Sportfan from Youngstown
December 26, 2018
Mustang GT 5.0 Premium 2015, sport car and really nice one. I have purchased this not since long time ago and I like it but, because of my relatives coming to me in town, I need enough space for them inside the car rather than just Doors.
I nelong to am Explorer forum amd after having sveral peoblems with my 2016 Explorer Sport, I decided to purchase the extended warranty. Lombard Ford had the best pricing so I have them a call Emma was awesome on the phone and made it a quick and easy experience. I couldn???t have asked for anything more.
Love driving this psy mobile
by Dylanick from Miami, FL
January 12, 2019
Love my mustang, drives great and handles the road great. Not too bad on gas, makes that exhaust crazy noise, feel like a king my friend
Serrvice changed when you get high mileage in your car
by CsabaN from DealerRater.com
December 4, 2018
I purchased several cars from our local Toyota dealership. Liked to doing business with them, Lifetime oil and battery is a great deal, specially if do you using your car a lot ! My Sienna is only 3 years old, but turned over 105K . The regular maintenance not smooth now, they didn???t do top of fluids last time, trying to charge for oil change...I think my name and phone # still in the computer files like original buyer w. free oil change, maintenance and battery ?!
Mustang is fun and keeps you young
by Mreb from Chandler, AZ
January 5, 2019
Love this car! Very reliable and a fun drive. For a small car I always felt safe and got great gas mileage. I had this car for 5 years and never had an issue
I had a great experience with National Auto Brokers. I was searching for a specific used car, and found exactly what I wanted. The Staff were Great and very accommodating. Justin my sales associate communicated with me before I arrived and gave me the time I needed with all questions and concerns. I am very happy! with my purchase and I would be honored to refer this place to anyone who is looking to purchase a new or used car.
Mustang Gt. 5spd. 2007
by 07Mustang from Martinsville In
December 13, 2018
Very solid car. I feel none of the flex of my 95 mustang. Rear suspension feels planted to the ground like no other rear wheel drive car ive ever drove! And ive own a lot of them . Even with the traction control off! Its smooth down the highway. Great highway mpg. 26! At 70mph! It would be nice to have telescopic steering column . Lots of front leg room and foot room. Im 6'4" and size 13 boots. So this is a big deal to me .
Great Buying experience. Vehicle was exactly as described over the phone.
Piece of crap
by Catman from New Lisbon, Wisconsin
January 1, 2019
When I bought this car it was still under the new car warranty. As soon as the warranty expired all kinds of things started to go wrong. Just couldn't afford to get it fixed. So I traded it in for a Nissan Versa Note. Also at one time I had a 2005 Ford Focus. That was a piece of junk too. Went through 3 sets of tires before 20000 miles. Will never buy another Ford.
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