Honda for Sale in Roy, WA

Contacted All American Motors and was helped by Sam. Very knowledgeable when it came to the overall performance of a car, opening my mind to different vehicles that fit my budget and application. Grateful for his determination and reliability.

The employees are awesome! They worked out a price for me in the car I REALLY REALLY wanted, and that alone made me feel a lot more comfortable. I was actually praying that they were not going to tell me, "Sorry, we can't give you a better price but, we can put you in a different car." No one wants to hear that, especially if you have your heart and mind made up on specific one. The sales professional that helped me went out of his way to get me the car and knew a lot about the car I was buying. Thanks for making it fun and easy to buy a car.

Everything was easy. Looked at a couple cars, took them for a test drive, picked one and did the paperwork. No problem.

My husband and I loved the service and Adam was an amazing sales man awsome customer service and everyone was great this is the 2nd car we buy here and always get great customer service

Pete was a great salesman, not pushy at all, which was very much appreciated. He was very informative, and very chill about test driving. Would highly recommend a visit!

Was able to show up with no appointment, and get new tires plus my oil changed. They gave me a free rental car and had me back on the road in 2 hours. Great experience!

Customer service is top notch every time I have ever been here. I like that the same person that welcomes you and gets mileage from car stays with me through entire process until my car and I leave.

I-5 Motors is known for always having an inventory of luxury/high-end vehicles which often make most discerning car enthusiasts drool as they enter their showroom. I purchased my first BMW from I-5 Motors back in 2004, the year after they opened for business. Since then, my family and I have purchased a total of six pre-owned vehicles from I-5 motors, including four BMWs, a Honda, and a Tesla. I am incredibly impressed with their operation. In August of this year, I purchased a pre-owned BMW X5 with the help of Elena Artugue, a member of their sales team. Elena was attentive and took the time to ensure I found the right vehicle for my needs. She was personable, empathetic, a great communicator, and didn’t have an ounce of “high pressure” during the sales process. At the time of sale, Elena scheduled a time to have me return to have the windshield replaced due to a small crack on the driver’s side, as well as replace two proximity sensors which weren’t functioning on the front bumper. All taken care of and paid for by I-5 Motors. The day after the repairs, the “check engine” light came on. My heart sank. It turned out to be camshaft issues, but Luke Wilson, the co-owner, stepped up and took care of the repairs. Immediately after getting my X5 back, the engine light came on twice more, necessitating the replacement of fuel injectors, and worse yet, the catalytic converter. Luke agreed to absorb the cost of having those repaired too. And, when one of the electric rear-hatch shock/spindle drives failed that same week, Luke paid to have them both replaced, when he was clearly not obligated to do so. Color me impressed. I want to thank Luke, Elena, and the sales manager, Danny Ventner, for going far beyond their obligations to ensure I remain a satisfied return-customer. If you are considering a pre-owned vehicle luxury vehicle, I enthusiastically recommend giving I-5 Motors an opportunity to earn your business. I think you will be more than pleased.

We bought our 5th or 6th vehicle from HOF and had a pretty good experience. It is always a challenge to meet on price but that seems to happen at all dealerships. Our salesperson was kind enough to bring the final paperwork to our home since we were unable to get to the dealership during their regular hours. (We live 2 miles from them.) If you need a vehicle ask for Raj- he delivers old style customer service like courtesy phone calls and he always follows up on email.

Fast and friendly always! Local easy and nice people. Sumner washington honda dealer sales and service great place to go. Went in for my oil change and they eashed my car.

Service was excellent.Kathryn the service advisor was awesome too. She kept me updated and informed about the progress of my vehicle.Great job to all involved. Thank You

2 Nov 2018 - 2nd Visit This will be a more discerning review. I arrived at the dealership and followed the signs for Service. The big automatic door opened and there were instructions to drive up to the line which was located at the last receiving desk. I thought the person at the desk was my receiver but he was busy. I got out of my vehicle, uncertain of what to do when Service Writer, Kathryn, appeared from my rear asking to help me. I was not expecting someone from my rear so it kinda threw me off and I felt irritation setting in because of the period of uncertainty and then this smiling face appears w/o me seeing her approach. We got down to the business and Kathryn wrote up my visit ticket. I told her I would be waiting and she directed me to the waiting area and said that there was coffee & tea and gave me an approximate timeframe the vehicle would be ready . I felt happy as I did not have coffee at home and to most PacNW people, coffee is important. I went to the waiting area and headed over to the area where the coffee/tea was. Much to my chagrin, there was a container of dry, powdered artificial creamer sitting out and no half-and-half. I had approx 1hr45min wait and it was not going to be comfortable. I rejected having the coffee and returned to the waiting area. I noted the few customers there, most of which were women, and I noted several had their personalized cups of Java, from various places that are well known coffee purveyors in the area and it occurred to me these were seasoned veterans of Rairdon Honda of Sumner and "knew the deal" and came prepared. The longer I sat, the more irritated I got because to me it was unfathomable that a dealership would sit powdered creamer out for their customers. Not one customer rose to go and get coffee, which further confirmed my suspicions. Kathryn's estimate of the time was accurate and another, also very courteous, staffer came and let me know my vehicle was ready. He gave me my paperwork which I did not scrutinize until I got home. I paid and left. When I got home, I noted that one of the service papers included a color coded chart of level of wear of various items that were checked. I noted that rather than using an authentic color coded sheet, it appeared that Rairdon had COPIED the sheet and there was only varying shades of black, which is NOT the intent of the color-coded form and having to decipher what was what was difficult. We customers deserve to have the real deal and not have to guess/wonder/ scrutinize degrees of darkness or lightness on our forms. So, I would ask Rairdon to accommodate their customers in two ways: a) provide half-and-half for their customers & b) give us genuine forms, vs copying them. I would recommend Rairdon but I would reveal to the person the two items (mentioned above) that I think need quick attention.

My service advisor Rian was honest and upfront with no pressure just straight to the point with the service needs for my car. I was called and quoted before any work started. Only use and will always use Honda for my service needs.

Ron and Stacie were wonderful! I am so pleased with my new Lexus NX 300. No hassle, fair price, easy car buying all the way around. Everyone was knowledge, friendly and helpful.

Great experience It was very professional I couldn’t ask for more to be done I would do this again great experience would recommend it to anyone

I love to come to Capital City Honda for anything even if it is just to have my car washed.. Everyone is friendly and treat you so special. They had me in and my car serviced in less time then had been determined it would take. The people taking care of my car were great and I felt confident t would be well taken care of. Thank you Honda Service department for the way you not only took care of my Honda and washed and cleaned it but you also took care of me. If I had any questions they were taken care of immediately. Another job well done. My very best to all of you at Honda.

I always feel confident that I am in good hands at this dealer. The service I receive is just one big reason why I would want to buy another Honda whenever I will need to replace my current Honda. The service rep is a good communicator

Went to look for a different truck. Tony bent over backwards trying to find the truck with options my wife and I wanted. In the end we bought two new cars in one day

When in for an oil change and got all kinds of things done and car washed and vacuumed. Thanks so much jc my sister is coming to see you.

I just purchase my vw tiguan a week ago, Auburn vw staff was so nice, they have a great customer service. I'll recommend it to my friends......