I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Brake failure almost got me killed!
by Eileen from Boynton Beach, Florida
January 10, 2019
Controls difficult to access. Very poor visibility. Great gas mileage and then the brakes failed and I was almost killed. Stay away from this model Honda which is usually reliable.
I also had issues with their service department.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
the drive belt makes noises on acceleration
by GC from St johns Newfoundland
December 27, 2018
The drive belt makes loud noiseson accelerator Brought back to dealer. Said it was known problem. But waiting on engineers to fix cause of problems. Haven got back to us. A new car with this very loud noise is not right. Very bad service from Honda. We never buy another Honda.
Luis was great! Found exactly what I was looking for. Great quality vehicle and I look forward to having it for a long time. Thanks!
by Quesada's Limo from Saint Francis, WI
January 10, 2019
Impressive exterior and interior vehicle. Gas saving. Cameras actually help rear parking. Seats customize as I prefer. Running day lights great. Rear window wiper helpful. Interior air adjusts very well. Leasing now. Purchase is probable. Safety features get five stars.
Working with Kim made purchasing my car almost painless! Somewhat difficult to negotiate financing, but overall a good experience. I would recommend dealing with Kim to potential buyers.
A great mini SUV
by Jason from Lexington, KY
December 11, 2018
My wife and I have owned this car for a little over a year now. So far, it’s been a terrific primary vehicle. It’s comfortable, very roomy and all the ’bells and whistles’ we need. We absolutely love the storage you get with the magic seats. My only complaints, which really are minor is the lack of engine acceleration and the CVT transmission ’droning’ This vehicle is powered by a 142 hp 1.8L engine used in the Civic, so don’t expect to be able to haul trailers with it. What this vehicle is meant for is smartly getting around town and loading the back up for long trips.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
by Isabelle from Outer Banks, NC
December 7, 2018
I purchased the 2017 HR-V new to replace a much loved 2010 Honda CRV with 170,000 miles on it. I thought that I could get used to the smaller size but the 2nd row is uncomfortable. With carseats for 2 grandchildren you really cannot get a third person in the back. The rear cargo area is only good if you flip the 2nd row seats down. Honda has also significantly cheapened the interior. I recently had a deer run into my path and though I saw him right away and was only going 35 mph, I could not stop in time. The car didn't perform as well as expected and I ended up with $7500 in damages. I was ready to trade it in before the accident and did so as soon as it was repaired. I don't know how the vehicle has such high reviews. I have moved on to another brand and doubt that I would ever go back to Honda.
The courtesy displayed by Michael Petrella, Sales Mgr. , & Pablo, our technician to both my wife & I was very appreciated. Mr. Petrella understood & exceeded both our needs & budget. This was our second purchase from Liberty Honda & will shop there again. We have visited other auto dealerships & have never felt as comfortable.
From the moment we walked through the door, my wife & I enjoyed a very positive shopping experience.
I wish I never leased this car!
by Supernova from Lebanon, NJ
December 28, 2018
I had a 2015 Civic and needed something with more interior space, so I thought the HR-V would be the answer. The seats in this car are the most uncomfortable seats I have ever sat in. There is no lumbar adjustment and the lumbar is far too pronounced to sit against without causing pain. I contacted my dealer and Honda customer service and have gotten no assistance from either. I caution anyone not to purchase this car! Do yourself a favor and get a Civic.
Jon alaimo took care of my van for a routine oil change and rotation. It was very busy but he took care to acknowledge me and work fast. When I returned home my engine light came on. Jon actually stopped at my house that night and checked over things himself! Now that is care and kindness and certainly service!
Best car i have ever owned!
by LEELEE15 from Layton, Utah
January 5, 2019
This car has everything from AWD to navigation! It has lane assist and not to mention 3 differently angled back up cameras! I've never drove a car that handles so well in the snow. I would recommend this car to anybody. It had great leg room in the back (trust me i checked, i have very long legs) and they fold flat if you need the extra space. I dont have a single bad thing to say about this car. Honda's are amazing cars!
My husband and I are very impressed with the service Kim provided and the overall quick response we received. Kim was very attentive and knowledgeable about the car...
Saved Me In An Accident
by NiVoo from Berkeley
December 27, 2018
I am so grateful for this car. I met an accident today and luckily I did not get super injured. I was hit from the back and the seatbelt kept me in position. The other car behind me got totally smashed but my car was only damaged in the back. If it wasn't for a strong car like this I wouldn't be alive today.
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