I previously posted about my bad experience at Honda of Hollywood. Today I met with Harut Karapetyan,, General Sales Manager, and have to justly modify that previous review to 4 stars---5 stars if the "bad start" had happened. Harut called me back after I left a message and we began to talk and I said I was actually driving there to see him. He met with me and listened to my story and experience, accepted criticisms and suggestions and really offered me a fair solution....part of the initial experience was my inability to gracefully exit when I felt pressured and uncomfortable....I'll own that. We also interacted with Raj in Finance and he was receptive to suggestions about improving the buyer's Finance experience. Great job guys for listening and making the appropriate resolution for both parties!
Vasny and Beverly were a great help and great sales rep. They were able and willing to work with me and able to work out a great deal. They have been very attentive even after the purchase of vehicle. Great experience
We are repeat customers for Galpin Honda. Mr.Ali referred us to Chaudry Ahmed to work with him. Very helpful, nice, and patient. We are very happy and we will refere our other friends and family to Galpin Honda. Go to Mr. Chaudry.
My experience there at west coast auto was good but the fact that I have to get a new bulb for my tail light and battery for my remote they should of have to replace that not me other then that very good.
From the start all employees were welcoming and friendly. Once we met Vasny he was accommodating, professional, knowledgeable and has amazing customer service skills. Went above and beyond my expectations. Definitely will recommend.
There is nothing but positivite people that work here at Galpin Honda! But my salesman Ron did everything perfectly and had everything set up by the time I got there and made this car buying experience the best I have yet to have and I will always be returning to Ron at Galpin Honda for future purchaches! Thank you guys for the awesome experience keep up the good work!!
I was very nervous to purchase a car from a big dealership on my own and I felt very uncomfortable with the idea of buying a car by myself until I met Mauricio Martinez. He was patient and showed me all my options. I never thought the process could be so smooth or transparent. Thank you Mauricio Martinez!
Went in to buy a used 2014 Honda Civic at a certain price point but as it turned out it was not available. Maz, the salesman that helped us out, was able to find a comparable 2013 Civic LX with similar miles and matched the price point of the car I came in looking for. Maz was very professional, not pushy at all, and gave me space to process what I was getting into with my new car. The staff at Honda Hollywood were very generous and the financing department was very flexible in meeting a price point and interest rate I was comfortable with. Lastly, Raphie in financing was very courteous and went through the financing contract in great detail and assisted us in buying a really good extended warranty on the car for peace of mind. Highly recommend Honda of Hollywood, you won't be disappointed.
Michael Fogelman helped me out, making sure paperwork and the car we're ready to go so I was in and out in minutes. I got a fantastic deal on a lease, so I'm super happy. Friendly, helpful guy and a great experience all around.
I wanted a Honda. My car was falling apart. I went to a dealership close to my home and they never even called me back? A friend connected me with Mike Fogelman and I had a beautiful 2018 Honda Civic coupe in two days! No games no tricks! I???m a nurse so not that Savy in anything but. Michael worked with me and far exceeded all other numbers given to me. He spent a lot of time with me, very patient dealing with a woman who knows or should I say knew virtually nothing about cars and the new technology. I would recommend Michael to any one who wants a true and fair sale. Sincerely, Lisa desrocher.
I loved how Zack took the time to explain my options with out any pressure. He was straightforward and to the pint. He was also very fast with the processes.
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