I had an overall very positive and excellent buying and trade-in experience with Sam, Bill, and Michelle. Treated with the highest level of respect, professionalism and customer-first attitude. Won't hesitate to give their dealership more of my future business! Appreciated how thorough, patient, and helpful they were through the car buying experience. Absolutely thrilled with my new Lincoln Navigator Reserve L. Thank you!
I have purchased many vehicles throughout my lifetime and dealt with many dealerships. Then, about 14 years ago I found Bredemann Ford and made it my go to for service and new cars since. The service department is top notch and treats you in a professional, intelligent, and courteous manner with the best outcome I have ever had in mechanical reliability. . My go to sales representative, Paul Ipjian, is the most knowledgeable I have ever had the good fortune to provide me with exactly what I want and insure that I am completely satisfied with my purchase even years after purchase. Mr. Ipjian is Marshall Field quality without question. Vehicle service and purchase used to be a major pain, with Bredemann it is become a rewarding and pleasant experience.
My wife and I have purchased many cars from our salesman Paul Ipjian and have never had a bad experience. The entire staff from Management, sales and the service department always treat you with respect. I have had many dealings with Mr. Steve Travnik, Don Young and of course our salesman Paul Ipjian. There are numerous Ford dealers in this area but the respect and their ability to listen to our needs are one of the strongest assets they put forth. I would never entertain the idea of going anywhere else to buy a Ford. They are the most professional dealership that I have ever dealt with.
When I first walked into the dealership I was greeted by salesman Paul Ipjian. As an informed consumer, I told Paul exactly what I was looking for and he immediately went to work helping me find that car. I informed Paul that I don't have a lot of time with my busy schedule and I'd prefer to not 'play games' over the sales price. Paul quoted me a reasonable initial price on the exact car I wanted (which he had to get from a different dealership) and he went over the financing options. The next day my wife and I showed up to test drive a similar suv to the one I was looking to purchase. We were introduced to Steve Travnik, the GM, and a couple other employees. Everyone was very nice, not aggressive or pushy like I've experienced at other dealerships. A week later we purchased the car. This was the most stress free car purchase I've ever experienced. I got the exact vehicle I wanted, hassle-free, at a price I'm very happy with. Thank you Paul, Steve, and the Bredemann team. Highly recommend this dealership!!
I have been buying vehicles at Bredemann Ford in Glenview for more than 25 years and have always found professional service when working with Mike Reyes. He is the most helpful service manager I have ever met.
Long story short, you cannot go wrong with them. I went to a car dealer for the first time in my life. I did some research online though. The communication and process were very easy. I test drove a few vehicles. I was given all possible rebates. Paul, the salesperson found all applicable rebates for me and presented the best deal for me. I also had A-Plan from Ford. From the first visit until the last moment of purchasing the car all of my questions were answered very patiently and I ask a lot. When I left the dealer I only had one question in my mind; what's holding me back from purchasing? I contacted a few other dealers afterward to learn that there is no negotiation over A-Plan discount. However, I felt more comfortable with Bredemann people. It is very obvious they want to build a long-term trust-based relationship with their customers. Here are 2 examples for that. First, after the first visit when I was just checking the vehicles, when Paul learned that I do not have a ride back, he drove me back to my place. Second, once I completed my purchase and was heading back in my new car, Paul said: "Just let me know whenever you have any question."
Hugo once again did a great job helping me into a new vehicle! Quick getting paperwork together for me! Chris and Russel made sure that my needs were met and went beyond for me! Couldn???t be happier with my new 2018 trax! Appreciate all of the work you guys did for me :)
I located a specific 2017 Expedition EL at Porcaro Ford and Shawn Moore quickly responded to my online inquiry. It is an 8-hour drive between me and Racine, but Shawn did two separate FaceTime sessions with my wife and me and was always responsive to my follow-up questions. Nicole in Finance was also very helpful in helping arrange my financing. Quality vehicle...fair price...good customer service.
I would like to take time to thank Chuck Rizzo for a great car shopping experience. Everyone was helpful in making sure that everything was done to get me into my new Ford Escape. I would recommend them to anyone!
Chuck Rizzo was a great partner to get a deal done. No pressure, and very informative. He made it easy, and I would buy from them again! We drove all the way from Lake County IL.
(full disclosure: I am a Cars.com employee)
by Ken J Mount Pleasant, WS from Mount Pleasant, WS
November 23, 2017
I had my front brake pads and rotors replaced on my 2003 Ford Focus wagon on 11/21/17 after 14 years and my brakes work like new once again. At a fair price.
I have been coming to Porcaro Ford for servicing since I bought the car new. I have always been very satisfied.
They were truly outstanding. Very accommodating and efficient. Knew the vehicle I wanted very well and were able to answer all of my questions about it. The whole process was truly perfect. Kathy was my sales person, and even the owner, Mark, stopped over to talk. Extremely warm and genuinely friendly.
Purchased the car on Friday from Porcaro Motors in Racine, WI Just returned from a road trip to the Twin Cities. The car was a dream. My buying experience was awesome. Chuck Rizzo, my Sales Person was extremely professional, and more importantly very personable. I enjoyed the whole experience a lot. I look forward to many years of driving pleasure with my Ford Escape.
Our Salesman Garrett was outstanding, helping us find exactly what we were looking for and more!
Brad, the manager was very friendly and courteous making sure everything was perfect.
Mary Kay helped us with all the financial details and made sure everything was in order. She has helped us in the past and has always had the answers to our questions.
All in all we are very happy in every way with our purchase and with the people that helped us at Porcaro Ford.
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