The title says it all. I never get pressured by the sales or finance people. I got exactly what I wanted at a great price. And I was in and out in 2.5 hours including test driving to signing the papers. Steve and Miguel were fantastic.
Wonderful experience purchasing my new Jeep Cherokee at Roger Williams. Very pleased with Bryant’s mannerisms, calmness and explanations to my questions! GREAT young man. Also pleased with Justin in finance
I shopped (Build & Price option) for a specific Ram 1500 2 door hemi Express on the Ram website. Once I got the exact same truck as I had (2014)I did the check inventory option. Your dealership was one of 6-7 that had vehicles matching my search. I spoke to 4 before Tyler reached out to me(I completed an inquiry if your vehicle was still available. What a straight forward, honest and accommodating individual. He exchanged ideas with me and I had some very unusual requirement. He was able to accommodate my requirements. It was a refreshing experience. I will gladly refer anyone in my network that is looking for a CDJR if they are willing to make the drive from the Dallas side of town. I will be back for my next purchase as well.
I went in to test drive a new jeep mainly because they had the color scheme I was interested in but not sure I was ready to buy or if I would like the drive of a wrangler. I was greeted immediately, drove the car I wanted, and was given a full overview of the jeep from top to bottom. The staff, Brandon, Jessy, and Jake were extremely professional. When I got ready to leave the GM came over and introduced himself. Again with much professionalism. I was not ready to buy a car, but I will return when I'm ready to this fine group of people. I am so impressed ! With this dealership...
We were upside down on our Toyota product and our local dealer wouldn't help trade. My wife happened to see the beautiful Jeep Cherokee in Weatherford and we stopped at Roger Williams. Travis Oaks was quick to help us and so polite and professional. Best car deal ever. The whole staff was great! No regrets here!
We had an easy buying experience and there where a large variety of Jeep Cherokees to choose from. I would recommend this dealership for a 1 owner quality used vehicle. Our questions where answered and we never felt pressured to purchase. David was very helpful and knowledgeable.
Recently needed to replace a small car that we use for a local run around vehicle. My wife had long wanted a MINI so without her knowledge my 13 year old grandson and I went to MINI of Arlington where we were promptly met by Motoring Advisor Cody Cox. I explained I secretly wanted to purchase a top of the line MINI 4 door hardtop with everything on it to surprise my wife. I told my wife and aided by my grandson convinced her that I was going to buy a Dodge R/T., the Dodge place is across the street from the MINI sales. The MINI was ordered and I was kept closely appraised of the MINI and its progress thru the build and delivery by Cody. My grandson and I would talk about the Dodge around my wife and she was thoroughly convinced we were getting a Dodge. So came the day to go order the Dodge my wife, grandson and I loaded up to go to order it. My grandson had expressed a desire to go look at the little cars (MINIs) across the street and I decided to do that first. Cody had the British Racing Green 4 door hardtop sitting just inside the front door in the showroom with a large red bow on top and a sign lying on the dash said the car had been sold to my wife. Her name is a common name and she didn't think anything about it as we were just looking before we went to another dealership to actually purchase a car. We finally convinced her. To say she was totally surprised and thrilled is an understatement. My point to all of this is, without the cooperation and assistance of Cody Cox it would not have happened. His knowledge of the product, the suggestions he made on some options all made the car so much more than even I imagined. Cody took the time to give my wife an introduction to the workings of the various controls and buttons in the car. Including Bryan in the business office , who made the paperwork part pleasant it was a great experience. I highly recommend MINI and BMW of Arlington as the right kind of place to do the business of buying a car.
Well I went in for an oil change and was there for three hours because when I had my tire fixed at another location they stripped the nuts and bolts on my tire. The process to get that taken care of was longer than I anticipated but they had excellent customer service. Im so thankful the issue was caught and fixed!
Our salesman, Scott Wilson, was fantastic. We are in our 70's and we told him what we were looking for. He went above and beyond to find and get it for us. We had a medical emergency during the looking and buying process and he took care of everything. When I came out of the hospital he had everything ready for us to take possession of the vehicle he had found for us. Wish there was a place to mark 10 stars for the salesman
because he deserves 10 + stars.
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