I want to start off by saying thank you to Steve Goff and the LaFontaine of Birch Run team. The work put in for the second time within 3 months is wonderful. Bought a car a few months back and bought another recently, with two different sellers but the same energy. Highly reccomend Steve Goff he gets the job done and you won't be disappointed. He wants you to be happy and comfortable and not to just sell you a car. Thanks again to Steve and everyone who was involved!!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Bill LANG BAY CITY MI I own Toyota Tacoma and there service has been out standing. Pat Rohde your sales person has been out standing; knowledgeable, helpful, and not pushy! We did not close the deal but was due to a problem at my end. I will be back and recommend your dealership and Pat to others and that does happen often!
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I was in the market for a used Jeep product. They had an excellent inventory of vehicles and great pricing. The salesman was very accommodating about showing what I wanted to see as well as letting me drive what I wanted.
The purchase went seamlessly and was quick and easy.
My only complaint was that I messaged this dealer through Cars.com about a vehicle and never received a response.
Burt Watson takes care of all six of my cars and schedules me in around my needs. I am either provided a ride or given with a loaner. The quotes provided take in my preference for parts and I never get a long list of items that are just extra revenue for the dealership. Communication is always timely during repair processes. There is literally nowhere else I will go!
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Was not impressed at all with Holly K. I left there and went to another dealer in Bay City and bought a new car two days later!!
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