My husband and I visited Chesrown the Sunday prior to Labor Day and they were extremely busy given they are one of the few dealerships open on Sunday and it was a holiday weekend. Salesman Joey Powell assisted us as we test drove several vehicles and ultimately purchases a 2018 Chevy Silverado truck. Joey’s patience, product knowledge and sales approach coupled with Chevron’s ease in transacting business made for a pleasant buy/trade vehicle experience. We highly recommend Chesrown to those contemplating a vehicle purchase. Customers for life - the Queen family.
I normally hate car shopping and have been stressing about going because you always get a pushy salesperson that tries to put you in a vehicle you don't want and then tries to tell you that purchasing a vehicle is a good investment.... let's be real here, no car is a good investment. A couple guys I work with mentioned going to Chesrown in Delaware so I decided to check them out. I love the fact that they offer free oil changes and tire rotations, and the selection of vehicles was great. I found the perfect car for me and drove off the lot the same day with it. My sales guy, Shayne, was friendly, down to earth, and easy to talk to. He kept us laughing through the process and kept us updated on things (paperwork, etc.). I've had my car a week and so far no issues. I would definitely go back to Chesrown and recommend Shayne and Chesrown to anyone I come across.
I worked with Joe in the used car department, and he was great. I found a vehicle on their website, but live about two hours away from them. Joe provided photos, safety check details, and when I was ready to visit the dealer, he made sure the vehicle was ready and waiting for me to look at and test drive. Ed in the finance dept. was also excellent. We worked with him over the phone before our visit, and once I decided to buy the vehicle, the remaining process went quickly and without issue. Sign a few papers, drive home in a new truck! I'd recommend both of them.
I have leased two cars from Chesrown and my experiences have always been great!! This time I worked with Tony Coffey. The service was exceptional! Instead of dreading the experience, it was fun, quick, painless and stress/pressure free! Contact Tony if you are in the market for a new vehicle!
Working with John and Travis was great. I had a unique situation with a trade-in and they didn't bat an eye. I also knew exactly what car I wanted and they didn't try to upsell me on other vehicles. The process was painless. They were transparent with the pricing which was helpful. The great was in great shape and had multiple repairs done before being listed for sale. I found a few minor things during a test drive and they agreed to fix these without any hesitation. You can tell that they have a lot of fun in the office and enjoy what they do. It was refreshing to deal with real people. I would highly recommend!
Made the short trip (20 minutes) from Columbus to London and bought a new Ram pickup. This was the best customer experience I’ve had in years buying a vehicle. These guys are new to Central Ohio although some key staff are from the area. You have to check these people out....you won’t be disappointed.
Went to Coughlin Hyundai in Heath on 10/27/18 to test drive a 2019 Sonata and look over a 2018 Sonata Limited 2.0 Turbo that was on showroom floor. Plan was to get a 2019 Limited in the Spring and order what we wanted for color etc. Being a 10 year Sonata owner we were satisfied with Hyundai.
We were met by Chip Price, sales associate and we first off saw the most beautiful gray Limited on the floor and it was getting serious. Chip got us into a Sport Sonata 2019 and loved it on the test drive.
Chip went over the many great features of the 2018 Limited and we were sold on it. We decided to get some numbers. With the great deal we were given on the Limited, we closed the deal.
I went back the next day after all financing was finalized by Jim Brown and signed the paperwork. Wife and I returned a few days later to pick up our awesome car(after Polysteel Coating applied). Chip spent over and hour going over the techy stuff with my wife and I so she could feel comfortable since she will be primary driver.
Chip and Jim were 5 star from the get go. All personnel were friendly and greeted us each time we came.
Looking for a new car? Head to Coughlin Hyundai Heath and you will never regret it.
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