Used hatchbacks for sale near Upper Montclair, NJ

i had an issue with a bad transfer case on a 2013 328i. I had complained of a noise in that car for a year or so but it was never formally documented in service log. Finally it was found that it was the transfer case.. 4K part. my extended warranty was over. I was very upset. however, i want to thank Tim Stone, Service manager and John the deal GM for going out of their way to look at this matter and at the end fix it with no charge. I really appreciated their efforts! They were sensitive to a customers predicament and did the right thing. Thank you! However, my experience with BMW North America Customer Service was horrible. Those folks know absolutely nothing about cars. Why do they work at BMW? Not a good front for BMW to have folks that do not know literally nothing about BMW or mechanics answering phones and talking to clients. She also told me that i could not speak to anyone above her as her manager was HR and did not know cars. Hmmm, i hope someone at BMW headquarters is reading this.

I purchased a new vehicle. My BMW rep was Luis Reyes. I have been buying new cars for many years. Working with Luis was the best overall experience I can recall. Always available, knowledgeable and courteous. I have had post sales interactions with him and the same high level of attention and courtesy was extended to me. Thank you Luis!

Had a great experience at Luxury motors Greatneck location. Hector is a great sales rep and Val is a great financial officer. The staff was very courteous and nice. I left very satisfied with my purchase. I recommend this place.

Great service! no hassle easy transaction. Excellent customer service, Thx Bryan Peral for your patience and support!

I own a 2022 Model S Plaid and all I can say is it is the best car I have ever owned in my life. This includes everything from Luxury sedans to my once beloved 911 Cab. It is fast, attractive and seats 5 :-)

Best experience I've ever had at a car dealership. Mathias is an incredible sales person from test drive to price negotiations. I walked out feeling like I got a great deal.

My recent experience at Open Road BMW far exceeded my expectations. After dealing with poor service and feeling taken advantage of by three other dealerships, I was understandably hesitant to try again. However, I decided to give it one more shot—and I’m so glad I did. From the moment I arrived, Kara provided outstanding service. She was professional, knowledgeable, and genuinely helpful—never pushy or dismissive. Her courteous and attentive approach made the entire process smooth and enjoyable. I was able to find exactly what I was looking for—a Lexus RX Sport—and I couldn't be more thrilled with my purchase. A special thank you as well to the team member who assisted with the financing process; their support and efficiency were greatly appreciated. Overall, Open Road BMW delivered a level of service that restored my confidence in the car-buying experience.

I recently had a great shopping experience at European Masters with a salesperson Luis. He was very courteous and professional, obviously having customer`s best interest in mind. I initially contacted them over the phone and spoke to melissa, an internet sales rep. She politely answered all my questions and made an appointment for the following Monday. Upon arrival a vehicle of my interest was all prepped and shining. All in all I did spend there quite some time including a test drive, applying for financing, which turned out to be of better terms than my own that I previously was approved for and signing a contract. At the end of the day I drove off in my new car and was very satisfied with the process. Being a 3yr old the car had a highway mileage in Pennsylvania and drove and felt like new. Before this place I shopped in two other dealerships in Long Island and they both felt very disorganised and unprofessional. This place has a great selection of premium higher-end European cars, mostly BMW, Benz, Porsche. The condition of each looked top notch. And best part was that they walk their talk by following their promise and reconditioning some worn off part that didn`t look the best. Thank you, guys, thank you, Luis.

I chose the M package with 20" wheels because it presented a sporty look and a lower stance. Comfortable, quiet and very good gas milage. The rear hatch provides you SUV capacity without detracting from the style of the car. Very pleased with my choice

I have to say, this is my 4th stop within 3 days before I pull the trigger on the 2020 BMW X5 at Import Masters. I was surprised how I was treated considering I was way underdressed for the occasion. Most sales people would think WHAT THE xxxx IS HE DOING HERE LOOKING AT BMW X5. Edwin was very nice and made sure I was taken care of properly. All the staff are very friendly, even the little guys who are cleaning and waxing cars. They gave me all the information I need it on how to take care of the car. I highly recommend the place and make sure you don’t forget to check out and cruise around the neighborhood. You won’t regret it. xxxx a lot better than some other places I have been to. I advise you to make an appointment before coming in so they can bring it to the showroom. They have so many cars that almost stack on top of each other.

Love it everything we expected the drive and handling is perfect we love how it looks and works. We highly recommend this vehicle wished had purchased sooner.

been going to this dealership for over 7 years and the sales person are always the same understanding what you need and truthful. they try to help to put you on a new car very courteous . always come out with a new car!

I traded in a 2017 Honda CR-V Touring because it was going to to cost more to fix the major issues (as a second owner I did not know the CR-V had that many things wrong). I put money down on the Civic Sport that I was going to use for the repairs. I do have to say it's a nice car and I hope it will last longer than I expect. That being said I didn't want to buy another Honda but I did go to a dealership that I trust more than anybody else. I will come back and further my review once I have 5,000 miles on it.

Great experience with Brian Sung! He helped me get the car I wanted. He is very patient and would answer all of your questions. Would recommend.

By far my favorite BMW I’ve owed. The M Package gives it the sporty look and that fun drive . I just love this vehicle .

My 2013 6-speed VW R is simply a blast to drive! Before I bought my brand new black 4-door VW Golf R, I drove a much larger car, the 2004 VW V8 Touareg and I loved it. But after 10 years and with my kids grown and driving their own cars, I was initially interested in downsizing and intrigued by the amazing mileage advertised for the Golf Diesel -(this was long before VW was burned by the Diesel scam). At the time my VW dealer replied to my questions about leather seats saying "sorry no leather". Then he said, wait, have you heard of the Golf R? No, I’d never heard of the car but it had the leather seats and I test drove both of the two 6-speed models my dealer had on the lot. I bought the 4 door version and have never regretted it. My Golf R makes city and highway driving a pleasure. Something like a small land rocket or driving a really fast but very safe go-cart, especially so on the highway. And while I'm not interested in always jumping to the head of the traffic mosh, when I need it, by simply downshifting to 5th gear and from there powering up to 6th, I'm able to quickly scoot by the traffic and be on my way. I love the fantastic handling of the 4 wheel always-on drive that’s stock on the R. The rock-solid stability of my R is just outstanding. Invariably, my passengers are at first scared and then quickly amazed at the R's ability to tightly hug the road - even the steepest curves - while I'm accelerating into a highway on ramp, or smoothly passing other cars in the midst of heavy rain or in a snow storm! The auto-adjusted headlights with their auto washer squirt never fail to impress as with the many other safety features that came stock with the R's amazing build from the VW factory in Wiesbaden Germany. This is a very special little hatchback. Something like only 4000 were built for worldwide sales in 2013. To be perfectly honest, I knew very little of this when I bought the car. Since driving it I have come to learn and appreciate the brilliant pedigree of VW’s passion, heritage, and craftsmanship that are what makes my 2013 VW R the amazing little land rocket I so love!

Very pleasant to talk to. Problem was they are only internet people not actual sales people. Their price was somewhat high PLUS the added a document fee of $900. That alone would kill the deal. There are many Stelvios available at this time and prices have been coming down. I am not in a rush.

I had a fantastic experience at Audi Great Neck, thanks to Kit! He was incredibly knowledgeable and made the entire process easy. The only problem I had was selecting the car I wanted because the dealership has a huge and possibly the best selection of pre-owned vehicles, and Kit went above and beyond to help me find the perfect fit. At the end of the purchase, I got to meet Ali, one of the directors at the dealership. Ali was very professional and ensured me that if I had any issues, he would see to it that all my issues are resolved. I Highly recommend Audi Great Neck for anyone looking for a car!

Audi is great. My 4th. There is a problem with the on-board computer. There's supposed to be an update to fix it, but hasn't happened as of yet. It becomes annoying, and one time had to have service department reboot to make it functional. Still have occasional issues.

Before this, I’d been to two other dealerships, and felt like I wasn’t a customer, but they were doing me a favor. Here you don’t feel out of place. They spoke to me normally.

I ONLY by used cars at Salit Auto. Fantastic experience! Honest people and they only sell you cars that last! Salit takes the time to speak with you and understand what exactly you are looking for in a used car. A pleasure to work with.

I love my VW Beetle! It's adorable and the color combination- chef's kiss. It picks up speed nicely and I find mine to be pretty reliable. It needs a little TLC if you buy it used, but it's definitely worth it. Plus, it can double as a fun summer car if you have a convertible. Buy a VW! :))

Very easy buying process, very nice staff they truly make this can be stressful process stress free and relaxing which is really important coming there after work

Previously we have owned a 2016 Mazda Hatchback with the 2.0 liter engine and manual transmission. Our biggest complaint with that car was the lack of power. We were not expecting a performance car, but the 2 liter engine in that car was just anemic. My wife didn't feel safe trying to pull out into traffic. We recently purchased a 2024 Mazda 3 Premium with 2.5 liter engine and manual transmission. While still not feeling like a sports car (it is not one) it does have considerably more torque than the 2016 we owned previously. Things we like about the 2024 model: - the bump in power - fuel economy - the interior. the seats are somewhat firm, but comfy. The dash is nicely layed out - the buttons on the console are useful - heater/AC controls are buttons and knobs - easy to use - the heater fan! We have had several Mazdas, and the fan has always been underpowered. the fan in this car is adequate - two driver settings that will put the seat in the correct position, as well as let you set the brightness of the heads up display - seat heaters Things we don't like: - auto sensing wipers. the only way to use the intermittent wipers is with the 'auto' setting, and it operates properly only intermittently at best - the door for the gas filler. it is not difficult, but if you don't know how to do it, you may need to google (what I had to do at the gas station) - Fully electric parking brake - I would prefer a manually operated brake. - The pedal area is somewhat narrow. I have somewhat wide feet, so I have to keep that in mind, as some shoes make driving cumbersome. The reliability question was required, which is a rather lame requirement when one has owned a car for a month. I gave it 3 stars as I have no idea yet as to the reliability.

I had an outstanding experience at Toyota City! From the moment I started browsing online to walking through the dealership doors, everything was seamless. I was greeted warmly upon arrival and had the pleasure of working with Afzal Siraj, who was an excellent sales professional—knowledgeable, patient, and truly invested in helping me find the right vehicle. A special shout-out to Joseph Croce, who took the time to walk me through every detail of my pre-owned 4Runner. His thorough explanation and attention to detail made me feel even more confident in my purchase. Also, a big thank you to David Pena, who went over all the documents with a clear and thorough explanation before signing, ensuring everything was transparent and easy to understand. The entire process was smooth, professional, and enjoyable. If you’re looking for a dealership that values customer service and provides a hassle-free experience, Toyota City is the place to go! Highly recommend!

All done on the phone and whatever it said on cars.com that was what I paid. The salesman was very courteous.

This car has been excellent with all the safety features available. Purchasing it was also easy with the help of Paul at AutoNation Toyota in Corpus Christi, TX. Would recommend anyone looking for a car to go there.

I have been driving bmw for so many years. This is the only brand I’ll buy. Shirley sold me the car and she’s so nice.

Having Mike Elder and his team relocate to Manhasset is a proverbial wish come true! As a local resident, I couldn’t be more pleased. I currently lease two vehicles from their former Queens location, where their pricing was truly unbeatable — and, just as importantly, their level of service was second to none. It’s an absolute pleasure to have Mike and his team now right here in my backyard. Extending a warm welcome to him and his incredible staff. BTW, I just got into a new car - Thanks Mike!