I would like to express my sincere thanks to iur salesman Gerry Rue , and all the staff for all they did to make this the best experience we have had in a long time.We would and have told everyone who asks us .How outstanding everything was. KEEP UP THE GOOD WORK!
Brian was extremely patient and knowledgeable about the KIA Sportage & Sorento. He was very attentive. He was the only sales person working on a snowy bad weather day - excellent work ethic. Kept in touch with us continually & followed through on all requests. GREAT sales person!!!
Dan Cahill made buying a new car very easy. We came in and test drove last week and went through my buying service at work. He honored the price and spent 45 minutes going over the features. Great Job!
I was pleased overall with the level of customer service. I got the number After going back and forth a couple of times, I was able to get very close to the number I wanted. Mark Rivers was very personable. I would purchase and highly recommend Honda of Annapolis.
After prior email contact, Salesperson Mark Rivers, had 2 vehicles ready for inspection and test drive. I chose a Honda Certified pre owned CR V. Vehicle was well priced and maintained by the dealership. All maintenance records and Carfax report included. Drove away feeling very confident about my purchase.
Thought we would give i.g. Burton a try. They had the car we wanted & the price we could afford. Chris was outstanding, low key. I didn't feel like he was hounding me. He made the car buying process simple and easy. I would/will recommend i.g. Burton to anyone wanting a car, and Chris in particular.
The process for purchasing a new Accord was seamless and without the sometimes tiresome back and forth. The manager Steve and my consultant Mark bent over backwards for me. Go to Annapolis for service and the best sales team.
Honda of Annapolis and their staff made my experience so easy. No stress car buying and friendly knowledgable staff. I walked in off the street looking for a used car and they put me in a brand new one in the same price range.
In all my years of experience i have never seen a better crew nor had a better experience.
I was looking for a used Honda Fit. I found a Fit that is above and beyond my expectations (looked brand new) and purchased it at an excellent price, from Keith at Honda of Annapolis. I have to say it's the best experience I've ever had buying a car. Keith was professional, personable, patient, informative, and even stayed late to ensure my financing experience went smoothly. If you need a car I HIGHLY recommend seeing Keith at Honda of Annapolis !!!!
Skip Tate was amazing to deal with. After calling and leaving a message at 4:43pm Monday January 15, 2018, i promptly received a call back and within 30 minutes the total number were discussed with me on the phone. By 5:30pm the price I had in mind was agreed to with the management team and by 6pm Skip was able to work with Finance to beat the financing rate published by my Credit Union. At 8pm I was at land rover signing off the last few documents and 8:45pm out the door. Skip and the team went above and beyond to ensure the deal was closed and i left with the car. Will always recommend the smooth no story telling sales pitch and informed set of sales representatives to all who are searching for a new or used car. Highly recommend this dealer and please ask for skip.
Looked all around for a used accord and this was the only place where the cars weren't all messed up . Everywhere I went the cars were dinged and scratched and dented. The one I got from annapolis was like new and had a great price. Thanks Dan!
I have never felt more comfortable with a service department and dealer. At the beginning of November my 10 year old/200k mile Honda started have major issues. I was able to get the car in right away and get a rental so I was not stranded. The communication from Fitz to me was amazing. I felt extremely knowledgeable of what the problem was and what it was going to take to fix my Fit. After a couple of days myself and my husband decided we were just going to get him a new car. I had my eye on a used car however the dealer was able to do some digging and recommend a far better car within my budget. The buying process was so incredibly easy. We were in and out in an hour (which was good because I had my kid with me.) My husband and myself love our new car and could not be any more thankful for the technicians and dealer that worked with us.
Repair work diesel emissions recall warranty works
by Moses from Upper Marlboro
November 3, 2018
Warranty recall they had me fill out unnecessary paperwork in order to get it done when I called VW emissions they said the dealership should know how to get it done Pohanka didn’t Fitzgerald did tremendous first impression Frank knows his stuff in and out in one day no hassles all my service work will be done there and my next VW purchase will be there
Ronnie has sold me two VWs in the past year, one used and one new. In both cases I felt like I got the best deal relative to other dealers in the US. In the age of the internet it pays to find the best deal no matter how far the dealer is from your home state. The buying process was easy, paperwork and any other info was next-day mailed, and the shipping of the cars was fast in both cases. Highly recommend Fitzgerald!
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