I purchased a 2015 Hyundai Sonata and not only is it a wonderful car but the entire experience from when I started looking on line until I drove off the load was the smoothest car buying experience ever. I will definitely refer everyone I know to this dealership!
Just bought a car from here and was impressed with the friendliness and service this family owned business provides. The car had some chipped paint on the driver side door handles which they took care of, taking care of this by removing the handles, repainting them and remounting them, which is the best way to handle this repair. Two days after taking the car, the tire low pressure light went on but none of the tires were low. I called Griffin and they said to take it to a local tire shop to have it checked on. Turns out one of the tire pressure sensors was bad. Griffin picked up the charge for replacing the faulty sensor.
I can honestly say that I have never had an easier car buying experience. Coupled with the service and care they provide, I highly recommend Griffin Automotive if you are in the market for a used Japanese vehicle with low miles (their specialty).
I really, really liked the no-haggle car shopping experience at Planet Honda. I've gone through the high-pressure sales pitch thing before at other places, and it is not for me. Instead, at Planet Honda we had a very helpful and knowledgeable representative (thanks, Brian D.!) who was extremely patient with us as we tried to decide between used and new, different models, and so on. Brian went out of his way to help us find the right car that fit our needs and budget. This was the best car-shopping experience I've had - no pressure, just helpful, excellent customer service.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I am 20 years old and this was my first car purchase on my own-so I was very nervous. Buzz and Ed could not have been more helpful and honest. Even with my limited credit history, they got me an amazing first time buyer rate. The car was making an intermittent noise, which made it difficult for them to determine the cause. They promised they would fix it if their mechanic could hear the noise. It took me a couple of trips, but they finally heard and fixed it right away. I am extremely happy with the car and their service.!!
My experience was very great! This was my second car purchased from Amos at Mercedes Benz of Denver. Very helpful, informational,not aggressive and very effective when comes to weighing odds on logic. Definitely going back.
They were every sweet to me and they answer all my questions that i asked. I am happy that i came to looked at cars.
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