My third vehicle purchased through Bourne's. Although this purchase I will never forget. Spent most of the day at the dealership. I worked with Greg P, who did an amazing job getting me on the road with the right car for me. He was extremely patient and had great customer service skills. However, on my way home I was, unfortunately , sandwiched by two cars in my brand new Jeep. I was extremely disappointed, but glad that I was doing okay. My Jeep had extensive damage to the front and rear of the vehicle. Long story short, I was working with Greg P., Mike Kelley (GM) and Matt Aiello (Collision Center) throughout this whole progress from the very beginning to final outcome. Bourne's stepped up right away and was able to get me a rental car in no-time. I am glad to say that I will be picking up my jeep (again) this week!! Thank you for the great customer service and respect. Well done to the whole TEAM at Bourne's!!!!
Thanks Bill! These guys in Brockton are great! I was running behind the morning of my scheduled appointment but was greeted with a smile and a hearty breakfast - love the diner! Had me back on the road and track of my day - thanks again!
All I can say this is my best experience. I got so impressed that the reception area was always so clean. You won’t find either motor oil odor or stains around the space. All staffs work here are super nice, warm welcome and highly professional. Services are fast and best jobs done.
Paul dicarlo was great. He was there start to finish and made me feel very comfortable buying a car . This was my first time and he made it very easy. He also stuck by me through my difficult financing options. Paul is a great asset to your company. I dont even remember the name of who helped me after.
Whilst car salesmen and dealerships don't generally inspire feelings of trust or good customer experience, Saccucci Honda in Middletown, RI are a stand-out enterprise that well and truly kicks that trend. After visiting several different car dealerships in Rhode Island it was extremely refreshing to find one that wasn't trying to hard-sell every unnecessary gizmo available and/or extract every bit of private/personal detail just to get a simple quote. The salesman we dealt with (a Mr. David Fontaine) was thoroughly professional and he actually listened to what we wanted which certainly isn't a common trait in other dealerships we visited. Communications throughout the whole process were highly satisfactory, the staff were always friendly and attentive and the leasing sale was punctual and deftly handled.
I have no complaints about Saccucci Honda and wish them all a Happy Christmas and a great New Year for 2019
Seen the car I wanted online went into the dealership I was greeted by salesman Curtis Smith he was amazing from start to finish very professional very easy to work with Curtis made the hole experience very pleasant... Bought the car that day very happy
I contacted Lundgren Honda looking for a 2015 Honda Pilot Touring with specific guidelines in mind. Jayson has been an outstanding sales representative on trying to get me what I am looking for. I will continue looking for the vehicle and will be back in contact with your dealership.
Went in to buy our son a car and walked out with a new accord for my wife and civic for my son. Samantha sold our previous car to us and made the visit painless. They found what we wanted and delivered. Bryan in finance, and. I never trust them, was also top notch and helped us save a few bucks too.
My husband and I were looking for a new vehicle to replace the two cars that we were currently driving. We stopped at the dealership on Sunday to take a look at what Honda had to offer. Jayson Navarro met us on the lot and was super friendly and helped us find the right vehicle and deal, for us. After test driving three vehicles, we found the perfect one for us. The entire process was easy and stress free, thanks to Jayson and David, in finance. The dealership is a beautiful facility with great amenities.
I had a great experience. Najib helped me make the best decision for me. He worked with me for hours coming to a deal I could go home happy with. I needed a couple days for a final decision. When I returned days later, that same deal was honored. Very happy with my experience and purchase!
Tabitha was awesome! She found me the perfect car for my situation in less than 10 mins! And was also so kind and patient with my antsy four year old! She also kept me updated through text the entire waiting process :-) Im absolutely in love with my car and loved all the staff at Honda!
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