We were able to get a good price on the vehicle. Communication with the dealership was poor. I would email with the person i was working with and then not hear anything from them at all after asking questions about the vehicles i was looking at
We have purchased a new 2013 Cadilac CTS and a new 2017 Buick Envision from Brotherton over the past few years. We not only had great experiences, but we also made friends. Very honest and fair.
My Service Representative is Lindsey who is extremely professional. She set up my appointment and monitored my car throughout the service process, updating me throughout. Her excellent automotive knowledge made me feel comfortable that I brought my car to the right place. My car was taken in on time, and completed at the estimated time, including a car wash and vacuum. Thank you.
I purchased two vehicles in October. I recently went to have my tires rotated at another company only to find out that my truck and tires on it That were not rated for my truck. I contacted Brotherton The sales person that I purchased a truck from and met with sales manager . They recognize that there was a problem with the tires and replace them for me at no cost to me. I will never buy a vehicle anywhere else this company and their staff are amazing!
When I entered Brotherton Cadillac Buick, to buy my second new vehicle from them, John made me a deal that I could not pass up. He worked hard to achieve my budgetary goal. Brotherton is a quality dealership with quality staff from sales to service.
I purchased a used Subaru Outback from Brotherton. You never know exactly how good of a deal you got, but I think I did reasonably well. One thing that stuck in my mind during the negotiation was that the salesman told me they were a business that stood by their cars, something I took at the time as an eager salesman trying to close a deal. Unfortunately on the way home, I discovered that the clutch was slipping badly in 4th and 5th gear. I was sweating as I drove back to the dealership, because replacing the clutch on a Subaru is a relatively expensive task. Much to my relief, Brotherton took care of the problem on their own dime, something I'm sure a shadier dealer would have told me was my problem to fix. I'm taking a point off for customer service because I always had to call them for updates on the repairs despite them saying they would call, but otherwise I was very happy with the results. Brotherton had more integrity than I was expecting from a car dealer, and I would highly recommend them to anyone.
I just brought my car in for service and was treated awesome by everyone! Love my car! I bought it from Ryan Anderson, but he moved to Spokane... Sad! Miss that dude! Always happy to visit the dealership!
From start to finish, probably the best experience possible. The sales people were helpful and patient while I looked at multiple cars on the lot. I did a test drive with my salesperson who made the drive fun, it was like driving around with a buddy. He suggested, without me having to ask, that I take the car for a few hours to show my wife. Very down to earth, yet professional people that also made the buying process as fast as I could possibly have asked for. I got a great deal and it hardly seemed like I was there an hour.
I have bought a few cars in my life and I always end up spending the day at the dealer. Yesterday was the best car buying experience I have ever had. We had an appointment with Michael Cady at 11:45. We ended up getting there almost an hour early and he was ready to help. The car was in great condition except for a couple deep scratches and dents on the back bumper. Michael and his boss explained to me that they would fix it at no cost. The price on the vehicle was amazing to start and the price they offered for my car was great also. My husband and I were out of the dealership in 3 hours. Michael Cady made this car buying experience one of a kind. I would highly recommend Jet Chevrolet to anyone wanting a new or used car.
I strolled into Jet Chevrolet figuring I would just browse and see what was out there. I didn't need a new car but would still like to see what my numbers would be on my dream car, a Chevrolet Camaro. After speaking with Matt for a bit and telling him what I could and couldn't do, he was able to get me into my dream car mere hours after I walked in. Mark was also very helpful and made it feel less like the standard buying procedure you have with other dealerships. Small family owned dealership that treats its customers like extended family. This probably won't be my last car I buy from them either. Thanks Jet!
I was in a car accident just a few days ago which totaled my car out so i need a car i always wanted a Cadillac so i started searching for one i checked many dealers websites and Larson Cadillac has the best prices
I went in to Larson to check out a Cadillac i really liked on their website the price and mileage the car were perfect for what i wanted
I was amazed at the features this car had and for the price i couldn't let it go
Luke Campo and Krystyan Yevstifieieva two very knowledgeable and amazing Sales people helped me with the paper work showed me all the features on the car and how to use them
Terry Goble the finance Manager Department was able to find me a great percentage rate and made the paperwork process very easy
I honestly have to say my experience of buying a car from Larson Cadillac was the best experience and less painful car buying experience I've ever had
Hands down the most helpful and knowledgeable and friendly sales team and Financing Department I've ever Delt with
Thank you: Krystyan Yevstifieieva
Luke Campo and Terry Goble
I 100% recommend Larson Cadillac
We bought our 5th or 6th vehicle from HOF and had a pretty good experience. It is always a challenge to meet on price but that seems to happen at all dealerships. Our salesperson was kind enough to bring the final paperwork to our home since we were unable to get to the dealership during their regular hours. (We live 2 miles from them.) If you need a vehicle ask for Raj- he delivers old style customer service like courtesy phone calls and he always follows up on email.
I bought a 4runner couple weeks ago with the assistance of Corey, the saleman. Corey is friendly and good help. In addition, the Corn Motors store provide good service and easy to deal, no stress neither push to buy. Definitely I recommend to my friends or relatives to visit for a drive test with Corey and Corn Motors. Thank you Corey and company.
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