I visited and subsequently purchased a new Ford Escape at Norris on Nov 8 2018. My salesman, Jason Catanzariti, was awesome in his knowlege of the Escape and the Edge. He explained to me all the bells and whistles that the Escape and Edge had. It took me a while to decide between the 2 modles and Jason was very patient with me. I recommend Jason highly. Also, the FI Manager, Will Watson, handled the financing of my new vehicle and the extended warranty very quickly and professionally.
Brian was great to work with no pressure to buy, Told him what i wanted and he was great at making it happen, He wants me to call if any problems so that we are happy, Paper work was quick and painless, Love my new Yukon Denali,
I had an awsome experience at Miller Brothers Chevrolet in Ellicott City, compared to 3 other car dealers and online car shopping I visited. At MBC, no pressure to buy, friendly atmosphere, and understanding from Mr. Corky Franklin, Mr. Brad Witmer, Mr. Matt, and Mr. Mike Miller. I went in as a customer and left as a guess as Mr Corky had told me. He is right, I am going back again as a guess for the same car shopping experience. Thank you
We met Sean Prather at 4:45 on a 100 degree Saturday evening. After a horrible afternoon of test driving cars at 4 other dealers, we stopped at Laurel Kia on our way home. Sean stayed late to show me a car, which I loved. I had second thoughts over the weekend and I went back at 5pm tonight. He let me sit in 5 cars, stood outside with me in a hailstorm, and helped me decide what would best fit my needs. I am very happy with the entire experience and highly recommend Laurel Kia and Sean Prather. The finance professional was also super helpful. The dealership is no-frills. But they have complimentary beverages and it’s very clean and upbeat. If I wanted a manicure I would go to a nail shop. I wanted a car, and I got one today! Thanks!
I was shopping for a car that was listed and verified it was still listed. I went to go look and couldnt find it(was Sunday). I emailed asking about it as we wanted to buy it. I got a call monday saying it was sold friday but no ome bothered to take it down online. Very frustrating.
I recently purchased an SUV from Manchester Motors and could not be more happy with the process. From the initial phone inquiry about the vehicle until I finalized the sale, I was treated professionally. Randy Olinger is an experienced expert. Glad I could do business with a smaller dealership and get treated so well.
I have the advantage of doing a lot of research and knowing exactly what I wanted. But I still had questions and car-buying anxiety. First, I made an appointment, and the car was actually out front and ready for me to check out when I got there. I got no pressure as I checked it out and then no issues for the test drive. Jason was ready to admit when he did not know an answer and actually went off in search of it as soon as we got back. The sales manager may be a really good actor, but I did feel like he gave as much as he could. I felt like I was respected and treated that way.
We wentin looking and came home with our Kia Sorrento. Igore was our salesman abs he was awesome. Told him what we wanted and what price range we were in and the 2nd car he showed us we bought. No pressure, no haggling and fast easy paper work. We would defbut from Igore and Laurel Kia again.
I was in the market for a new ride, and I didn't have the best credit. However, IAD auto helped me out and put me in my new Chevy SUV. I worked with Ed T a really nice guy and very knowledgeable about what was necessary to get the deal done. I was very frustrated, but the way Ed dealt with me you'd never know I had credit challenges; plus I got the Equinox I wanted. Thanks IAD
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