I recently had the pleasure of purchasing a 2016 Corvette Z51 convertible from Wheels by RT. Brian was my salesman, super friendly and always available to take my calls. Terry is the finance manager that handled all my finance needs.
I picked the car on the internet, and completed the financing too. The whole process took 24 hours! Amazing customer service! Beautiful dealership too. My wife and I flew from Spokane WA to Chicago, then took a pleasant one hour bus ride to Rockford, where Brian picked us up. The car is everything I had imagined, and then some!. I would give this dealership more than five stars!
Excellent Make, very long running vehicle
by ExtDave from Freeburg, PA
January 2, 2019
Excellent product. Perfect look, fit, room and fuel mileage. AWD is great in the snow. heated leather seats are also great for super cold mornings. this is my first Honda and I will buy more
Excellent experience!Staff was awesome ,was very helpful in my used car buying experience,will definetly be back to purchase another vehicle in the future for my family.
Will only ever own Honda CR-V
by lexspe from New York
January 2, 2019
So reliable, so comfortable. I briefly switched from a CR-V to a Chevy Equinox and IMMEDIATELY traded it in for another CR-V. This car looks great, drives well, and makes me feel safe and comfortable on the road. No issues. Before the 2013 I drove a 1997 CR-V for well over 15 years. Very trustworthy, low maintenance vehicles.
I was suspicious of the battery when the car was completely dead, and charging and jumping didn't help, but wasn't sure if something else in the electrical system might be involved. I had the car towed to Manley's Wednesday afternoon, they had a maintenance slot open on Friday afternoon, but the service department called at 9:00 Thursday morning and said it was done! Now that's great service! Thanks so much!
Keeps on Humming Like New After 165,000 Miles
by Your Servant from Las Cruces, NM
December 19, 2018
This was the last year of what I call good CR-V design before it got hit with the ugly stick. It has been amazingly dependable, experiencing only an air conditioner failure and a driver's -side power window failure. No oil drips and no oil usage between 5,000-mile changes. Brakes have held up great. My only complaint over the years has been the driving range; after about 275 miles, you'd better start looking for a gas station.
Super to deal with! I shopped for a car for my sister. I've never personally dealt with a car salesman before, and I was wary of being taken advantage of, and thought it would be difficult to get a good deal. Nothing could be further from the truth! Not only was I treated more than fairly and respectfully, I absolutely know we got a great deal! I will certainly think of them first for my next purchase, even though we live hours away. I have seen and been closely connected to others who were taken advantage of at other dealerships, and boy, a dealership I can trust is more than worth the trip!
Its a Honda
by Double B from Rhinelander Wi
January 14, 2019
Absolutely one of the best choices to own living in snow country. All wheel drive and it travels very well on trips. Plenty of room and one of the most comfortable cars we have ever owned. Rated one of the top ten cars to reach 250000 miles.
I've bought two cars from this dealership, have shopped a third car there, and have used their service department for 7 years. They're extremely helpful in every way. The sales reps are very knowledgable and helpful, the sales manager makes negotiation painless, and the service department does quality work.
An amazing vehicle
by Richard Tracy from Detroit, MI
January 14, 2019
We were shocked by the economy we got from this Honda CR V LX. We were getting nearly 34 miles to the gallon. And the car tracked really well in the snow and rain. GREAT engineering job! Really like this car!!!
I purchased a 2014 Ram 1500 ecodiesel that was 11,000 below KBB. It was an awesome deal and awesome service to boot. Briana was knowledgeable and got answers to all my questions. Highly recommended. I'll buy from again no doubts
by ADF from Stockton, California
January 12, 2019
This car runs great and has great gas mileage. It is roomy front and back. It has 2 USB ports so i dont need cd's anymore piling in my car. I love the LED headlights and fog lights its very helpful to see better in bad weather. Parking is never an issue since it fits in any stall. Trunk is spacious for shopping and travel.
Alex was recommended by a family member who bought a new CRV. We specifically asked for him and ended up purchasing a new Odyssey. We appreciated how Alex went to bat for us and definitely earned our business. He worked with sales manager Chris and clarified our questions and negotiated a fair price for our trade in. Finance manager Jim explained warranty options and was gracious about adjusting the bill after we added the new vehicle and compared notes with our insurance. Overall, Napleton staff appear to value each other and customers, resulting in a extraordinary family friendly environment and surprisingly pleasant experience. Genuinely caring people! The vanishing deductible on our extended warranty was icing on the cake!
by SUPERCHIEF20 from NASSAU COUNTY, N.Y.
January 2, 2019
This is a quite comfortable SUV, with good back support. As a retiree, I get about 28 mpg and drive about 6000 miles a year, mostly in my suburban neighborhood. I am surprised with the excellent pick-up for this 4 cyl. car. The rear seats fold down easily, so that both my mine and my wife's golf carts and clubs fit in the rear of the SUV.
My only complaints are:
>needs better sound-proofing from road noise.
>info-tainment center is not user-friendly
Very easy to work with John.He is a very straightforward guy. Goes way out of his way to make sure you’re comfortable with whatever you were about to purchase .He let me drive several cars and really spent a lot of time with me and never showed any pressure I would go back to this guy in a heartbeat
Proving to be a very smooth ride like a Cadillac!
by Eloise from Bound Brook, NJ
December 31, 2018
This vehicle has lots of room & presents a simplicity for all my needs. It also has a beauty about it that shines just like a high-end vehicle.
Justin and Tim were very helpful during my search for a new car! 10 out of 10 would recommend buying your next car here at Napletons!
The only thing I regret is not buying one over 20
by Ryan's blessing of a CR-V from East Windsor, Connecticut
December 29, 2018
I love the three settings for my backup camera especially when I'm pulling boat, trailer, or I have on my trailer hitch a basket full of my tackle, supplies for camping or fish that I've caught on a day of fishing... Peppy-good gas mileage vehicle, dual climate, heated seats,moonroof, large screen for xm-radio, camera, blind spot camera,etc
My family have been purchasing all of our Honda???s from Napleton in Loves Park for the past 22 years. This is our 8th Honda we have bought and we keep coming back because of the friendly and excellent service we always receive. The last 4 Honda???s we bought have been with John Vang and every time it has been a great and pleasurable experience. I would highly recommend John and his team. -Paul
Good for a family of 3
by Aeyarr from Mineola, NY
December 26, 2018
Plenty of leg room, enough oomph and feels secure. Acceptable mileage, not too fancy with regards to features, but enough. Missing volume knob is a down side
My husband and I have worked with Mike Massaro on 3 different occasions and he???s always very friendly, personable and knowledgeable about the cars we???ve discussed with him. He always makes us feel like he truly cares about us and that we leave as satisfied customers.
CR V is one great Honda
by ScottK from Chicago, Illinois
December 26, 2018
The CRV for 2016 , is last year before was redesigned a bit larger, and alot more complicated. I wanted older style, which i think looks alot better, and beats Forester in comfort, interior quality, and safety ! I was able to find one on CARS.COM with only 12,000 miles on it, and it was Honda Certified (better warranty than a new car ! )
Service from Russ, Tammy, and Gary and their crew of technicians has and contours to always be excellent! In addition, Mike Massaro and Chris Loch have always been pleasant and respectful during the sales experiences. We highly recommend Napleton Honda Loves Park for Honda Sales and Service. Paul and Pat Anderson
Make Honda part of your family and they will love
by balushonda from phoenix
December 18, 2018
Honda is always the best and you will love the cars. Honda is ur family and your family rides will be memorable with HONDA family.
The selection of Jeep's is best in the area. The sales staff was awesome to work with and went out of their way to make the experience second to none. The deal was easily sealed and they have a customer for life. The dealership was recommended by a friend and I have already made a few recommendations to friends as well. Heather sold me my Jeep, Jeff helped work everything out to make a smooth sale, and Shawn did a great job completing the paper work completed.
Past two vehicles I owned were Honda.
by Bobbie from Florence
December 7, 2018
The car met all my needs. The dealer, Ray, was very helpful. I would recommend him to friends. I would purchase another Honda CRV. There is a small cracked with front windshield but Ray is scheduling an appointment for me. There's also a scratched below the tail light. Would like to have that replaced.
The salesman Doug was very helpful and knowledgeable about the truck I was interested in purchasing, there wasn't a vehicle on the lot with all the options I wanted but the dealership was very helpful in locating one the way I wanted. It was a very pressure free experience, I have accessories ordered and hope that transaction goes as smooth as the purchase.
Nice Car, Road Noise is High
by indigo2345 from EVANSVILLE
December 6, 2018
Our 6th Honda vehicle. Road noise is louder on the CRV then the Other Hondas we owned. Dependability is good so far. Fairly comfortable. Not much room in the rear
Dekalb Sycamore Chevrolet Buick GMC. My wife and I have purchased multiple vehicles from the dealership and always use them for service on our vehicles. Our experiences have been great from sale to service, and dealing with the staff, management and the owner is a pleasure. They are the absolute best, hands down!!!
Excellent car at a very good price.
by Christopher from Butler
December 23, 2018
This car meets my needs, reliability, price range, low miles, color, all wheel drive, gas mileage, ease of changing of oil & oil filter, and change from my older ride.
I have bought and serviced many many vehicles in my life. Never have I been more impressed with a dealership. Everyone from the salesman to the cashier to the guy who washes cars after service is professional, kind and communicative.
Thoughts on a nice 2012 Honda CRV
by Alex N. from Chandler, Arizona
January 14, 2019
If kept in like-new condition, you simply can't beat it for an economical option. The comfort and convenience, for the price, is outstanding not to mention the resale value!
Third time I have purchased a Honda from Bemis. Each experience has been great. Michelle Mitchell is the person to see. Does a great job.
Good Car no problems overall
by curtis317 from Monticello, MN
December 11, 2018
This car is really pretty good for the time frame it was built. It has two 12v connections and an Aux connection. I use them all and have a splitter used also. So I guess I need another 12v connection. Overall I really like the car but the drivers door handle has deteriorated and looks really bad. On the Forums it confirms that this is a common problem.
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