Used 2018 Honda Pilot for Sale in Sterling, VA

We had the pleasure of working with Michael Reeves as our sales consultant. He was personable, professional and very knowledgeable!! What else can you ask for?! The whole experience was very positive and we would recommend Honda of Chantilly and especially Michael Reeves to anyone looking for a new car.

This vehicle has blown me away. From the sleek design, to the spacious interior, awesome technology, and safety features. I absolutely love it and so will you!

The sales rep, Xiomara, was most helpful and very knowledgeable about Honda vehicles. She was very patient and listened carefully to our requirements. We went with another car maker, due to my wife’s stature, but we totally recommend Chantilly Honda.

I had a Pilot previously and know this will be high quality. I am pleased with this purchase and value. It was a great buy at the end of the year.

I really liked driving this car and I thought Honda was a quality vehicle, but I bought a 2018 Honda Pilot Elite in July and had a check engine light with an emissions system issue message with it and the remote start stop working in November before the car had 7k miles on it. All the dealers in my area (I called at least 5) were booking a week out for a service appointment. Apparently a non emergency since the engine light is not flashing. Guess that hads something to say for the quality of Honda’s if all the dealers are booked up for service at least a week out. And I have to drop off and leave a car under warrantee that needed service before it’s first oil change. If that’s what I have to look forward to with this car I can’t say I would recommend it.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

The Pilot proved to be a great touring vehicle. It had great cargo capacity/accessibility. Was very competent in a variety of environments, and on many different surfaces. Fun to drive, with east entry/exit. Reasonable gas mileage.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

Leather on seats are peeling off - they have replaced but continue to have the issue. Never had this issue with leather before. Very nice ride, beautiful in every way and reliable. I love it!!

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

Love this reliable vehicle. Comfortable seating even in third row. Handles well. Love the luxury features at reasonable price. Have owned several Honda’s due to their reliability and good resale value.

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

Have the top model. Don’t even think of going to a car wash. Transmission (9 speed) waste of money and very jerky Arm rests are the worst I have ever had or used. Navigation will not link up to goggle navigation. Radio over technical.

I went to Koons Ford in Falls Church yesterday to browse the cars. I met a nice girl Ayla who showed me their preowned inventory. Had a great experience - very honest and helpful people. Thanks so much to Ayla and their manager Mike . Can't wait to go back and buy a car there. Thanks guys!

This 8 passenger SUV meets all my needs and wants. It has good safety. It has a amazing exterior and a comfortable interior. I would recommend this car to families who need performance, and comfort at the same time.

We are enjoying our second Accord and received excellent service from Rose Bryd last week. Ms. Bryd bought us back to Herson's! Rich and Cathy S. (02/12/16)

What Henry has wanted for quite some time! It has plenty of leg room and is sure to be a comfortable ride when we travel.

I am extremely impressed with Rose's professionalism, courtesy and knowledge of my 2014 Honda Insight. Air bag recall was fixed well within promised time frame. Kudos to Rose

I Just bought this SUV and I love it. Very roomy and nice for a big family. Great on gas as well. I love it!

My experience at Herson's Honda, located in Rockville, MD was AWESOME!!! Carlos Salazar Magana, Service Manager is always very professional and polite. He takes time to explain the service and why it is important to keep my vehicle running in top condition, even with consideration to the weather! Winter, rain and summer preparedness is explained. I have been a customer of Herson's Honda for many years! I would suggest having your vehicle serviced with the Herson's Honda Team! Your car will run smoothly! You will understand the service rendered. And you will deal with pleasant personalities! I suggest asking for Carlos, Service Manager - you will be in good hands, in my opinion - as a long-time customer! And your vehicle will be serviced in a timely manner if you choose to wait in the clean, Wi-Fi enabled, comfortable waiting area!

The Honda Pilot is great in all weather and handles like a dream on long road trips. I highly recommend this car for anyone one who wants comfort and reliability.

Ayla was great . She was very professional and knowledgeable making sure your satisfaction is met in finding your next car. I would recommend her to anyone because these days it's hard to find great service but with Ayla , she makes you feel comfortable in making a car buying a great experience. Thank you Ayla

This car has met all my needs and is great in snow and ice . It gets great gas mileage and handles great. I found it pulled my trailer and could barely feel it behind me.

So my car is at 243000 miles and still going strong. There is a reason why this is happening for a 2005 Honda Civic. These guys have been good to my car and good to my wallet. It also helps that every other oil change is free. I would totally recommend Herson's service because my car is still going strong.

I LIKE APPLE CAR PLAY, USB PORTS AND PUSH START. VERY STYLISH AND COMPACT AND A LOT LEG ROOM AND I LIKE THE THIRD ROW SEAT.

Kenny has been my service guy for years. He is always professional, courteous, knowledgeable and keeps me informed ever step of the way. Oscar Mancia (Service Manager) is amazing. He runs a very efficient and effective shop with the highest standards exceeding in quality. I have had such a great relationship.with Oscar that when my '99 Honda finally couldn't go any longer, I bought my new 2016 from Brown's Arlington!

This car is amazing . Smooth very roomy amazing power . I highly recommend this car to anyone that has a family or need to store items

We went to Sport Honda in the afternoon on February 6 to inquire about buying our 2014 leased CRV. The salesman we met was TJ Troutman. TJ also helped us to consider leasing a 2017 Accord 4D EX. With great assistance from TJ we walked out of Sport Honda in the evening with a new 2017 leased Honda Accord. We are very happy with the performance of the Accord. We would like to let you know that TJ was largely responsible convincing us to get the Accord. He certainly is one of the best salesman we ever dealt with. When it is time to lease again in three years we will be very happy if TJ is there to help us. And when we have questions, TJ is right there to help us. We will certainly recommend friends to look at Sport Honda and especially go to TJ to provide them with excellent assistance in looking at the right car for them.

Extremely well though out. All the new technology is easy to use, and very helpful. It is very sure footed on the snow. Honda has done a good job of reducing road noise and quieting the HVAC fan noise. It is a very comfortable ride with a ton of power while producing good fuel economy.

Bought 2 cars since 2016 from TJ Troutman. Buying experience was excellent and he is very fair, honest in his commitments. I would not even review the best deals any where else as at the end TJ beats all of those. Thank you Sports Honda to keep a good sales person like TJ.

This is a Very nice SUV ad very comfortable and reliable. I will most likely choose another Honda when I get ready to purchase another car.

I went to Jim Coleman for my routine car service for my 2013 Honda Fit. I loved being able to book the appointment online. I was checked in right away, and my service agent quickly explained the recommended services (including needing new tires, not a surprise at 50k miles - I have "run-flat" tires and shopping around isn't really an option). They completed the work promptly and even washed the salt off my car!

I love the ride and comfort. 8 people fit very comfortable. My son has always encouraged us to buy a Honda and we never listened. Glad we decided to take his advice.

Having purchased a 2004 Accord with Jim Coleman, we were looking forward to dealing with them again. Sam and Richard greeted us just outside the door of the dealership on our first visit for this purchase. Both were very helpful and also sensitive to the fact that we were travelling the next day, so it was a fact-finding mission. Richard gave us the test drive people dream of: revealing great details in the vehicles features and answering all of our questions. There was now no doubt we were a 2017 Accord. Sam was great to work with on that visit, and when we returned from vacation to make the purchase. A seamless and non-tedious process from Sales into the options, and then on to Finance; each person was very friendly and efficient. And when my husband is ready for his new car, there is NO doubt that we will be call Sam and the Jim Coleman team!!

The vehicle dashboard is very nice, seat are not very comfortable and road noise was apparent like all Honda vehicles. Arm rest is not robust and feels like it will break soon. Better looking interior than the Toyota Highlander. Dealer tries to add on extras that are not needed.

Kimberly and Nick were great and very helpful. I asked a ton of questions and they did everything that they could to find the answer if they didn't know. I am still looking for a vehicle, but I will definitely buy from them when I find the right one.

We have about 4000 miles on our 2018 AWD LX. We love it. Acceleration ample, steering is light but cornering sucks. Decent mileage. Roomy. Quiet. Smooth. Comfortable.

My first experience when I called last Thursday evening was not good, that sales rep said he would call me back in 15 minutes and that never happened. I just so happened to call back Friday morning and got Joshua Jones! What an amazing salesman, I told him what happened and he apologize, I expressed I didn't want to work with the other salesperson, Joshua answered all my questions I had about the vehicle I saw on line while I as on the phone, at the point I only wanted to work with him. I ask if it was ok to come and look at the vehicle and test drive. I advised him I would be there around 1 during my lunch break- needless to say, I drove off the lot with my 2013 535I BMW!!!!! Joshua made my process so easy, he was absolutely a pleasure to work with! I can't thank you enough Joshua for the wonderful experience!

After driving a 2007 Honda Odyssey for the last 8 years, our kids are older and we were ready to drive something other than a minivan. We LOVED our Odyssey, so there was no doubt we’d buy another Honda. We test drove a Pilot and fell in love all over again! We’ve now had our 2018 Pilot for a little over a month and I couldn’t be happier! Smooth drive, great handing, comfortable seats, the list goes on and on! Would definitely recommend the Pilot!