Used Honda Pilot for sale near North Castle, NY

Great service...seamless! Salesperson (Linda Pesantez) was very professional, attentive and forthcoming/transparent while tending to our needs. It helped too that my fiancé and I knew exactly what we wanted as far as choice of vehicle. We should note here that there seems to be a "homey" feel to the ambiance. We didn't feel pressured in the least and the entire purchase process lasted approximately 2 hours or a tad over. Based on our experience, we highly recommend Mahwah Honda for your next vehicle purchase. Kudos to the Mahwah Honda for having set the bar for exemplary service and to the staff for their diligence in effecting that end in their dealings with customers.

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

I had an extraordinary experience at the Honda in Tarrytown. Initially, I received poor service from a Honda dealership in New Rochelle. I inquired on buying out my lease and the previous dealership stopped showing interest in helping me. I felt so defeated and stressed after receiving discouraging emails from the New Rochelle dealership. I took a few days to brainstorm on where to go next. I decided to call the Honda in Tarrytown dealership and expressed my concerns to the finance manager Jose. Jose was empathetic and apologetic about my experience at the previous dealership. He assured me that I would be treated with care. He stood true to his word. I spoke with one of the salesmen Anthony who was very professional and helpful. I made an appointment with him on Sunday to discuss financing options. Due to unfortunate personal circumstances, Anthony could not be present for our appointment. I did not mind and completely understand. When I walked in on Sunday, all staff members were so welcoming and friendly. Offered me water, tea, or coffee. I had the opportunity to sit with a kind gentleman, Bobby Zimmer. I was very nervous walking in, and Bobby has to be one of the kindest salesmen I have ever met! He put my mind at ease. He certainly was genuine, addressed my concerns, and was very detailed with me providing me with paperwork so I understood the process fully. Although I did not buy a new car, he made me feel equally as important as someone who was. This means so much to me. I also want to give a shout out to business manager, Carlos who was equally as helpful and kind. I could not stop thanking them. I got approved for financing and officially bought out my car! It felt like a huge weight was lifted from my shoulders! I have to write, if you are someone who wants to deal with an honest dealership who truly cares about providing great customer service then Honda in Tarrytown is the dealership for you! I would recommend them to everyone I know. Go see Bobby in Honda in Tarrytown! Thank you so much to everyone there for making a little customer like me feel important and valued! I will certainly do business with you folks in the future! :)

After almost 180,000 trouble-free miles with our 2015 Pilot and an excellent Honda dealer near by, we really didn’t look hard at anything but another Pilot when it was time for a new car. Our EXL, purchased in March 2024, just turned 20,000 miles. We have had no issues with it, and the trip computer says we have averaged 27.1 mpg over the last 5500 miles. That is about 4.5 mpg better than the 2015. The good: It is extremely roomy and comfortable, even the third-row seats. We are very pleased with the fuel economy for a vehicle of this size. The headlights are the best we’ve had on any vehicle. I really like the rugged looks, especially compared the the previous generation. It’s great on snowy and slippery surfaces. The not-as-good: This is my first vehicle with all the modern safety aids. I find the lane-departure system annoying, especially in construction zones. The first time I backed out of the garage with bikes on a hitch-mounted carrier, the car automatically slammed on the brakes so hard I thought I ran into something. (Pro tip: Use tow mode when hauling bikes.) I don’t use the adaptive cruise control because it starts matching the speed of the vehicle ahead long before I would normally change lanes to pass, even with the system adjusted accordingly. However, I can’t see that future vehicles will have FEWER of these features, so I suppose I will just have to get used to them.

Absolutely the best place to buy a car!! Reliable vehicels and they really work with you to get you into something that fits your budget.We’ve bought two vehicels from them already and honestly wouldn’t go anywhere else. They make you feel comfortable the second you walk in, no presure at all. Everything was explained clearly and they answered all our questions without rushing us. We will defintely be back again!

Waited to give an honest review. 4 years later, I know have 109,000 miles on my 2020 Pilot Tour. The bad: It developed the known crackle sound coming from the speakers. This was fixed under warranty twice. The second time not coming back and has been fine. The looks are "meh". My wife's Nissan of similar trim level has a far nicer interior and much fancier seats. On curves the "warning" light flashes on my dash and the steering wheel shakes sometimes if a car is coming from the other direction. It's annoying, but I hear a problem for many manufacturers with these safety features, not just Honda. The Good: I consider my Pilot practical. It does everything well, just not flashy. My previous car was a 2012 Honda Pilot that I put 190,000 trouble free miles on. This Pilot with an updated transmission feels MUCH quicker. It is much easier to drive. It handles well, averages around 24 mpg on my commute (non expressway), and has been trouble free outside of the speaker issue. It hauls the family well, with lots of room, especially if the 3rd row is not used. I put on the dealer installed trans cooler and trailer hitch to tow a couple of waverunners, which it hauls easily. If you can get past the "ok" styling, it is a car that does everything well and my reliability has been very, very good so far.

I cannot believe how great I was treated. I was treated Like I was Al Pacino. Everyone was sooooooo professional. 1 to 10, everyone from staff passing by me to several people that I dealt with professionally gets a 10. Now there is one staff member named Nick who gets an 11, even though you guys don't give an 11, I think you should add that number for special people like Nick. I work with thousands of people at Riker's Island Jail, and the next person that tells me they need a car, is going to get Nicks's number. Please give Nick a free coupon to Applebee's' or Red Lobster (u can afford it), because Nick did everything he said he was going to do and more (never met anyone like this guy professionally before).

buy this car because l love this car my friend and everything I just love this car so much dearly so you need to buy it

We appreciate the attention and explanations of the needs of our car repairs. The Kevin Feldman was very helpful and responsive.

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

been going to this dealership for over 7 years and the sales person are always the same understanding what you need and truthful. they try to help to put you on a new car very courteous . always come out with a new car!

This is a nice SUV that is not flashy, but it does its job carrying the people and running errands around town. It’s also nice for longer trips.

I received prompt and courteous treatment from the salesman. My whole experience was very pleasant that day.

Test drive it and you would feel you are on cloud. Very smooth and love the looks. I love the boxy look and the led light

We had a wonderful experience at NS Honda! We were nervous new buyers of an all electric Prologue, and the team at NS Honda was exceptional! Special shout out to Bill Binninger, Noel Ledesma, and Steve Cohen for their patience, professionalism, and amazing customer service! Great place to buy a car- they treat you like family! I would highly recommend NS Honda!

3rd Pilot owned in last 15 years. Each with more advanced features. Always reliable if you do all the required maint. Always a good trade value too, even with 100K + miles ! Combination of practical space, reliability, fuel economy , and performance can't be beat......Love my Honda !!

I bought a 2013 Honda Pilot from Tenafly and the sales associate, Valerie made the process super straightforward and easy. Up front pricing and no scams. Before driving off with the truck, there were a couple things that needed to be taken care of and Valerie made sure that everything was fixed. Great experience!

Bought my Elite in May of 2023 at a local dealer. I love the look of the car, the comfort and the handling. It is very roomy and has so many cup holders and compartments which is great. I have the brown/black interior, which I wasn't able to see before purchasing it, but loved it once I did see it. I did have an option for a gray interior one but didn't like that look as it didn't look as classy as the two toned. The lights are bright, the features are wonderful so overall a nice vehicle and still happy with my purchase. Now the not so good stuff.... Biggest problem I have is like other reviews have stated the gas mileage is not great at all and comes nowhere near the projected when the car is marketed. 19-25 it states but that is way off for sure. I don't have a heavy foot, speeding or hard breaking and I always drive in Eco because the 'Normal" mode option, the mileage is worse. Summer months my average between city and HWY is 18.5/19.5. All HWY I was able to get 23 miles one time but not again. All HWY after that first time is usually 21/22. Never have I seen 25mpg like stated. Now the Wintertime they are not as good. City/HWY is 17/19 & HWY is 19/20.5. The most miles I can get out of a tank of gas either summer or winter is now less than 355, more around the 335/345. The lane assist feature is pretty bad as well, better in the nighttime as I feel it sees the lines better but during the day is more of an annoyance than anything, so I normally don't use it. I have drove the Sport model one and that worked great and a 2022 Elite pilot and that worked flawlessly too. Not sure why mine is so bad but dealer says it functioning correctly, I told them we will agree to disagree LOL>. The wireless charging is very slow and if you have any type of case on it will most likely not work, so I just keep it shut off. I really wish Honda would have put the bigger screen in this car this time around. Looks like there is enough space for that to have happened they just chose not to. I really wish that the second you turn off the car the radio didn't shut down too. I have never had a car do that and it is frankly a big inconvenience for me. Many times, I am on the phone with clients, or I like to finish a song, but in order to do that I would have to sit with the car running and that doesn't make sense to me and it's a waste of gas. This is little but I do hope that they come out with some type of compartment for the center console as it's really big but there is no way to organize anything in it and honestly just looks like a total mess. (Again, small to many) The app to start the car and such is just okay. What I don't like is that you cannot adjust the temp or the heated seats as well as not having the app turn on the passenger seat as 95% of the time no one is in it. I feel like this is more opportunity for something to go wrong or stop working when I didn't personal choose to use it but was forced to have. I will say I do like that whatever my heated seat was at from my previous drive that is what it is at when I start my car the next time. I did end buying the Honda rubber floor mats but soon found out that the from mats leave to much carpets exposed by the gas and brake pedals, so salt gets all over it. The back ones are just fine. I did end up buying the Weather tech ones and those are great and have amazing coverage so if you live in an area where it snows, I'd keep this in mind. I also bought the side covers for the back end and the mat for the back end, which really protects the sides and back of seats from scratches which we all know ever car is prone to. I did add the trailer hitch from the dealer vs aftermarket as I wanted it to look good and sit higher where it belongs verse the aftermarket which sits much lower to the ground. Overall, now with 13,000 miles on it I am still loving my pilot despite the other things mentioned above. I hope it last me a long time as this is my first time buying a Honda vehicle.

Excellent service and wonderful experience. A pleasant experience. The salesperson made us feel very comfortable

Love, love, love! You can’t go wrong with a Honda & this new Pilot is the bomb! It offers comfort, all the conveniences of a smart car and looks great in the meantime. It is a great investment

Our experience was very smooth, the gentlemen at northbay Cadillac was very nice, understanding, was treated very well..Chris, John, Petar and David..John took time to show us step by step the features in our GMC Sierra Denali, they were very patient and they answered all of our questions..they were an A+.. great job guys..

Great car. Love Honda. Interior is fantastic. Touring comes with a lot of useable features. Exteriors looks sharp, not a box. Pick a good dealer for service.

From ford explorer and chevy to Honda Pliot. Best SUV I ever own! Never go back to Ford and chevy again. Great car for family trips and super comfortable with space.

It was my first time taking my vehicle to this establishment. And I must say Great service overall from the moment I entered the Valet to picking up the car. I must say great customer service coming from Iliana Wright who took care of the paperwork. She was welcoming and very polite and made me feel at home. It was extremely great working with her. Thank you Iliana

Great vehicle. Really like everything about it. It has all the safety features a vehicle could have, making it safe to drive. It has just enough power and gets great gas mileage. It offers reliability with the Honda name. Comfortable with plenty of seating!

Great experience. Very knowledgeable and worked with me to find my perfect car. Will definitely be coming back!

These guys were the absolute best!! They matched our vibe right away, made buying a car actually enjoyable, fought for everything we asked for, and got us exactly what we wanted. Super sweet, super chill, and just amazing.

Josh and Omer were GREAT. TY we love the f150. Will be back highly appreciate

What really stood out to me was the exceptional customer service. Everyone at Bergen Car Company was approachable, patient, and willing to go the extra mile to ensure I felt comfortable and satisfied throughout the process. They took the time to explain all the details and answer any questions I had, making sure I was confident in my choice.

Really helpful and kind service, I did not have a means of transportation available so they personally gave me a ride to the dealership to look over their models. Top-notch customer service through and through.

I bought my 2014 Pilot Touring 4x4 used 4 years ago with 67k miles on her. We're at 150k now still going strong other than tires and routine maintenance no issues at all. She handles great on all terrain and in all weather, shes big enough to haul the family around town, move across the country in comfort or a weekend at the lake and you'd never know there was a trailer or a boat behind you. They did lose a star on the exterior for the paint peel on the roof above the windshield as others have mentioned.

Was on line looking for a used car and came across the dealer. Best dealer I’ve seen in a long time. Looking forward to purchasing in the future.

Great car, 246,560 on the dash and have never broken down once. I got it used at 200,000 miles and runs great. Doesn’t get good gas miles