Pleasant experience at Thompson Lexus Willow Grove
by R and S from Lebanon, Pa
July 6, 2018
We drove an hour and a half to visit this dealership. I called ahead of time and was greeted on the phone by Joe Troutman, a salesman at the dealership. He made sure the car was there and pulled it aside while we drove there. Once there it was a smooth process and we ended up buying a 2013 Ford Explorer in great condition. Joe even met us there on a Thursday which was his day off. Super new and clean Lexus dealership if in need of a Lexus.
I dealt with John Rider from Bergey's and he assisted me throughout the process, showing me alternatives at all my price points. At the end of the day I got the car I wanted at a very fair price. Great experience!!
Not your typical dealership. This family friendly dealership makes car buying stress free. We just purchased a GMC Terrain here and the process was so smooth thanks to John Rider and his team. I sent an email requesting a quote, which John promptly replied to. I spoke with him on the phone and he set up all the financing with the business manager. By the end of the day we were driving home in our new vehicle. I would highly recommend Bergey's and make sure to ask for John Rider. This was the easiest car buying experience I've ever had.
We found a car that we were very interested in online. We called Bergey's and made an appointment to see and test drive the car. When we arrived, Scott Dement had the car ready for us to see it and since we liked it, we took it for a test drive. We were also trading in a car, which Bergey's assessed our trade in while we were test driving the new car. We got a very fair deal for the trade in, the price was a good deal for the new car so we purchased the car. Scott had the car detailed again, (I think it looked great when we test drove it). The car was inspected for a full year. The entire process was very smooth. I would highly recommend Bergey's!
Staff is always friendly and knowledgeable. Service is always thorough, efficient, and quick. Facilities are always clean. I love coming to this dealership. Coming from a distance but well worth it.
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