Quick & Simple Experience with Great Customer Service!
by NChand52 from DealerRater.com
December 5, 2018
Great team to deal with! I called ahead and Robert was prepared for my visit. Both Robert and David made the experience a personal one. It felt like I've knew them for years! I will definitely be a repeat customer in the future and will recommend Certified Benz and Beemer to friends and family. Keep up the great work!
We did some pre-negotiations before we got to the dealership and expected a bait and switch. Non of that! And Adrian was awesome to work with and made it so much easier. We had to leave in a rush after buying the car and he made sure we came back at another date to make sure we knew how all the technology worked. It was so much easier working with someone we feel we could trust.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Most accommodating,patient, polite, personable experience
by Happy cudtomers from DealerRater.com
November 28, 2018
Our salesman Mike could not have been more patient and accommodating. We had changes several times and he produced our requests as a polite and accompanying sales person. He found us the perfect vehicle after we finally made our choice. He encouraged us to contact him as we have questions of the things our new vehicle offers. We were comfortable and confident with his knowledge of the product and will recommend him should we have the opportunity. We are Superstition customers !!!
I have been coming to this dealership for years to service my car. Experience has always been very good. Now in purchasing a new vehicle, my experience was also excellent. Mr. Lacy was very friendly and excellent to work with.
You can not get better service than Lisa Chabrier at San Tan Volkswagen!! She is a little ball of fire that GETS IT DONE!! She is willing to walk you thru every available car in your range, and then fights for you to get the best deal possible!! And while she's taking care of your paperwork, the rest of the office comes over to offer you a beverage and to just chat and make sure you're comfortable!! They do NOT attack you as you come thru the door, but will bend over backwards to help you with any needs or concerns. I just cannot say enough about what an amazing experience this was for me! Lisa is a rockstar!!
I called on Saturday to make an appointment for oil change. Dakota Henson took my call and was able to get me in the same day. He greeted me at the service center. Listened to all the things i wanted him to check. He was very courteous, professional, well spoken and knowledgeable. He told me it was going to take approximately one and a half hour to complete the work. I waited in the waiting area at the service center and in about one and half hour. he called me and took me to the office, pointed out to me on the receipt all the things that were checked. I felt good when i left the service center knowing that all critical items were checked and functioning well. Montana is a pleasant young man that wears a nice smile, happy looking and very enthusiastic. He represents your company very well and i will definitely go back to your service center if i needed any repair or routine maintenance.
I came in for an oil change and tire rotation, I ended up with a brand new upgraded car and lowered interest rate. Every person I came in contact with was professional, personal and had my best interest at heart. This dealership makes the experience of purchasing a car enjoyable instead of a hassle. I would recommend this dealership to anyone looking for a new vehicle.
It took a bit but worked out a great deal with them. Also, I had an Instant Cash Buyout from KBB which made trading in my old car super easy. The only down side was it took FOREVER to get to the finance team. I understand it was busy, but if you're going to have a sale...staff for the sale in all areas! Overall though I was pleased. Juan my salesman was excellent!
Overall I was dreading going to the dealership, but surprisingly when I got there I was greeted by a Sales Manager named Adrian. He introduced me to his Sales Associate Julian who took great care of me. I can tell you that over all they made it a pleasant experience for me and got me into the vehicle I wanted for a price that was exceptional. I highly recommend you asking for them when you walk into Bell Honda if you want a good experience.
I could see that this was a hectic, wild and busy event for everybody. Julian Napolitano, Roy Freda and Rob Motz still took the time to find the right vehicle within my budget. Thank you all. If you want to buy a car just tell them what you want and how much you can afford; they'll find it for you.
Purchased a used Cadillac. Sales process was good and price was competive. Unfortunately, experience was spoiled by Finance dept insisting on making his 15 minute pitch on extended warranty, which I asked not to cover as these are way over priced. In this case $14,000 for 2 extra years. When I laughed out loud, Roy got mad. On top of everything, we paid cash for the car.
Good dealership, good inventory ... just be prepared for their "mandatory" sales pitch on extended warranty.
Greg has always been so easy to work with and always finds a way to fit me into his schedule. He goes over everything with me and I always have my car back within the time promised. Right as you pull up someone is there to help you. Always great service with Greg at Infiniti of Peoria!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.