Excellent service with Nat. Everything we asked he accommodated. We dealt with Nat via email and phone and was a very pleasant experience. First time buying a vehicle this way, sight unseen, except for pictures he sent.
I searched the internet for a very specific car. MJ Automotive did a terrific job trying to earn my business. They were easy to communicate with and had great follow up. I wish I could have bought fro them, but I found a better match to my desires than they had available.
I had a 2017 GMC Sierra built by Brustolon. Customer service was great throughout the whole build and delivery process. Email updates throughout the process to keep me informed on the progress of the vehicle GMC was building for me. Sales personnel were proficient in vehicle options for various models and could answer any questions I had. Would definitely purchase another vehicle from this dealership and highly recommend to others!
My Husband and I had stopped by Cargill Chevy late Saturday evening during Memorial Day weekend to check out an suv we were very interested in. We didn’t really expect to make a purchase right away but as soon as we saw the Audi SQ5 in person - for a great price, we just had to have it. Our sales guy, Jason H. was very patient and helpful. He had made the process very “pain free” and there was no pressure at all towards purchasing the vehicle, and also we love how everyone was very laid back there. We highly recommend Cargill to everyone. Thank you again Jason H.!
-Rina & Josh
We had a great experience at Gengras! Jessica Spevada was very helpful and made the process very easy! We definitely would recommend the dealership! Everyone associated with the process was extremely helpful!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
The personnel at this dealership are very professional. They are no non-sense, straight talking people who listen to questions and give answers that don't make you feel degraded. They treated me with the utmost respect and on the day of delivery the salesman took all the time I needed to be comfortable with the vehicles features. I even when back the next day with a question and was treated like I was a member of the family. Not only did they answer the question they assured me that they were going to be there for any questions in the future. It's nice to know that I will not be forgotten now that I have completed the deal and taken ownership of the vehicle.
I wish more dealerships would look to Brustolon for guidance in how to treat people.
My hats off to the entire staff at Brustolon's - Keep up the good work.
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