I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Very comfortable but MPG is terrible.
by DMJ60 from Endicott, NY
January 1, 2019
Very comfortable. Many usb, 12v receptacles. Very large storage space. Nice being a bit higher than other vehicles. Rear window tint is great for night driving. But only 14.0 MPG.. Mileage is way worse than expected.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
by Michele from Sandy Creek NY
November 19, 2018
This vehicle exceeds all my needs and wants. Has more standard "extras" on it than expected. Roomy for family vehicle. Rides very smoothly and handles great. Excellent power and acceleration.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
by Elaerin from Sharonville, OH
January 7, 2019
I’m waiting to sign the papers to buy a 2015 Acadia AWD SLE-2. Took it for a test drive and it has what I want for my family. I can’t wait to take it home!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Safe and great in snow
by Stiv from Erie, PA
December 24, 2018
This SUV met all of my needs. Safe, comfortable, durable, good lines, attractive interior, excellent in heavy, slippery or deep snow, large cargo and comfortably fits seven (7) adults.
After I was low balled by KBB, I decided to sell my car privately. Carvana made me a fair market value price. The process was easy, quick and enjoyable. I truly recommend them.
by Kelly M from Dublin, CA
December 18, 2018
We needed to retire our old minivan. Was looking for something mid-sized that could still accommodate our family of 5. So far, we're impressed! It has all the room we need, is very comfortable and rides like a dream. The only down side is the cupholders are a bit small, but in the grand scheme of things, that's small potatoes.
Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!
Water leak front window stabiltrak problems
by Candice92 from Union mills In
January 13, 2019
This is a roomy vehicle and nice to drive . Accept it has more problems then anyone should have in one vehicle . We bought it with 39,000 miles and 3 days later figured out that the front windshield was leaking and dripping into my steering column . The dealership would not take the vehicle back. So I had gmc involved . They gave a warranty for 30,000 additional miles . Within a month later it was a snow storm I was trying to get home and guess what the belt comes off . They tell me I drove it into a snow bank . I say it was not and we live in Indiana and we get snow . So I can’t drive it in the winter now ? There r documented moments where we would lose steering while Turning . And the car would stall . I returned it to the dealership notified gmc and told them I was not coming back for the vehicle . I felt it had to do with water damage because the vehicle had been sitting on the lot in rain snow and ice for months . They gave me my 5 th loaner car and said they would not call until everything was fixed . I still did not want to keep the car felt it was unsafe for my teen to drive . Every light on the vehicle is on constantly and my auto start no longer works . Now the Stabili Trak light is on we get reduced engine power while driving 70 miles an the car just gives out . Pretty sure I smelled something burning the other day . And at that time the vehicle was not having this problem . Maybe GMC just wants these vehicles to catch fire and burn to the ground so they can keep looking the other way !!!! 🤬
Alexander and the staff at Riverside Chevrolet made my truck buying experience so easy and fast!! They even paid off my old car in full!!! Most dealers only offered me 1/2 of what they paid for my trade in! They helped me get a much lower interest rate on my new truck even though my credit is less
JUNK IN SHOULD HAVE BOUGTH IMPORT
by zoey from albany,n.y.
November 21, 2018
A/C COMES ON WHEN HEAT IS ON? ABS PROBLEMS DEALER DOESNT KNOW WHATS WRONG? ALLWHEEL SHUTS OFF.? 2014 JUNK I'LL NEVER BUY ANOTHER AMERICAN CAR AGAIN
With the help of Brandon Horton, David Blanco, and Todd Klingbeil we had a great experience. My son LOVES his new car! From start to finish we were dealing with professionals.
Use it for everything.
by Jlarse35 from FL
November 18, 2018
Towed my fiat across the country with it. Haul my family around every day. Little mx, strong go ahead. We haul stuff all over the place. The seats fold flat so we can fit tons in the back.
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