Staff was very helpful, made all my requests happen.
by kimkimmike from DealerRater.com
December 4, 2018
Traded soon to be 5 year old truck for new truck. Juan was on top of his game. Got my payment where I needed it to be. My sales tax was close to 300.00 more than I expected but Steven Williams in finance helped me get longer to pay it. Overall a very good experience!
by 1st Time Honda Owner from Oakton, VA
January 11, 2019
This car met all of my needs in the areas of comfort and safety. The back up camera is better than most (very large clear screen), a USB port in the console, CD player, daytime running lights/fog lights. It's sporty and has dual exhaust that make it a peppy 4 cylinder when needed.
I had a few different issues coming into the service department. My advisors assured me that he could get everything I needed fixed in a timely manner. I had mentioned a few things and he immediately knew of the updates my vehicle needed to function properly
Most reliable car, perfect for family!
by Jackie & Chris from Boise, ID
January 6, 2019
Our Honda Accord has been the perfect fit for our work and family needs! Very reliable, great gas mileage and the car just looks good inside and out!
Salesman, Mr Dewond Smith was excellent. Thanks for helping us purchase our new Sienna. You were great and we loved our visit. We will tell our friends to come see you. Thanks again
Most Reliable Car I’ve Owned
by Swnewby from Raleigh, NC
January 3, 2019
I love this car. I own the base model (LX) So it doesn’t have some of the fancy features, but it’s all I need and more. It’s very smooth and has great pick up for a four-cylinder. The sport mode comes in handy when fighting traffic. Cosmetically, I wish the LX version had the LED strip lights, larger rims, and tinted windows. But All these can easily be added for under $1000. The reason I gave four stars under comfort is because I am 6’4” and wish I had just about 2 more inches of legroom. But that’s hardly the car’s fault. im quite used to it.
Service was done fast and friendly. Thank you I had to replace my bmw emblem last month and it came off in the wash bay. I had to go find it myself. I priced replacement of them emblem in parts department and it was over 5 times marked up from eBay. I was told it was a different part but upon inspection of both, it was the same. I left with leaving the impression that the person I spoke with was correct about it being a different kind of part. Some times simple things make no difference and the feeling of being superior matter more to some than others. Just a note. Antwon was not responsible for any of this. He was super and made me feel like I should have stayed speaking with him instead of pointing out the emblem as missing to the most available person in service once I noticed the problem.
Excellent car purchase
by JackS from Vero Beach, Florida
January 13, 2019
This car was everything I wanted plus more! Ride is so smooth and still has that new car smell which is awesome. Great ride, great purchase.
Our car buying experience at Acura of Little Rock was a pleasure. All the sales and administrative staff involved in our transaction were professional and friendly.
issue with ANC - no known fix
by jdegennaro001 from NJ,
January 14, 2019
A few days before this past Christmas I moved from an Altima lease to a ’18 Accord EX lease. I ended up paying a little more than what I wanted but was happy with the vehicle features. Unfortunately, immediately (let me note that I accepted the vehicle with less than 10 miles on it) I began having an issue with the vehicle. At certain speeds (mainly the normal traveling speeds), there will be a consistent, high pitch feedback / vibration from the speakers. It is an unmanageable noise. When I raise the radio volume past a certain setting the noise will cease. If I have others in the car, this is a major nuisance as nobody can hear anyone else.
I have had the car checked by one of your service technicians (who had been helpful to date) and was notified that this is an issue with the Automatic Nosie Canceling (ANC) system. Most disappointingly, I was notified by the technician that this is a known issue with the ’18 Accords and that there is NO KNOWN FIX. And the issue apparently is worse in cold weather. I brought the vehicle back for a second repair as there was a procedure that he wanted to execute as recommended by engineering. Unfortunately, that procedure did nothing to remedy the situation. I was instructed that my only options at this point are to drive with an open window (as that disables the ANC) or unplug the ANC (but not know are the potential negative downstream implications). The service department also said, engineering at some point will have a fix and basically I just need to deal with it.
First of all, I'll say that everyone was very nice to us. However, every little detail about the sale took forever. I was there for hours on two different days trying to get the deal done. The finance director wouldn't budge on the price of the car & even tricked us into paying way more for it than I wanted to (even with a trade in)! I went back to see if I could remove the extra service agreement( $3,000)but they said it wouldn't make my monthly payments any lower. He was such a coward, he didn't even show his face or try to communicate with us after that. You're not that busy or special, hun. They only care about getting your money. Wolves in sheep's clothing...
by Tigah from Hollywood, FL
January 11, 2019
This my tenth Honda that I’ve owned. I’ve got three problems with this sport trim. From bad to worse it goes as follows;
•1-there’s this grinding rotating annoying front wheel noise.
•2-there’s this awful wind/road noise that’s seeping in from the window and/or door area.
•3-front seats are extremely uncomfortable.
I only have 11k on this vehicle.
Austin helped coordinate my Honda repairs quickly and professionally. He is one of the best service department professionals I have encountered in more than 30 years of taking care of cars...he makes it a pleasure to work with the good folks at McClarty Honda in Little Rock, AR.
Never disappointed by my Honda
by KimLongIsland from Hauppauge, NY
January 5, 2019
Very roomy in the back. Great handing and mpg. Very reliable. It’s my 6th Honda and I have the Oddessey and Pilot too. I have to say the sedan’s armrest are lacking compared to the other two models.
I was highly satisfied with the efficiency in which Joe McCaig, and Matthew Jones had my airbags replaced, along with fixing both the air filter and drive belt. Plus, you get a free oil change if you download their app.
The gas consumption is good
by T.W. Choy from New York
January 2, 2019
The performance and realibilities is good. Very spacious . Interior and exterior design features are sophisticated and the road holding is good. Highly recommended to my friends
I recently purchased a 2017 Honda CR-V EX from Russell Honda. I can honestly say that it was the best experience I've ever had buying a new car. Everyone was very professional and I never felt pressured. In the past, I've had buyers remorse, BUT not this time. I love my CR-V so much! If you're looking to buy a Honda, I urge you to go see the folks at Russell Honda. Jimmy Landrum is the BEST salesman!
Will drive it forever
by PuccaBean from Philadelphia PA
January 12, 2019
The Honda Accord has won so many awards over the years for a reason. Just as you would expect from any midsize Japanese sedan, the value is hard to beat. The exterior styling is modern without being overachieving. Personally I think all the chrome accents give Accord an upscale touch. The interior is very well laid out with all the controls in intuitive places (I own the LX model which doesn't have the touchscreen audio controls). The materials are a good mix, neither feeling too cheap but definitely won't be confused for a luxury sedan. Gas mileage is great. I live in Philadelphia where there is either a stop sign or red light at every block, so my city gas mileage is nowhere near the EPA estimated (I'm lucky to get 17 mpg in center city Philly), but on the highway, especially on longer drives, it will achieve over 40 mpg in eco-mode (over a 600 mile range on a full tank). However, this isn't to say the Accord is without its shortcomings. The voice controls seem to be very difficult to operate and it never understands what I'm saying. The cabin is not well isolated from road and wind noise at highway speeds. Despite being one of the better CVT transmissions I've driven, the shifts can be a bit untimely and unpredictable, particularly on twisty and hilly roads. All in all, every time I ride or drive in another modern midsize sedan, I'm still convinced the Accord is better.
Very helpful and friendly people... they alway taking care their customers and anything
So far so good!
by Nej516 from Atlanta
December 27, 2018
After a year of research about the 2 door accord I finally purchased it about a month ago. Does well on gas, works and drives amazing. I am so happy with this purchase. Give you a sporty feel without the sports car price.
Super friendly and helpful service got done quick as well! They made me feel as if I was in a secondary family waiting for my trucks light to be fixed
by JG from Richmond, Va.
January 13, 2019
I previously owned a 2004 Honda Accord. This 2017 is a great car also! It meets all my expectations. I wanted a 2018, but found out that Honda was no longer going to make 6 cylinder accords. I am happy with my purchase.
great no problems, had a appointment at 10 am service person greeted me in timely manor, offered me something to drink, told me it would be about an hour and only took 45 minutes.
Super sweet ride, great value certified preowned.
by Nanc from Milford, PA
January 6, 2019
Reliablility was first priority. Style and technology was huge bonus for me. Ride is comfortable, rear and side cam awesome. Car buying process was smooth after much anticipation of stress turned into best experience. Im very happy right now!😊
I visited your dealership last week and Lee Richardson was the salesman that waited on me. He was very knowledgeable about the vehicles that he showed me. He was very helpful and answered all of my questions. When I am ready to make my purchase I will contact Lee and buy from him.
by mmill328 from LOUISVILLE,Ky
January 14, 2019
This car is just what I was looking for. I was driving a Charger so I'm used to plenty of room and power. This is more of a mid-size car with plenty of interior room. The engine is a 1.5 L 4 cylinder turbo which makes it great on gas and has plenty of get up and go.
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